URL could not be found errors suddenly occuring
Our iTunes U site has started to experience errors accessing files that previously worked okay.
Trying to download some files gives the users the error message, "The URL ... could not be found on the server".
Within each course, some files still work fine while others have started to have this issue.
Has anyone run into this issue before?
thanks,
~Leigh
We're also seeing this problem. For us it's not limited to recent videos however. Some videos download fine while others get the "URL ... could not be found on the server" error.
For example the following downloads fine:
http://deimos3.apple.com/WebObjects/Core.woa/Feed/santafe.edu.1701130273.0170113 0275
However this video gives the error:
http://deimos3.apple.com/WebObjects/Core.woa/Feed/santafe.edu.1701130273.0170113 0275
We noticed the problem late yesterday afternoon.
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URL could not be found errors suddenly occuring, again
Hello Apple iTunes U staff and users,
I'm writing on Oct 22, 2010. This past April, a staffperson in our Pharmacy school posted to these discussion forums the following issue: http://discussions.apple.com/thread.jspa?threadID=2410734&tstart=0
We're now getting reports from students in a different department who access iTunes U in a different way (through a Blackboard building block) of the same issue. The last time, the issue cleared up within about 24 hours. I'm still monitoring the issue this time to see whether it's cleared up yet or not, but I know it lasted a day or two at least, possibly more, and still may be occurring.
Basically, when trying to download certain files from an iTunes U course page, an exclamation point will appear to the left of the file in the iTunes U section of the user's iTunes library. Clicking on the exclamation point brings up a pop-up window with an error message that says:
There was a problem downloading "<title>". The URL "<address>" could not be found on the server.
We'd like an explanation from Apple of why this happens and any advice on how to avoid it. I've found that I can get the files to download (after receiving this error) by going back to the course in iTunes U and clicking "Get Tracks," but this creates duplicate collections in the iTunes U section of the user's library and is not a good solution long-term. ThanksDuncan,
Thanks for your reply. I just did another test and received the same error again. The test I did was trying to download a file titled "He And She" from https://deimos.apple.com/WebObjects/Core.woa/BrowsePrivately/su.edu.2466338216.0 2466338224
The indvidual file URL is https://deimos.apple.com/WebObjects/Core.woa/Feed/su.edu.2466338216.02466338225/ 5587FC0A-A595-D5CB-7503-1E3613C73F40%40su.edu/004cc1f41482b5988a640b3500cad659d9 1f5221714185a939b58276a99fe82376bd99ac16
The same is happening with multiple other files in the same course page; I have not yet tested files in other course pages. -
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ThanksNote: you need to enter the SharePoint site URL
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srcContext.Load(srcList.RootFolder.Folders);
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srcContext.ExecuteQuery();
to retrieve users:
Private void GetData(object obj)
MyArgs args = obj as MyArgs;
try
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using (ClientContext clientContext = new ClientContext(args.URL))
// clientContext.AuthenticationMode = ClientAuthenticationMode.;
NetworkCredential credentials = new NetworkCredential(args.UserName, args.Password, args.Domain);
clientContext.Credentials = credentials;
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ListViewItem lvi;
ListViewItem.ListViewSubItem lvsi;
ListViewItem lvigroup;
ListViewItem.ListViewSubItem lvsigroup;
clientContext.Load(roles);
clientContext.ExecuteQuery();
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clientContext.Load(orole.Member);
clientContext.ExecuteQuery();
//name
//MessageBox.Show(orole.Member.LoginName);
lvi = new ListViewItem();
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if (orole.Member.PrincipalType.ToString() == "SharePointGroup")
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lvigroup = new ListViewItem();
lvigroup.Text = "";
lvsigroup = new ListViewItem.ListViewSubItem();
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string permissionsstr = string.Empty;
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lvi.SubItems.Add(lvsi);
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catch (Exception ex)
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finally
DoUpdate3();
Kind Regards, John Naguib Technical Consultant/Architect MCITP, MCPD, MCTS, MCT, TOGAF 9 Foundation
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