Urgent Question:Indesign won't start up

the program indesign from CS5 Design premium has decided to just stop opening & running. I've re installed it 2x. It won't accept updates. this is ridiculous. Pay a lot for the programs so its not fun when they just stop working.

Some of my suggestions
If you are using windows OS, you can try opening the application as "Run as Administrator".
while installing the Design premium, did you install the full pack or just InDesign. try installing full pack or vise versa.
check for the system requirement before installing the software.
login to your system as admin and try installing it again.
if anything did not work, try installing it in another computer. If it works then the issue could be in your OS. you can format and install the OS again.
last chance is contact Adobe support.
hope it helps.

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  • InDesign won't start (PC) Plug-in conflict error message

    Hi, I'd really appreciate some help with this problem detailed below. Please note that i do not have the option to uninstall and reinstall the program. My disc is on a boat - I sent it snail mail back to Ireland from Australia. I am doing a graphic design course online so it's essential that I get this working again. Any advice would be greatly appreciated.Thanks in advance for your assistance.
    PROBLEM: I cannot open Adobe InDesign. It displays one of two error messages
    "The InDesign.exe plug-in conflicts with InDesign.exe. Try removing one of the two plug-ins from the Plug-Ins folder and restart InDesign"
    OR now more often:
    "This programme has stopped working and that Windows is checking for a solution... ... ... A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    There are a range of errors in the AMT launch log (see below) however I don't know what they mean or how to proceed. Tried to search on the forum but it's all a bit over my head at this stage.
    Here's the status on the troubleshooting I attempted based on the Adobe help information
    http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
    temporarily disabled plugins - COMPLETED / PROBLEM PERSISTS
    recreated preferences (manual) - COMPLETED / PROBLEM PERSISTS
    disable compatibility mode - COMPLETED / was not on compatibility mode
    disabled start-up items and services - COMPLETED / PROBLEM PERSISTS
    login with different account - NOT COMPLETE (there's only one account and it's an admin account)
    delete all adobefnt*lst.files - COMPLETED / PROBLEM PERSISTS
    troubleshoot font issues - COMPLETED/ PROBLEM PERSISTS
    update video card driver - NOT COMPLETE (don't see how this is relevant to the problem)
    search knowledge base - COMPLETED/ couldn't find any more relevant information
    use Adobe Support Advisor - NOT COMPLETED (it says this is for installation failure so doesn't seem relevant)
    viewed AMT launch log COMPLETED / "no value for key" items detected (see below for full script) (I have no idea what any of it means. some of it seems to refer to expiry date - please note that this is a student version purchased in 2013 and only installed on this computer) (checked the list of launch log errors and couldn't see any matching info: (Installation, launch log errors | CS5, CS5.5, CS6, CCM)
    ALSO: attempted to update Adobe InDesign with with the 8.0.2 Update directly from the Adobe site: but the follow error message shows when I try to apply the updates: "Update Failed. Updates could not be applied. Adobe Application Manager may be damaged. Download and install a new copy..." Instead I found the original Application Manager (UpdateInstaller) in the Program Files, opened this and it successfully Identified and downloaded the updates.
    AMT Result (Note: the error message did not mention plug-in conflict in this instance)
    2014-06-23 01:53:16 [9096]  AMT: START SESSION, library version 6.0.0.75,6.0
    2014-06-23 01:53:16 [9096]  AMT: Initializing C:\Program Files (x86)\Adobe\Adobe InDesign CS6
    2014-06-23 01:53:16 [9096]  AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
    2014-06-23 01:53:16 [9096]  AMT: Virtualization Turned off
    2014-06-23 01:53:16 [9096]  PCDService: PCD Service in non-threaded mode
    2014-06-23 01:53:16 [9096]  performance: AMTPreObtainProductLicense took 0.826889 ms
    2014-06-23 01:53:16 [9096]  AMT: RW check key updated !
    2014-06-23 01:53:16 [9096]  AMT: App Product Locale [0] = en_GB
    2014-06-23 01:53:16 [9096]  config: Loading configuration for C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AMT\application.xml
    2014-06-23 01:53:16 [9096]  config: Found payload code {CFB770D7-8D43-1014-922B-CC2715FADE3F}
    2014-06-23 01:53:16 [9096]  PCDService: found driver code {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2014-06-23 01:53:16 [9096]  config: config: Host app was installed, using installed license configuration.
