URL generation using Knowledge management

Hi,
I generated URL using the navigation
system Administration->sysemConfiguration->KM->CM_>Global Services>show advanced properties->url generation property.
After that I want to customize that page bydefault one.Anybody have idea plz send ASAP.
Thanks,
Franklin

hi
check this article , may be this could help you in some regard or give some idea
I guess you have to go with the remote portal conneting CE 7.1 with EP 7.0 ,
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/3095f14c-29c5-2b10-f69e-edcb6f0f1367
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/80891da2-6c90-2a10-8d89-e7b36c9b6a8f

Similar Messages

SAP RF/ Bar code generation using IM

Hi folks
Can any one experiencing in using SAP Console / Bar code generation using Inventory Management .

Please read this article
http://tdworld.com/info_systems/highlights/peak-pepco-inventory-management/
Is it possible to generate the barcoding using Handling unit or any other module without WMS ?
Thanks for your input
Jeevan

Knowledge Managament and SAP HR Documents

Hi all,
I have a requirement regarding Knowledge Management and the module SAP HR.
I need to figure out a way of seeing documents generated in SAP HR, using Knowledge Management in our Portal.
I did some research, and I think we can use DMS as a content server, then, using KPRO we connect the DMS to KM.
I need to know, if this approach is valid .... or if there is another way of doing this.
Thanks in advance.
Cheers,
Andres.

Dear Biroj,
Thanks for your answer ....
It gave me a good direction for our requirement ....
Anyways, I also found that DMS is not fully compatible with SAP HR. Did you find any problem when you where implementing this requirement?
As I said before, the main idea is to see SAP HR documents in KM, for example, information of the employees, etc.
The points have been given.
Cheers,
Andres.

I have the problem described in /forums/knowledge-base-articles/704725. (Firefox is already running but not responding). My only solution is to use Task Manager to end the firerfox process. I am the only user and there are no other profiles on my system

Occasionally I have the problem discussed in /forums/knowledge-base-articles/704725 , Firefox is already running. My only fix is to use Task Manager to end the firefox process. At such tmes, I have no other instances running.

'''https://support.mozilla.org/questions/997866?esab=a&s=&r=1&as=s'''.<BR>
This is not a cure but will make it easier if Firefox locks up.

Use of knowledge management with BI

Hi
Ple let em know knowledge management relation with BI?
what is BI role we need to do

Hello,
Pls go thru this links,
http://help.sap.com/saphelp_smehp1/helpdata/en/9b/54fa40dd14f16fe10000000a1550b0/content.htm
http://www.sap.com/platform/netweaver/pdf/BWP_SB_Knowledge_Management.pdf
Hope it helps u,
Best Regards,
Santosh

How to transfer an xml file to NW Portal Knowledge Management from XI?

Hi all,
Anybody knows how to transfer an xml file to NW Portal Knowledge Management from XI?
What kind of adapter type I have to choose? And which procedures I have to do in KM Portal? Create a folder, what kind of folder and permissions?
Suggestions and ideas are appreciated.
Thanks in advance,
Ricardo.

Hi
Can anyone tell me how XI sends messages to applications like J2EE. In REceiver comm channel, I think we specify about the target system like J2EE appl.
Aadapter Type: HTTP
               Receiver
Transport Protocol: HTTP1.0
Message Protocol:    XI payload in HTTP body
Adapter Engine:      Integration Server
Addressing Type:     URL address
Target host:         localhost
Service Number:      7001(Port number of Weblogic appl server--where my J2EE appl is deployed).
Path     : /Invoke/DisplayRes/
Authentication Type:Use Logon Data for SAP System
Content Type: text/xml
Username:   xiappluser
password:   xx
XML code:   UTF-8
I suppose XI sends msgs to http://localhost:7001/Invoke/DisplayRes/........
in this example if am correct?
Then I have given all tyhe necessary setting but my servlet is not able to display XML msg in browser?
This is my servlet code:
public void doPost(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException
     PrintWriter out = response.getWriter();
     BufferedReader brin =new BufferedReader(new InputStreamReader(request.getInputStream()));
     String inputLine;
     StringBuffer sBuf = new StringBuffer();
        response.setContentType("text/xml");
     while ((inputLine = brin.readLine()) != null)
         sBuf.append(inputLine);
         out.println("hi");
            out.println(sBuf.toString());
         brin.close();
         out.flush();
What went wrong?
Help me, all helpful answers are highly rewarded.
Thanks

