Urgent - Updating single license app

Dear all,
I am confused on the update process when correcting minor issues using Adobe DPS.
I have made an app. I have bought a license. The app is ready to download in the app builder.
Now, I need to update some minor typos and rearrange the chapters and I can not for the life of me figure out how to rebuild the app, using the same license, and push it out so it is ready for distribution.
I have updated the Folio and updated the publication in the Folio Producer online and updated it there. Then I enter the App builder and edit the final app and press finish (the hourglass appears and I can see that the links for donwloading the Developer and Distribution apps reappear. In my world, this should now be links to the updated app with my corrected typos and rearranged chapters. But when I install the app on my iPad, no changes are applied. What am I doing wrong?
Can anyone enlighten me? This is pretty urgent.
Best regards,
Kim

Hi Himanshu,
I have the same issue with my test app, I saw some things to change so I did in my folio, updating it in the cloud, working good on the iPad preview etc But it doesn't work when I update my app. in App Builder with "Manage" and "Edit", it's still creating an .ipa of the first version.
I tried to create a new app but when I try to use my serial number it does work as I already used it to build the first version. Can I send you my serial number and Adobe ID so I can re-use them as well to recreate my app with the changes I had to make?
Thanks for your help
j.

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Moving a single license app to Pro

Hi all,
Hoping someone can give me an idea on the following:
Situation
We have a magazine app published in the app store. The app has been created with the Adobe single license. The app is a paid for app, but obviously can't support subscriptions. We intend to upgrade to the Pro license to enable quarterly editions of the magazine.
Questions
Is it possible to move the single app into the pro app so it becomes an folio?
Can we carry over the data to enable those that have purchased the single app to access it within the pro app?
Thanks in advance
Lewis

Hmm, good question. Updating the app is easy: replace the app in the store with a new version that was based on Pro, with multi-issue support. People who have already paid for and downloaded it will get an update that changes it to the multi-issue version.
The bigger challenge is entitling the previous purchasers to the issue that was previously bundled into the single edition app. I can't think of any way to do that for your previous paid users since you have no idea who they are. Honestly I would say don't worry about it and just make the issue that was previously included in the Single Edition app as free to all of your users, even ones that didn't pay for the older version of the app. In the grand scheme of things it likely won't cost you very much, provides your potential subscribers/purchasers with sample content, and is zero hassle for you
Neil

Updating Single Edition Apps

Dear members,
I've got one question referring the Adobe DPS SE and updating a published app.
In the FAQs I came across with the following statement:
I have Single Edition. Can I update the content in my app?
Yes, you can update the content in your app after it has been submitted and approved by Apple. If you are a Creative Cloud member, you can update the app for as long as you have an active membership. If you purchased a Single Edition serial number for US$395, you have one year to update the content, after which your Single Edition license will expire and you will no longer be able to rebuild your Single Edition application
Is it correct that a developer who purchased the SE licence won't be able to update a published app after one year? Is there a possibility to update the app by purchasing a new licence then?
Thanks in advance for your help!
Best regards

Is it correct that a developer who purchased the SE licence won't be able to update a published app after one year? Is there a possibility to update the app by purchasing a new licence then?
Yes,you would need to purhcase another Single edition License and you would recive a new Serial key using which you can build and update to the app and submit it to Apple.

Updating single edition app

I need to update a single edition app. Do I need to recreate mobileprovision files?

You need to rebuild your app again in DPS App Builder, create new version on iTunes Connect and then submit new version of app to iTunes Connect.

Updating Single Edition app after May 1

I have an existing Single Edition app in the app store that is in use by thousands of students across the country. I know that Adobe is dropping support for Single Edition Apps. If I recreate my app using a different publishing platform (Twixl, mag+, etc) will I be able to update my existing app or will I have to submit it as a new one?
If I can’t update the existing app with a new publishing platform, existing users will be forced to purchase the new same app again.

