[Urgent] Problem with Itunes 9.2 on Vista 64-bit

Hello,
I have an urgent problem that I hope to get some response and insight from anybody, desperately needing help. As some might know, the new OS for iphone and ipod touch is out. iOs 4 and I wanted to upgrade my itunes, but i had to upgrade it to the itunes 9.2 version. As i was upgrading and installing, this error message : "There is a problem with this Windows Installer package A problem required for the install to complete could not be run. Contact your support personnel or package vendor" came up and ruined the installation and as of now, I am unable to open my Itunes and sync stuff in. This is urgent as I have a ton of stuff inside and now i cant use itunes ! please help !
Im on a version of Windows Vista SP 2 64-bit OS, if that's any info tht will help ! Any help is greatly appreciated here (:

any fixes ? ):

Similar Messages

  • Authorization Problems with iTunes 7.1 and Vista

    I'm running Windows Vista Business edition. Any time I try to play a purchased song, I get prompted that "you've already got 5 computers authorized to play this", but when I check my actual account settings, it says I've only got 3 computers our of 5 authorized (which is correct). I've tried updating to the latest version of iTunes (7.1) and it didn't help. I tried to run the "fix the seurity permissions issue in Vista" application that Apple released and it doesn't even appear to run (gives me the EULA, I hit 'accept' and it just closes the window).
    Iv'e checked all of the standard issues that I've seen bandied about. Yes, I'm using my administrator account (my only account on the machine is my admin acct.). I've tried right clicking and launching it as an admin (just in case..)...no change. Songs that I have purchased since upgrading to Vista work just fine and will play. Anything purchased before the upgrade WILL NOT WORK.
    I'm just kind of frustrated as other people have mentioned as well. I've got many many songs that I cannot listen to at all due to this issue. Plus to be honest, I'm afraid to plug in my iPod to update it. I don't want it to "update" and then all of a sudden I can't even play the songs from the iPod either. If anyone has any ideas, I would really appreciate it as it is getting a bit tiring.
    Thanks in advance.

    Hey there - It sounds like you have songs from more than one account in your library.
    When you try to play a song that needs to be authorized it'll have the account ID that it was purchased with listed in the pop-up window (where you enter your password).
    This is the important part: Make sure that the account ID that the song asks you for is the ID that you login to the iTunes store with when you check how many authorizations you have left.
    Hope this helps!

  • My iPod touch is not connecting with iTunes, i'm using Vista 32 bit. help?

    My computer is recognizing it as a camera and itune is not recognizing it at all.
    *i have downloaded iTune 7.5*
    i've spent half an hour talking to the support people who ended up hanging up on me because they didnt seem to know what they were talking about and after half an hour nothing had changed and they gave up
    any suggestions?
    thanks

    I followed the directions in your suggestion and got as far as step 4, but I never saw the "recovery mode" alert from iTunes. Instead, I got a windows wizard and went through the following steps with it hoping it would lead to the iTunes alert:
    Found New Hardware Wizard
    This Wizard helps you install software for
    Apple Mobile Device (Recovery Mode)
    Cannot install this Hardware
    -because Wizard cannot find the necessary software
    After clicking "Finish" an alert appeared on the bottom right hand corner of screen: A problem occured during hardware installation. Your hardware may not work properly.
    Now I am back to a "Scanner and Camera Wizard" which I have gone through numerous times...
    Do you have any other suggestions..???  Thanks for the above... I really thought it was going to work...

  • Problems with photoshop CS4 in Windows Vista 32 bits

    I have installed Photoshop CS4 in Vista Ultimate 32 bits, in the installation i don´t have any problems.
    When click to run Photoshop, Vista launch a message saing me to close de application, so i can´t start Photoshop.
    Then i update de drivers of my Graphics card (ATI HD2900), and i try to start photoshop with the new drivers. The photoshop starts without problems.
    I open it and i click in the right pane of styles, and Windows launch another message to close de application.
    After that i start Photoshop and i read a message that says that Photoshop have desactivate the aceleration of GPU because there were some problems.
    I go to the menu of performance in settings and Vista launch another message to close de application when i click in performance to open the settings.
    Then i try to open another time the application and i try to open a *.png image file and i paint something in it, then i click in the "X" to close, but the application doesn´t close (i prove with "X" of the application and with the "X" of the image tab). I have to close it with de Task Manager.
    Then i try to open a *.jpg image file and Vista launch another message to close the application.
    I don´t know the reason of these problems, i´m trying to find something in internet.
    I hope you can help me to resolve this problems, i need photoshop.
    Thank you in advance.