Knowledge management Functionality - C4C

Hi ,
I am going to work on C4C project and this my first C4C project with Marketing Sales and Service as part of the scope. Our Client also have knowledge management functionality as part of the legacy. My question or my concern is that I am aware that MIND-TOUCH is knowledge management server which interacts with C4C for the solutions . But currently my client doesn't have any knowledge server to interact with CRM for the solutions.
I would request you to help me on how the actual knowledge management Functionality works and different approaches to achieve this solution.
Thanks for your help.
Regards
Mahesh

Hi,
By integrating an external knowledge base, you enable agents to search for solutions and attach articles to responses without having to leave the workspace. The workspace will also include a list of recommended articles based on an automatic search of the knowledge base using the product and other keywords identified via text analysis as the search parameters.
•You have an external knowledge base that supports the OpenSearch standard with an RSS or Atom based search API.
•You know the URL for the API (from your knowledge base vendor).
•You know the search term input parameter for the API (from your knowledge base vendor).
You have to enable the knowledge base integration from scoping
Hope this helps.
Regards,
Siddhartha

Using container managed form-based security in JSF

h1. Using container managed, form-based security in a JSF web app.
A Practical Solution
h2. {color:#993300}*But first, some background on the problem*{color}
The Form components available in JSF will not let you specify the target action, everything is a post-back. When using container security, however, you have to specifically submit to the magic action j_security_check to trigger authentication. This means that the only way to do this in a JSF page is to use an HTML form tag enclosed in verbatim tags. This has the side effect that the post is not handled by JSF at all meaning you can't take advantage of normal JSF functionality such as validators, plus you have a horrible chimera of a page containing both markup and components. This screws up things like skinning. ([credit to Duncan Mills in this 2 years old article|http://groundside.com/blog/DuncanMills.php?title=j2ee_security_a_jsf_based_login_form&more=1&c=1&tb=1&pb=1]).
In this solution, I will use a pure JSF page as the login page that the end user interacts with. This page will simply gather the input for the username and password and pass that on to a plain old jsp proxy to do the actual submit. This will avoid the whole problem of having to use verbatim tags or a mixture of JSF and JSP in the user view.
h2. {color:#993300}*Step 1: Configure the Security Realm in the Web App Container*{color}
What is a container? A container is basically a security framework that is implemented directly by whatever app server you are running, in my case Glassfish v2ur2 that comes with Netbeans 6.1. Your container can have multiple security realms. Each realm manages a definition of the security "*principles*" that are defined to interact with your application. A security principle is basically just a user of the system that is defined by three fields:
- Username
- Group
- Password
The security realm can be set up to authenticate using a simple file, or through JDBC, or LDAP, and more. In my case, I am using a "file" based realm. The users are statically defined directly through the app server interface. Here's how to do it (on Glassfish):
1. Start up your app server and log into the admin interface (http://localhost:4848)
2. Drill down into Configuration > Security > Realms.
3. Here you will see the default realms defined on the server. Drill down into the file realm.
4. There is no need to change any of the default settings. Click the Manage Users button.
5. Create a new user by entering username/password.
Note: If you enter a group name then you will be able to define permissions based on group in your app, which is much more usefull in a real app.
I entered a group named "Users" since my app will only have one set of permissions and all users should be authenticated and treated the same.
That way I will be able to set permissions to resources for the "Users" group that will apply to all users that have this group assigned.
TIP: After you get everything working, you can hook it all up to JDBC instead of "file" so that you can manage your users in a database.
h2. {color:#993300}*Step 2: Create the project*{color}
Since I'm a newbie to JSF, I am using Netbeans 6.1 so that I can play around with all of the fancy Visual Web JavaServer Faces components and the visual designer.