Thank you Bob for all your help in the forum over two years while I completed my app. So sad it had to end like this. Hopefully the governor will call before May 1 and give a stay of execution and save me and a bunch of us. Have a great day, -Dan

Can't update Single Edition DPS app

Hi,
I have created an app following this process:
Created inDesign file. Added folio overlays.
Added open document as Article in new Folio.
From folio builder panel, clicked on Create App which then opened the DPS App Builder.
Created the App in the DPS App Builder.
Activated the app with a Single Use License.
Now I need to update the app. I don't have the option to update the folio in the DPS App Builder. So I found this http://help.adobe.com/en_US/ppcompdoc/Step_by_step_guide_to_dps_se.pdf which says that I can create a new app and delete the other one, but:
I can't delete the active app
I can't activate a new app because the license is in use
How can I update the app using the Single Use License that we purchased?
Thanks
Rafael

You can use the serial number only once. If you need to update your app, contact Adobe technical support and ask them to reset the serial number.
By the way, if you have a subscription to Adobe Creative Cloud, you can use that account ID to update or build an unlimited number of single edition apps for the iPad. A Creative Cloud license is easier to use, more versatile, and more cost effective than purchasing a single license.

Update an Single edition app with different (pro) account

Hello,
I have question regarding updating SE apps.
1. From what I understand you can still create single edition apps for ipads after May 1st with a pro account, correct?
2. If I create an app now, with my CC account, can I later, after May 1st, create a professional account under a different name (company name, not mine) and update my old app? (assuming that my apple account and certificates stays the same)
Thank you
Alex

1. Yes.
2. Yes.
Neil

If we upgrade to a Professional Edition DPS license can we create an unlimited number of Single edition apps for iPad, iPhone and Android devices?

I work for a organisation based in Sydney and we have a team license for creative cloud (single edition).
We have been producing single folio apps for the iPad and want to continue this through 2015.
At the moment we can only create apps for the iPad platform. If we upgrade to a Professional Edition DPS license can we create an unlimited number of Single edition apps for iPad, iPhone and Android devices?
We do not need multi-folio apps as we are not a publishing company.

Thanks Neil
I sent an email yesterday and am awaiting a reply. Here is my email for reference.
Matt
I work for a large organisation based in Sydney and we have a team license for creative cloud (single edition).
We have been producing single folio apps for the iPad through Indesign and the App builder. We now want to produce apps for iPhone, iPad and Android devices.
If we upgrade to a Professional Edition DPS license can we create an unlimited number of apps for iPad, iPhone and Android devices?
We are not a publishing company so we will produce a small number of the apps. If you could get back to me with a solution and approx price that would be great.
Thanks for your time
Regards,
Matt

We connected 2 iphones to a single ipad. now the 2 iphone accounts are messed up. One phone is always getting update notices for apps that are not wanted on that phone, but on the other phone

We connected 2 iphones to a single ipad. now the 2 iphone accounts are messed up. One phone is always getting update notices for apps that are not wanted on that phone, but on the other phone

rdpn wrote:
We connected 2 iphones to a single ipad. now the 2 iphone accounts are messed up. One phone is always getting update notices for apps that are not wanted on that phone, but on the other phone
How did you do that? Do you mean you sync to iTunes that had the ipad library?
The phone with the issue, settings - general - reset - erase all contents and settings - this will wipe the phone clean and then restore from your backup.

Updating your Single Edition App

I need to update my single edition folio. It was my understanding when I built it, that I would be able to submit an update later on in the year. However, I'm told now that I need to convert it over to a multi-edition folio. I can do that, however I'm worried about losing my current subscribers.
Has anyone found a way around this?
Thanks!

You wouldn't lose your current subscribers when you update from a single-folio app to a multi-folio app as long as you use the same mobileprovision files when re-building the app and submit it as an update in iTunes Connect. You cannot send push notifications for single-folio apps. However, your users will be notified in App Store that a new version of the app is available.
Uploading as a multi-folio app requires a Professional or Enterprise DPS account. If you discontinue your DPS subscription, your users will no longer be able to download content in your app.

Updating serial number single edition app?

Hello,
SO I designed an app for a client. They wanted to use single edition. I built the app out and put in the serial number from adobe. After building out the app and testing it we realized we needed to make some changes. SO the changes have been made. Everything is finalized and approved. I went to rebuild the app. I can't, it needs an updated serial number. Ok, not a problem...I asked this question on this forum earlier and was told to contact tech support and they would handle this. They haven't helped at all. They said that the single edition doesn't support updating an app. They said that we need to use the professional edition. Look, I understand why they don't let people constantly update the single edition app. But we haven't even published this app to the Apple store yet. We built a test app and upon realizing we needed to fix a few things, want to just simply update it so we can actually publish it. Everybody we talked to today has nothing to offer in terms of help.
We called the sales phone number. They have no idea what is going on. They don't even know the cost of the professional Edition. We ask them for a page where we can look at pricing. Oh guess what, that page doesn't exist yet. I guess they haven't gotten around to having a page where people can compare pricing options.
The client is getting frustrated and so am I. Can anyone help me contact someone who knows what they are talking about as far as reissuing a serial number for a product that hasn't even been used to publish an app in the app store yet?
And yes, I know that the CC subscribtion makes more sense. I didnt make that call. The client did. He made it based on the non-help of the sales team at Adobe when he decided to make this app. Just looking for a little help from anybody so we can wrap this project up.
I have already suggested the next time that he join the CC. That doesnt help us right now.
Thanks.