    Have you checked that the files actually "belong" to anyone? If you reinstalled your system recently, they may have invalid security descriptors. Try to check. Right-click one of the offending files, choose "Properties", then go to the security settings tab. You should at least see 3 entries (Administrators,[your user name], System). If you see additional entries only consisting of numbers and letters, uncheck the "inherit parent folder settings" option, choose to copy all permissions in the prompt that comes up, then delete those invalid entries. In addition, you may need to set a new owner in the "Advanced" options (it should however default to Administrator after the previous steps)...
    Mylenium

  • Is anybody else having problems with itunes (10.6.3.25) and ipod touch (5.1.1)?

    Lately I've been having a ton of problems with iTunes and my iPod Touch (4th generation). Lots of error messages such as can't connect to itunes store, incompatible application, ipod detected but not identifiable, invalid response received from device, unknown errors [mostly (0xE8000001)], problem with audio configuration, etc. I've done everything I could think of. Uninstalling iTunes (with all the components) then reinstalling with the newest version (10.6.3.25), running diagnostics and such. If it does appear (about 2% of the time) then iTunes freezes and/or it won't sync. I also try to change some info (song title, artist, artwork, etc)(when it DOES come up) and it shows up on itunes but not on my ipod. My ipod appears on my computer but not in iTunes under devices like its supposed to. I've been to all the support threads I can possibly find and NOTHING has helped. I also had the latest version for the ipod touch (5.1.1). And I've never had any issues with iTunes or my iPod touch before. I know I should probably try restoring my ipod but I absolutely do not want to do that unless I have to because i have a lot of music, apps, movies, etc I'm not able to back up. Also, I'm using a Windows 7 computer. Please Please help if you can, I am frustrated because I can't do anything.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
    You could also try working through
    TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    tt2

  • Hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

    hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

    BOB we need you urgently
    Perhaps Bob will see this thread, he is the professor in these cases.
    You do not use a WEP password but wpa/wpa2 on router and equipment.
    All equipment connects to WiFi, but for your iPad.
    Even with all other equipment WiFi off, you cannot connect your iPad.
    Your iPad connects to other WiFi nets correctly.
    All resets etc done on iPad and Router.
    Still I am not sure it is your router for sure, frustrating...
    I want to test 2 other things:
    1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
    2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

  • ITunes has stopped working.  Problem with iTunes Helper Module

    After i installed the 7.3.1 iTUNES update for my windows VISTA, i keep getting iTunes has stopped working, and a message saying there is a problem with iTunes Helper Module.. I've tried to re-install and everything.. Can anyone help me out?

    here you go
    Problem signature
    Problem Event Name: APPCRASH
    Application Name: iTunesHelper.exe
    Application Version: 7.3.1.3
    Application Timestamp: 468d67e8
    Fault Module Name: QuickTimeStreamingAuthoring.qtx
    Fault Module Version: 7.2.0.240
    Fault Module Timestamp: 4684a83a
    Exception Code: c0000005
    Exception Offset: 00016c09
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 18fe
    Additional Information 2: f42ba5cd8b2ed31f18b99a5ea46137af
    Additional Information 3: 4735
    Additional Information 4: ae0a749503b699b3b75d581a3dbfd557
    Extra information about the problem
    Bucket ID: 466198587

  • Problems with iTunes/ipad2  I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

    Problems with iTunes/ipad2  I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

    Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
    Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

  • Problems with Itunes New Version?

    Problems with Itunes New Version?
    Here is a copy of the error message. Every Time I listen to a song and it end and I go to listen to a new song the Itunes Freeze up. This is on the New Version of Itunes. I have a Windows 7 32bit 3GB Ram 1TB harddrrive Space
    <edited by host>
    Thanks,
    <edited by host>
    Fault bucket 1279649891, type 5
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: iTunes.exe
    P2: 9.2.1.5
    P3: 4c47745b
    P4: e36b
    P5: 2048
    P6:
    P7:
    P8:
    P9:
    P10:
    Analysis symbol:
    Rechecking for solution: 1
    Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
    Report Status: 0
    Fault bucket 1279649891, type 5
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: iTunes.exe
    P2: 9.2.1.5
    P3: 4c47745b
    P4: e36b
    P5: 2048
    P6:
    P7:
    P8:
    P9:
    P10:
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
    Report Status: 0