1. Start by creating a new Visual Web JSF project.
2. Next, create a new subfolder under your web root called "secure". This is the folder that we will define a Security Constraint for in a later step, so that any user trying to access any page in this folder will be redirected to a login page to sign in, if they haven't already.
h2. {color:#993300}*Step 3: Create the JSF and JSP files*{color}
In my very simple project I have 3 pages set up. Create the following files using the default templates in Netbeans 6.1:
1. login.jsp (A Visual Web JSF file)
2. loginproxy.jspx (A plain JSPX file)
3. secure/securepage.jsp (A Visual Web JSF file... Note that it is in the sub-folder named secure)
Code follows for each of the files:
h3. {color:#ff6600}*First we need to add a navigation rule to faces-config.xml:*{color}
    <navigation-rule>
<from-view-id>/login.jsp</from-view-id>
        <navigation-case>
<from-outcome>loginproxy</from-outcome>
<to-view-id>/loginproxy.jspx</to-view-id>
        </navigation-case>
    </navigation-rule>
NOTE: This navigation rule simply forwards the request to loginproxy.jspx whenever the user clicks the submit button. The button1_action() method below returns the "loginproxy" case to make this happen.
h3. {color:#ff6600}*login.jsp -- A very simple Visual Web JSF file with two input fields and a button:*{color}
<?xml version="1.0" encoding="UTF-8"?>
<jsp:root version="2.1"
xmlns:f="http://java.sun.com/jsf/core"
xmlns:h="http://java.sun.com/jsf/html"
xmlns:jsp="http://java.sun.com/JSP/Page"
xmlns:webuijsf="http://www.sun.com/webui/webuijsf">
    <jsp:directive.page
contentType="text/html;charset=UTF-8"
pageEncoding="UTF-8"/>
    <f:view>
        <webuijsf:page
id="page1">
<webuijsf:html id="html1">
<webuijsf:head id="head1">
<webuijsf:link id="link1"
url="/resources/stylesheet.css"/>
</webuijsf:head>
<webuijsf:body id="body1" style="-rave-layout: grid">
<webuijsf:form id="form1">
<webuijsf:textField binding="#{login.username}"
id="username" style="position: absolute; left: 216px; top:
96px"/>
<webuijsf:passwordField binding="#{login.password}" id="password"
style="left: 216px; top: 144px; position: absolute"/>
<webuijsf:button actionExpression="#{login.button1_action}"
id="button1" style="position: absolute; left: 216px; top:
216px" text="GO"/>
</webuijsf:form>
</webuijsf:body>
</webuijsf:html>
        </webuijsf:page>
    </f:view>
</jsp:root>h3. *login.java -- implent the
button1_action() method in the login.java backing bean*
    public String button1_action() {
        setValue("#{requestScope.username}",
(String)username.getValue());
setValue("#{requestScope.password}", (String)password.getValue());
        return "loginproxy";
    }h3. {color:#ff6600}*loginproxy.jspx -- a login proxy that the user never sees. The onload="document.forms[0].submit()" automatically submits the form as soon as it is rendered in the browser.*{color}
{code}
<?xml version="1.0" encoding="UTF-8"?>
<jsp:root xmlns:jsp="http://java.sun.com/JSP/Page"
version="2.0">
<jsp:output omit-xml-declaration="true" doctype-root-element="HTML"
doctype-system="http://www.w3.org/TR/html4/loose.dtd"
doctype-public="-W3CDTD HTML 4.01 Transitional//EN"/>
<jsp:directive.page contentType="text/html"
pageEncoding="UTF-8"/>
<html>
<head> <meta
http-equiv="Content-Type" content="text/html;
charset=UTF-8"/>
<title>Logging in...</title>
</head>
<body
onload="document.forms[0].submit()">
<form
action="j_security_check" method="POST">
<input type="hidden" name="j_username"
value="${requestScope.username}" />
<input type="hidden" name="j_password"
value="${requestScope.password}" />
</form>
</body>
</html>
</jsp:root>
{code}
h3. {color:#ff6600}*secure/securepage.jsp -- A simple JSF{color}
target page, placed in the secure folder to test access*
{code}
<?xml version="1.0" encoding="UTF-8"?>
<jsp:root version="2.1"
xmlns:f="http://java.sun.com/jsf/core"
xmlns:h="http://java.sun.com/jsf/html"
xmlns:jsp="http://java.sun.com/JSP/Page" xmlns:webuijsf="http://www.sun.com/webui/webuijsf">
<jsp:directive.page
contentType="text/html;charset=UTF-8"
pageEncoding="UTF-8"/>
<f:view>
<webuijsf:page
id="page1">
<webuijsf:html id="html1">
<webuijsf:head id="head1">
<webuijsf:link id="link1"
url="/resources/stylesheet.css"/>
</webuijsf:head>
<webuijsf:body id="body1" style="-rave-layout: grid">
<webuijsf:form id="form1">
<webuijsf:staticText id="staticText1" style="position:
absolute; left: 168px; top: 144px" text="A Secure Page"/>
</webuijsf:form>
</webuijsf:body>
</webuijsf:html>
</webuijsf:page>
</f:view>
</jsp:root>
{code}
h2. {color:#993300}*_Step 4: Configure Declarative Security_*{color}