    2014-06-23 01:53:16 [9096]  PCDService: Failed to read value for key [FLMap] in hive [InDesign-CS6-Win-GM{|}ALL] from cache : 769
    2014-06-23 01:53:16 [9096]  config: Setting current license to the driver at startup because no mapping was found.
    2014-06-23 01:53:16 [9096]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [ALL]
    2014-06-23 01:53:16 [9096]  config: payload code: {CFB770D7-8D43-1014-922B-CC2715FADE3F}
    2014-06-23 01:53:16 [9096]  config: driver payload code: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2014-06-23 01:53:16 [9096]  config: driver licensing code: DesignWebSuitePremium-CS6-Win-GM
    2014-06-23 01:53:16 [9096]  config: current licensing code: DesignWebSuitePremium-CS6-Win-GM
    2014-06-23 01:53:16 [9096]  config: current locale code: ALL
    2014-06-23 01:53:16 [9096]  config: Done loading configuration
    2014-06-23 01:53:16 [9096]  config: Setting insalled locales
    2014-06-23 01:53:16 [9096]  config: Changing locale to "en_GB" because old locale "" is not in the new list of installed languages
    2014-06-23 01:53:16 [9096]  AMT: Installed Locale  [0] = en_GB
    2014-06-23 01:53:16 [9096]  AMT: Reordered Locale  [0] = en_GB
    2014-06-23 01:53:16 [9096]  AMT: config: Finding license info for payload: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2014-06-23 01:53:16 [9096]  AMT: config: PayloadCode: {CFB770D7-8D43-1014-922B-CC2715FADE3F}
    2014-06-23 01:53:16 [9096]  AMT: config: Driver PayloadCode: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2014-06-23 01:53:16 [9096]  AMT: config: Installed LicensingCode: DesignWebSuitePremium-CS6-Win-GM
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [BridgeTalkCode] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [InDesign-CS6-Win-GM] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [EULA] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [Registration] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [Registration] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [Growl] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [Growl] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [EULAForPassive] in hive [InDesign-CS6-Win-GM] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [EULAForPassive] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [Updates] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [SuiteFeatureCount] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2014-06-23 01:53:16 [9096]  AMT: Application can be serialized (Non Passive App).
    2014-06-23 01:53:16 [9096]  PCDService: Failed to read value for key [LicensedLocales] in hive [InDesign-CS6-Win-GM{|}LicLoc] from cache : 769
    2014-06-23 01:53:16 [9096]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_GB]
    2014-06-23 01:53:16 [9096]  config: Enigma Data Found from SLCache
    2014-06-23 01:53:16 [9096]  PCDService: Failed to read value for key [AMTConfigPath] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] from cache : 769
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [ExpirationDate] in hive [InDesign-CS6-Win-GM] in master : 10
    2014-06-23 01:53:16 [9096]  AMT: Subsequent launch (serial [90148891609238039971]).
    2014-06-23 01:53:16 [9096]  AMT: Application state initialized.  Obtaining Product License.
    2014-06-23 01:53:16 [9096]  AMT: Obtaining client features from cache.
    2014-06-23 01:53:16 [9096]  AMT: Obtaining client product info from cache.
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [ExpirationDate] in hive [InDesign-CS6-Win-GM] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [ENABLE_GUEST] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [ExpirationDate] in hive [InDesign-CS6-Win-GM] in master : 10
    2014-06-23 01:53:16 [9096]  AMT: Running in PROV_APP
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2014-06-23 01:53:16 [9096]  PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2014-06-23 01:53:16 [9096]  config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2014-06-23 01:53:16 [9096]  config: Using default media policy RET
    2014-06-23 01:53:16 [9096]  uiswitch: EULA has already been accepted.
    2014-06-23 01:53:16 [9096]  AMT: This is a subsequent launch. Deferring services.
    2014-06-23 01:53:16 [9096]  performance: AMTObtainProductLicense took 15.475057 ms
    2014-06-23 01:53:16 [9096]  AMT: Pre-Validating Product License.
    2014-06-23 01:53:17 [9096]  AMT: Services not yet loaded in this session.