    There certainly is a problem with itunes. I downloaded 9.2 and now it won't open. It won't recognize my iphone, either. I uninstalled it in the order recommended by the site, no joy. Deleted a configuration file, no joy. System Restore, no joy. All other software and hardware on the machine is working fine. I call AppleCare AND a local store, either they are completely clueless (which I doubt), or they have no idea how to fix it. I can't even back up my phone, or use the ipod. And since no one at Apple seems to care enough, I'll have to wait until the clamor is loud enough for them to even admit to a problem before I can use the ipod again.

  • Problems with itunes 8 and ipod shuffle gen 2.

    Problems with itunes 8 and ipod shuffle gen 2.
    I recently upgraded from itunes 7 to itunes 8 on my windows XP PC. That's when i had issues syncing my 2nd gen shuffle.
    When i try to drag songs directly on it, itunes says i can't
    I made a playlist and use auto fill. But when I remove it from the dock, it's either not updated, or the new songs are at the bottom of the playlist when they are supposed to be up higher. I end up having to hit auto fill twice to make it sync correctly.
    Computer Specs
    Windows XP SP3
    384MB of Ram (works really good)
    USB 1.1 connection
    Pentium 4 clocked at 1.285 GHZ
    IPOD Shuffle Specs
    2nd Generation
    1GB (964MB)
    Version 1.0.4
    unchecked options: open itunes when ipod is attached, Sync only checked songs, convert higher bit rate songs to 128kbps AAC, Enable sound check, Limit MAX volume, enable disk use
    All those are NOT checked. Sometimes i enable disk use for seeing the IPOD_Control folder, but either way it still messes up.
    Itunes Specs:
    Version 8.1.1.10

    This is a well-known issue. Apple changed the internal file names used with iTunes 8, which makes the ordering on 2nd generation Shuffles behave differently. There is no good workaround, apart from moving the files with a hand-crafted AppleScript program.
    Apple has been silent on the issue, so nobody knows if we'll ever have a fix for it or not.

  • Problem with itunes and iphoto after time machine restoration

    After an apocalyptic type meltdown in my hardrive the other night, I now have a new one. I have restored as much as I had backed up using time machine when I turned my computer back on for the first time. However in iphoto it lists all the different albums I have, but all the photos come up as grey squares. They are definitely on the computer as you can see them in the iphoto originals folder in the finder window.
    A similar problem with itunes. My itunes library is totally blank, with no songs whatsoever. However the songs are there in itunes music folder.
    How can I restore everything back to normal?
    Matt

    Look at Q15 here. http://pondini.org/TM/FAQ.html
    There are separate sections for iphoto and itunes.
    It has to be so complicated because Apple made TM to do too much and be too many things to too many people.. a horse designed by a committee. It has become flakey in later editions.
    If you still have the iMac you can move the files directly from the source.. you don't need to use TM backups at all.

  • I am experiencing two problems with iTunes on my iPhone 5s.

    I am experiencing two problems with iTunes on my iPhone 5s.
    Issue 1: iTunes Match
    Some song playback is merging songs. I select “Song A” to be played and midway through the song it begins playing “Song B” however when I look at my phone it indicates that “Song A” is still playing even though the actual music is not “Song A”. I searched the Apple Support Community as well as the internet and this seems to be an ongoing issue back to 2012 that has not been resolved. All of the “fixes” that are provided do not work. For example, update/sync iTunes Match, delete the song from your iPhone and re-download from the cloud or delete the song from your iTunes including the iCloud and re-download. None of which worked. I even tried to complete erase the song from my computer hard drive and restarted my computer and then re-downloaded the song and it was still not working.
    Issue 2: iTunes Preview Track
    I am unable to preview any music on iTunes through the iTunes app on my phone. I have signed out of my user ID and restarted my phone and then logged back in and it did not fix the problem. My iTunes Match and iTunes radio are allowing me to play music. My software is up-to-date.