This type of security is called +declarative+ because it is not configured programatically. It is configured by declaring all of the relevant parameters in the configuration files: *web.xml* and *sun-web.xml*. Once you have it configured, the container (application server and java framework) already have the implementation to make everything work for you.
*web.xml will be used to define:*
- Type of security - We will be using "form based". The loginpage.jsp we created will be set as both the login and error page.
- Security Roles - The security role defined here will be mapped (in sun-web.xml) to users or groups.
- Security Constraints - A security constraint defines the resource(s) that is being secured, and which Roles are able to authenticate to them.
*sun-web.xml will be used to define:*
- This is where you map a Role to the Users or Groups that are allowed to use it.
+I know this is confusing the first time, but basically it works like this:+
*Security Constraint for a URL* -> mapped to -> *Role* -> mapped to -> *Users & Groups*
h3. {color:#ff6600}*web.xml -- here's the relevant section:*{color}
{code}
<security-constraint>
<display-name>SecurityConstraint</display-name>
<web-resource-collection>
<web-resource-name>SecurePages</web-resource-name>
<description/>
<url-pattern>/faces/secure/*</url-pattern>
<http-method>GET</http-method>
<http-method>POST</http-method>
<http-method>HEAD</http-method>
<http-method>PUT</http-method>
<http-method>OPTIONS</http-method>
<http-method>TRACE</http-method>
<http-method>DELETE</http-method>
</web-resource-collection>
<auth-constraint>
<description/>
<role-name>User</role-name>
</auth-constraint>
</security-constraint>
<login-config>
<auth-method>FORM</auth-method>
<realm-name/>
<form-login-config>
<form-login-page>/faces/login.jsp</form-login-page>
<form-error-page>/faces/login.jsp</form-error-page>
</form-login-config>
</login-config>
<security-role>
<description/>
<role-name>User</role-name>
</security-role>
{code}
h3. {color:#ff6600}*sun-web.xml -- here's the relevant section:*{color}
{code}
<security-role-mapping>
<role-name>User</role-name>
<group-name>Users</group-name>
</security-role-mapping>
{code}
h3. {color:#ff6600}*Almost done!!!*{color}
h2. {color:#993300}*_Step 5: A couple of minor "Gotcha's"_ *{color}
h3. {color:#ff6600}*_Gotcha #1_*{color}
You need to configure the "welcome page" in web.xml to point to faces/secure/securepage.jsp ... Note that there is *_no_* leading / ... If you put a / in there it will barf all over itself .
h3. {color:#ff6600}*_Gotcha #2_*{color}
Note that we set the <form-login-page> in web.xml to /faces/login.jsp ... Note the leading / ... This time, you NEED the leading slash, or the server will gag.
*DONE!!!*
h2. {color:#993300}*_Here's how it works:_*{color}
1. The user requests the a page from your context (http://localhost/MyLogin/)
2. The servlet forwards the request to the welcome page: faces/secure/securepage.jsp
3. faces/secure/securepage.jsp has a security constraint defined, so the servlet checks to see if the user is authenticated for the session.
4. Of course the user is not authenticated since this is the first request, so the servlet forwards the request to the login page we configured in web.xml (/faces/login.jsp).
5. The user enters username and password and clicks a button to submit.
6. The button's action method stores away the username and password in the request scope.
7. The button returns "loginproxy" navigation case which tells the navigation handler to forward the request to loginproxy.jspx
8. loginproxy.jspx renders a blank page to the user which has hidden username and password fields.
9. The hidden username and password fields grab the username and password variables from the request scope.
10. The loginproxy page is automatically submitted with the magic action "j_security_check"
11. j_security_check notifies the container that authentication needs to be intercepted and handled.
12. The container authenticates the user credentials.
13. If the credentials fail, the container forwards the request to the login.jsp page.
14. If the credentials pass, the container forwards the request to *+the last protected resource that was attempted.+*
+Note the last point! I don't know how, but no matter how many times you fail authentication, the container remembers the last page that triggered authentication and once you finally succeed the container forwards your request there!!!!+
+The user is now at the secure welcome page.+
If you have read this far, I thank you for your time, and I seriously question your ability to ration your time pragmatically.
Kerry Randolph

