Urgent: Payment Method Invalid Problem

Hello,
I preorder the PS4 Destiny bundle on 8/29/2014. I used my Chase bank card to the payment. Back then the Chase ask me for auhtorizarion and I confirmed.
This morning the Best Buy send me an email and said "payment method invalid" I try to call the customer service twice but I wait for too long. The Best Buy siad they will cancel the preorder if they do not hear from me.
I regularly used the Chase card to pay my rent and I do not see any problem. Please someone help me! The PS4 bundle will release TOMORROW!
{Removed per Forum Guideliens}         

yshun,
I realize this may not be the response you were hoping for, but you must contact our post-purchase support team at 1-888-BEST-BUY (1-888-237-8289) for assistance in this situation. We do not have the ability to address payment issues through this forum or e-mail, and in-store reps are not able to modify the payment method attached to BestBuy.com orders.
Thank you for your understanding.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

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