Url cannot be opened when updating to itunes 10.5

I try to upgrade to itunes 10.5 using the itunes check for upgrade feature in the help menu but it says "URL cannot be opened".  How can I upgrade without losing my library?

I'm having exactly the same problem. Not willing to risk data loss either.
Anyone know whats up with the broken url?

Similar Messages

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    If you want to drag and drop then you would have to select Manually Manage Music.
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    Generally this is a sign that the iPhone had previously been
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