    Same problem here, Im running the latest version of iOS 7 on my iphone 5S (ipod 5S) bricked lol. It was working fine and then a mates baby grabbed my phone and dropped it (not very high) then it went off so i turned it on and BAM i got the grey backround with the apple logo on it so, I waited, Then it went to BSOD and got stuck in that loop, I then done a manual reset I was able to turn it off thats all. I tried restore in recovery mode with the latest itunes it come up with Unknown Error, error code (14) (something to do with unreconizable USB) tried many diffrent USB ports but sadly nothing, I then tried DFU mode with itunes still not working. Im really stuck on this one I need some assitance PLEASE! HELP!
    No aftermarket apps on iphone 5s
    Latest iOS 7 on iphone 5s
    Latest itunes 11.1.5.5
    Running Windows 7 (good comp)

  • Hey, im experiencing problems with itunes. i downloaded the recent itunes update yesterday and today i plugged my iphone in and my computer said there was a trojan horse and now itunes wont open. Help please??

    Hey guys, Im expierencing problems with itunes after the latest update yesterday(1/22) and the problem im having is when i plugged my iphone into my PC today a virus detection came up and said a trojan horse was present. I also cant open itunes at all. Im confused and dont know what to do. thanks in advance

    Place the device in DFU mode (google it) and restore.

  • Problems with iTunes

    I've recently started having a few problems with iTunes, and was wondering if anyone could offer advice on how to go about fixing them.
    First of all, iTunes opens up (it takes quite a long time) and then everything goes slow. It keeps automatically updating the podcasts, of I press Ctrl + Alt + Delete, it says (under CPU) that iTunes is using (anywhere between)65 - 99% of the cpu. So if i stop it from updating the podcasts, the CPU usage goes down. Is there any way of resolving this?
    Also, (whether CPU usage for iTunes in 99% or 0%) all my music is jumpy. It plays about a second, jumps, plays abother second, jumps... nothing willlay properly. This has only started happerning in the past few days.
    I'm not sure if this came about after upgrading (i don't remeber if i upgraded iTunes recently or not).
    One final problem that I've had for ages. (I think this might be more something wrong with my computer / windows) but iTunes wont always open straight away, If i double click on it, it will load for a few seconds then nothing will happern. So i forget about it, and start doing something else / leave the computer, then about 1/2 an hour later iTunes pops open. As I've said, I don't think that this is caused by iTunes, because if I restart my pc, it will (normally) open straight away.
    I am using iTunes 6.0.4.2
    Thanks for any help
    Welshy
    4.6.0.2   Windows XP Pro  

    I do not mean to be rude but considering the problem, What is your computers RAM Memory capacity if you are close to the maximum this could be part of your problem, also do you do disc clean up and defrag. regularly? there is also another facility that might help and that is a registry cleaner (do not start thinking massive outlay at this stage. The disc clean up and defrag should be part of your computers tools) The registry cleaner is available until later this year as a free item (Beta) from Microsoft. If you are fully clear there are all your 'cookies' clean out every day preferably 2-3 times per day they do mount up and take up disc space.

  • I have problem with Itunes losing where podcasts and some purchased music is located. Don't know how Itunes losing the locations of the files and I can't find the files on my hard drive. What can I do to stop Itunes losing location and restore my files?

    I have problem with Itunes losing where podcasts and some purchased music is located. Don't know how Itunes losing the locations of the files and I can't find the files on my hard drive. What can I do to stop Itunes losing location and restore my files?

    Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

Maybe you are looking for

  • Error in Creating a XML Doc

    i am having a error in the fellowing program. When i create a xml file.Entire XML file is printed in a single line. import org.w3c.dom.*; import javax.xml.parsers.*; import javax.xml.transform.*; import javax.xml.transform.dom.DOMSource; import javax

  • Mail app stopped working.

      Erased accounts.  when you try to add an email account it says :process com.htc.android mail has stopped unexpectedly.  what do I do?

  • TS1398 what the **** is wrong with i pad wifi?????????

    Why won't i pad connect to wifi????

  • Still confused:  Should I shoot HD in 30p or 60i ?

    I know this has been discussed at length and I apologize if I missed it, but I'm not sure there was ever a consensus on the answer. With my Canon Vixia HV30, I have the option to choose 1080p30 instead of the 1080i60 default. Assuming I'll be process

  • Blade tool is not working on primary story line?

    Went in to take out an annoying blip in my primary story line and suddenly the blade tool does not seem to work.  I position my header and click on primary story line and nothing happens.  It will work on my audio (which is broken apart).  I also can