    2014-06-23 01:53:17 [9096]  AMT: Loading services in background to get ready for Validate call.
    2014-06-23 01:53:17 [9096]  AMT: Spawning background thread to load services.
    2014-06-23 01:53:17 [9096]  performance: AMTPreValidateProductLicense took 98.811836 ms
    2014-06-23 01:53:17 [9096]  AMT: Starting work on prevalidate thread.
    2014-06-23 01:53:17 [9096]  performance: AMTGetProductClearSerialNumber took 0.012033 ms
    2014-06-23 01:53:17 [9096]  AMT: RW check key updated !
    2014-06-23 01:53:17 [9096]  AMT: AMT: PreValidating Product License.
    2014-06-23 01:53:17 [9096]  AMT: Launch Workflow not yet done in this session.
    2014-06-23 01:53:17 [9096]  AMT: Starting Background Subsequent Launch Workflow
    2014-06-23 01:53:17 [9096]  AMT: Starting ALM workflow.
    2014-06-23 01:53:17 [9096]  AMT: Initializing ALM for serialized activation.
    2014-06-23 01:53:17 [9096]  ALMService: Initializing as licensed app
    2014-06-23 01:53:17 [9096]  ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
    2014-06-23 01:53:17 [9096]  SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.301001).
    2014-06-23 01:53:17 [9096]  SLCoreService: Service construction took 0.0 ms and succeed.
    2014-06-23 01:53:17 [9096]  ALM: _info_: LEID passed DesignWebSuitePremium-CS6-Win-GM is used to configure SLCore = 0
    2014-06-23 01:53:17 [9096]  ALM: _info_: Host app is Licensable App
    2014-06-23 01:53:17 [9096]  ALM: _info_: Got DOM List from FA_Set
    2014-06-23 01:53:17 [9096]  ALM: _info_: Found LEID InDesign-CS6-Win-GM with AMT Path C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AMT
    2014-06-23 01:53:17 [9096]  ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
    2014-06-23 01:53:17 [9096]  PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2014-06-23 01:53:17 [9096]  config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2014-06-23 01:53:17 [9096]  config: Using default media policy RET
    2014-06-23 01:53:17 [9096]  ALM: _info_: MediaTagPolicy is RET
    2014-06-23 01:53:17 [9096]  PCDService: No value for key [NTL_WO_SN] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2014-06-23 01:53:17 [9096]  ALM: _info_: Canonical LEID is InDesign-CS6-Win-GM
    2014-06-23 01:53:17 [9096]  ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
    2014-06-23 01:53:17 [9096]  ALM: _info_: Set Running Locale to en_GB
    2014-06-23 01:53:17 [9096]  AMT: Performing ALM silent license verification.
    2014-06-23 01:53:17 [9096]  ALM: _info_: Validate license at Post-Chrome time, running locale is en_GB
    2014-06-23 01:53:17 [9096]  ALM: _info_: Searching license for locale en_GB ...
    2014-06-23 01:53:17 [9096]  PCDService: Failed to read value for key [901488916092380399712457] in hive [RejectedSNDomain_CS5] from cache : 769
    2014-06-23 01:53:17 [9096]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2014-06-23 01:53:17 [9096]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2014-06-23 01:53:17 [9096]  ALM: _info_: Found existing serialization under LEID DesignWebSuitePremium-CS6-Win-GM, the serial number locale is en_GB
    2014-06-23 01:53:17 [9096]  ALM: _info_: This is the running locale, stop the search
    2014-06-23 01:53:17 [9096]  PCDService: Failed to read value for key [901488916092380399712457] in hive [RejectedSNDomain_CS5] from cache : 769
    2014-06-23 01:53:17 [9096]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2014-06-23 01:53:17 [9096]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2014-06-23 01:53:17 [9096]  PCDService: Failed to read value for key [901488916092380399712457] in hive [RejectedSNDomain_CS5] from cache : 769
    2014-06-23 01:53:17 [9096]  PCDService: Failed to read value for key [901488916092380399712457] in hive [RejectedSNDomain_CS5] from cache : 769
    2014-06-23 01:53:17 [9096]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_GB]
    2014-06-23 01:53:17 [9096]  SLCoreService: Syncing to license store...
    2014-06-23 01:53:17 [9096]  SLCoreService: Found server mkey.
