***urgent***PCUI value searc help error

Hi All,
We have CRM5.0 BP deployed in Portal nw04's. When we try to access any <b>F4 Value help</b> from Portal, we are getting "<b>java script error"</b> with access denied.
we have maintianed CRM and Portal sites in same jone. But still we are facing the same problem.
Appreciate your help.
With Regards,
Ravi.D

Thank you Manueal for the reply.
But Note : 814409  -  is applicable for BBPCRM 3.1 and we are on BBPCRM 5.0 ..
Still can we go ahead with this?
With Regards,
Ravi.D

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