Hi 5rockets I've PM you with more details

Updating a Single Edition app already on the App Store

If a DPS Single Edition app is submitted to the Apple app store, can it be updated every couple months with new content or will Apple restrict that? For those users who have already downloaded the DPS Single Edition app, will those users automatically get a notification that a new version of the app is available at the App store? Basically, I have a client who woud like to create a Single Edition publication app with DPS but they want to roll it out with one article at a time and continue to add to the same app/folio. The folio/app may get some additional changes to the cover and TOC. Is that all possible? and will users be notified when the new app is available?

Thanks. There's a lot of work that goes into one of these things. It's
not something you can just throw together.
Apple reviews them pretty carefully. It is always best to spell out that
you cannot be held responsible for a rejection of an app by Apple, but
at the same time, you need to educate yourself and your client on what
is and isn't acceptable.
There is a gray area and I've seen some pretty nice apps rejected, but
often they will be approved on an appeal.

Devloper app (.ipa) created to test, but I can't transfer Single edition app to updated version

Hi
I went through the process of creating the developer and distribution app. I wanted to test the distribution app before I upload to the store. You need to use a "Built-in Single Edition App" licence from Adobe to create the developer and distribution app.
Once tested we found a minor mistake. But once I rebuilt the app to create another developer file to test I found I could not use the same SIngle Edition App serial number, or transfer it, or even delete the original file and try again.
It seems a bit harsh that the process allows you to create a test file, but if you use single edition you can't change anything at that point any way.
Is there any way around this?
Regards

See http://forums.adobe.com/thread/1327845, and send a private message to Lohrii Alo. He can assist.
Neil

ITunes 'Update all apps' button only updates single app.

I want to update all my apps.
I click 'Update all apps' button.
iTunes asks for my password.
iTunes updates one app.
I click 'Update all apps' button.
iTunes updates all the other apps.
Why oh why oh why doesn't iTunes just update all the apps after I enter my password in the first place?

I have just updated iTunes my credit was there before update and now I can't download updates for Apps I have alreaady purchased, receive an error message to the effect 'due to a temporary problem with accounts......use an alternative payment' I don't need to pay for the update and am afraid to Redeem another gift voucher in case it goes missing too I was in MAS this morning and my credit was definitetly there but since the update it has vanished from MAS and iTunes
Edit: I can update my apps via my iPhone without the issues iTunes has atm
Message was edited by: minib

Single Edition Apps

Apologies for a newbie kind of question, but I'm wanting to know about publishing a single use app via our Adobe CC subscription.
The idea is a learning exercise to design + publish an app that I'd want to update fairly regularly - its tied to sports stats and infographics with interactivity, which I'd want to update through the season (at times every 1-2 weeks), but it could be 14 or so times in a year. Is this practical?
I would favour each update submitted to have fairly substantial additions each time as I want to give anyone who downloads it extra, new stuff each time… but do Apple get frustrated or tetchy about constant and/small updates to single edition apps? Do they critique stuff?
The app would be FREE.
Also, if an update is accepted, do people who have downloaded a previous version get notified, or would I have to do this via Twitter or similar.
Thanks.
Craig

Thanks for the replies, Neil and Bob
I though this might be the case - I understand their reasons. Its almost like there needs to be an inbetween license for small publishers maybe, for non-commercial apps. Clearly what I want to do is beyond the single edition license, but the cost of the other license types is simply beyond me.
However, I think I can still tackle it. What I have developing does have plenty of interactive content for users (certainly cpompared to some stuff I have seeen), but I may just have to prepare it all as more of a season's 'retrospective analysis', then submit it to Apple to avoid constant updates.
Above all, its a process of learning DPS - that's the main thing. Its really just starting to make its presence felt here in New Zealand, so its a pretty exciting product… especially for an old print dog liek me who needs some new tricks!
Cheers guys.
Craig

Urgent - Updating single license app

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