    2014-06-23 01:53:17 [9096]  SLCoreService: Loading license references...
    2014-06-23 01:53:17 [9096]  SLCoreService: Found 2 license file(s)
    2014-06-23 01:53:17 [9096]  SLCoreService: Parsing license file [154259085.lic] succeed.
    2014-06-23 01:53:17 [9096]  SLCoreService: Parsing license file [65843405.lic] succeed.
    2014-06-23 01:53:17 [9096]  SLCoreService: License store synchronization took 208.4 ms and succeed.
    2014-06-23 01:53:17 [9096]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2014-06-23 01:53:17 [9096]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2014-06-23 01:53:17 [9096]  ALM: _info_: License Is Valid.
    2014-06-23 01:53:17 [9096]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2014-06-23 01:53:17 [9096]  PCDService: No value for key [PDApp_WF] in hive [DesignWebSuitePremium-CS6-Win-GM] in cache : 519
    2014-06-23 01:53:17 [9096]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2014-06-23 01:53:17 [9096]  ALM: _info_: Performing Disabled Check
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Acrobat_10.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Acrobat_Base_10.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Bridge_Base_5.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature CreativeSuite_6.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Dreamweaver_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Fireworks_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Fireworks_Base_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Flash_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Flash_Base_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Flash_Pro_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Illustrator_16.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Illustrator_Base_16.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature InDesign_8.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature InDesign_Base_8.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Photoshop_13.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Photoshop_Base_13.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: No value for key [DataColl] in user dictionary.
    2014-06-23 01:53:17 [9096]  ALM: _info_: No data collection required
    2014-06-23 01:53:17 [9096]  ALM: _info_: Launching Silent Activator in Emergency Mode...
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Acrobat_10.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Acrobat_Base_10.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Bridge_Base_5.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature CreativeSuite_6.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Dreamweaver_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Fireworks_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Fireworks_Base_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Flash_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Flash_Base_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Flash_Pro_12.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Illustrator_16.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Illustrator_Base_16.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature InDesign_8.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature InDesign_Base_8.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Photoshop_13.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Photoshop_Base_13.0 is enabled.
    2014-06-23 01:53:17 [9096]  SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
    2014-06-23 01:53:17 [9096]  PCDService: No value for key [ALM_Info_S1] in hive [DesignWebSuitePremium-CS6-Win-GM{|}en_GB] in cache : 519
    2014-06-23 01:53:17 [9096]  ALM: _info_: Performing Block Check
    2014-06-23 01:53:17 [9096]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2014-06-23 01:53:17 [9096]  ALM: _info_: Block Check ByPassed
    2014-06-23 01:53:17 [9096]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2014-06-23 01:53:17 [9096]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.265 sec)
    2014-06-23 01:53:17 [9096]  ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
    2014-06-23 01:53:17 [9096]  config: Enigma Data Found from SLCache
    2014-06-23 01:53:17 [9096]  AMT: License check shows serialized product is already activated.
    2014-06-23 01:53:17 [9096]  PCDService: No value for key [STORE_URL] in hive [InDesign-CS6-Win-GM] in master : 10
    2014-06-23 01:53:17 [9096]  PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
    2014-06-23 01:53:17 [9096]  PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
    2014-06-23 01:53:17 [9096]  PCDService: No value for key [NTL_WO_SN] in hive [InDesign-CS6-Win-GM] in master : 10
    2014-06-23 01:53:17 [9096]  AMT: Running in PROV_APP
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value WorkFlowType [SilentActivator]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value LaunchMode [postchrome]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppName [CS6 Design and Web Premium]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppPath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppLaunchPath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppRunningLEID [InDesign-CS6-Win-GM]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppDriverLEID [DesignWebSuitePremium-CS6-Win-GM]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppLicensingLEID [DesignWebSuitePremium-CS6-Win-GM]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AdobeCode [{CFB770D7-8D43-1014-922B-CC2715FADE3F}]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value DriverAdobeCode [{402F6F2E-5683-491C-977D-0CA599A07CAF}]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppAMTPath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AMT]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppLicensingAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppTrialSerialNumber [901487007673310060752956]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value ShowEULA [false]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value BuyURL [http://www.adobe.com/go/buy?]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AdobeIDCreated [true]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppAMTBkGndFilePath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AMT\LMResources\background.png]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppAMTLogoFilePath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AMT\LMResources\adobelogo.png]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppAMTLicenseAFAQFilePath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6\OBLRes\en_GB\LicenseFAQ.html]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppAMTConnectionFAQFilePath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6\OBLRes\en_GB\ConnectionFAQ.html]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppRunningLocale [en_GB]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppListOfLocales [en_GB]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppProcessID []
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value ProductID [543]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value ProductVersion [6.0]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value Platform [0]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value AppEULAFolderPath []
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value NoTrial [0]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value UpgradeCheckRequired [0]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership_uk?productID=543&release=6.0&platform=0&locale=en_ GB&source=PCSTHX]
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    2014-06-23 01:53:17 [9096]  uiswitch: Key Value RefreshWF [0]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value TrialGrace [30]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value TrialLeft [30]
    2014-06-23 01:53:17 [9096]  uiswitch: Key Value ApplicationLaunchMode [LaunchMode_UI]
    2014-06-23 01:53:17 [9096]  uiswitch: SilentActivator
    2014-06-23 01:53:17 [9096]  uiswitch: Silent Activator
    2014-06-23 01:53:17 [9096]  uiswitch: Launched
    2014-06-23 01:53:17 [9096]  ALM: _info_: Entered ALM_NeedANAG
    2014-06-23 01:53:17 [9096]  PCDService: No value for key [ADOBEID_EXT_PROFILE] in hive [901488916092380399712457] in cache : 519
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    2014-06-23 01:53:17 [9096]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
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    2014-06-23 01:53:17 [9096]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
    2014-06-23 01:53:17 [9096]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2014-06-23 01:53:17 [9096]  PCDService: No value for key [Updates] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
    2014-06-23 01:53:17 [9096]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2014-06-23 01:53:17 [9096]  AUMService: IsUpdaterEnabled call
    2014-06-23 01:53:17 [9096]  AUMService: IsUpdaterEnabled call succeeded
    2014-06-23 01:53:17 [9096]  AUMService: Get LEID xml call
    2014-06-23 01:53:17 [9096]  AUMService: Get LEID XML call succeeded
    2014-06-23 01:53:17 [9096]  AMT: AUM GetLEID called with status =0.
    2014-06-23 01:53:17 [9096]  AMT: Checking client features against cache.
    2014-06-23 01:53:17 [9096]  AMT: Feature InDesign_Base 8.0 is licensed (was licensed).
    2014-06-23 01:53:17 [9096]  AMT: Feature InCopy_Base 8.0 is unlicensed (was unlicensed).
    2014-06-23 01:53:17 [9096]  AMT: Validating client product info against cache.
    2014-06-23 01:53:17 [9096]  PCDService: No value for key [ExpirationDate] in hive [InDesign-CS6-Win-GM] in master : 10
    2014-06-23 01:53:17 [9096]  AMT: Starting Data Collection for SWTag_Init()
    2014-06-23 01:53:17 [9096]  AMT: DoISOTagging() productCanonicalLEID = InDesign-CS6-Win-GM;outMappedLEID =  DesignWebSuitePremium-CS6-Win-GM, unused = DesignWebSuitePremium-CS6-Win-GM
    2014-06-23 01:53:17 [9096]  AMT: DoISOTagging() productPayloadCode = {CFB770D7-8D43-1014-922B-CC2715FADE3F};driverPayloadCode =  {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2014-06-23 01:53:17 [9096]  AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; DesignWebSuitePremium-CS6-Win-GM; en_GB
    2014-06-23 01:53:17 [9096]  AMT: DoISOTagging() License Status = activated
    2014-06-23 01:53:17 [9096]  AMT: DoISOTagging() Tags 901488916092380399712457; 6.0; RETAIL
    2014-06-23 01:53:17 [9096]  AMT: DoISOTagging() Product Version 6; 0
    2014-06-23 01:53:17 [9096]  AMT: AMT: Product License PreValidated.
    2014-06-23 01:53:17 [9096]  AMT: Prevalidate indicates license is good and no UI required.
    2014-06-23 01:53:17 [9096]  performance: PreValidate thread took 379.182220 ms

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