If you want login security on your web app, this is one way to do it. (the easiest way i have seen).
This method allows you to create a custom login form and error page using JSF.
The container handles the actual authentication and protection of the resources based on what you declare in web.xml and sun-web.xml.
This example uses a statically defined user/password, stored in a file, but you can also configure JDBC realm in Glassfish, so that that users can register for access and your program can store the username/passwrod in a database.
I'm new to programming, so none of this may be a good practice, or may not be secure at all.
I really don't know what I'm doing, but I'm learning, and this has been the easiest way that I have found to add authentication to a web app, without having to write the login modules yourself.
Another benefit, and I think this is key ***You don't have to include any extra code in the pages that you want to protect*** The container manages this for you, based on the constraints you declare in web.xml.
So basically you set it up to protect certain folders, then when any user tries to access pages in that folder, they are required to authenticate.
--Kerry

BI related Knowledge management question

Hi Gurus,
i am a BI consultat, new to knowledge management, I need some documents trlated to below mentioned
topics
*Content Management*
Using KM as repository for Queries,(web and Excel), Workbooks, Web Templates.
Publishing background report output to KM
KM ability to be the repository of unstructured data linked to BW (documents linked to transactions)
TREX
Google like search capabilities for Documentation including BW Metadata and Collaboration output published in Portal.
Collaboration
Rooms
Groupware
Instant Messaging
BOBJ interaction
Roles and responsibilities in doing the above
BI team, BW Administrators, BW Expert users
KM landscape
please help me ,
thanks in advance
DAB

Hi check these links
KM Bible - What is KM
http://help.sap.com/saphelp_ep60sp2patch5/helpdata/en/4c/9d953fc405330ee10000000a114084/frameset.htm
Content Admin Objects in Content Administrattion
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/9801b8f9-0701-0010-3f98-bceb17f62a4f
Collaboration Bible
https://www.sdn.sap.com/irj/sdn/nw-collaboration#section6
Standard Collaboration Functions
http://help.sap.com/saphelp_nw2004s/helpdata/en/da/2bfa40fd14f323e10000000a155106/frameset.htm
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/media/uuid/6f23799d-0701-0010-eab5-877fa8771d5e
TREX stands for Text Retrival And Classification it provides software application with a wide
spectrum of intelligent search, retrieval, and classification functions for documentation development.
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/81c1ca90-0201-0010-a2a1-b0412ec9cd1a
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/ec4ee290-0201-0010-6c8d-98db9abff2cc
You may have to configure TREX for using external web search engines. Check these links.
https://www.sdn.sap.com/irj/sdn/thread?threadID=16210
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/ec4ee290-0201-0010-6c8d-98db9abff2cc (Check last 2 pages)
https://www.sdn.sap.com/irj/sdn/thread?threadID=51640
Using the Instant Messenger
http://help.sap.com/saphelp_nw2004s/helpdata/en/d3/9621af15024274afacfe874d5798b8/frameset.htm
Groupware IntegrationBLOG-
https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/5461
) hummm tooo many questions at one time, )
Cheers!!
SJ

Reg Link to Knowledge Management in Java system

Hello All,
Kindly let me know if this is possible.If so pls give some hints on the same.
We have a system for maintaining documents and related information in Java.
The requirement is that..
1. When we upload a document using the interface in the java system, the document should be stored in SAP Knowledge Management (EP) - ie the filesystem of Enterprise Portal Server.
2. When the user comes back, a link needs to be provided in the Java system interface to access the document stored in KM.
3. To provide a search facility in the java system to search for the document stored in KM.
Your help would be very much appreciated..
Regards,
venkat.

Hi Venkat,
the answers to your questions directly depend on the features your java app provides. Can you access WebDAV? This would be the easiest way.
If not and the app is self made, just have a look at Tomcat Servlet Engine, which comes with a WebDAV example implementation.
Alternatively you can store your files via shared folder in a file repository accessed by KM. This way you will loose the ability to work with meta data, but it's easier to implement. Take a look at these blogs:
https://weblogs.sdn.sap.com/pub/wlg/2541
https://weblogs.sdn.sap.com/pub/wlg/2571
https://weblogs.sdn.sap.com/pub/wlg/3500
To get a link to your documents, just use standard KM servlet. If you have problems with this, please come back and I'll help.
HTH,
Carsten

How to change the management agent to use new management service ?

RDBMS Version:: 10.2.0.3
Operating System and Version:: AIX 5L
OEM Console Operating System and Version:: AIX 5L
Configuring the Management Agent to Use a New Management Service
Hi,
I am trying to change the management agent to use new management service using following process.
1. Stop management agent.
2. Change in file Agent_home/sysman/config/emd.properties
For values REPOSITORY_URL and emdWalletSrcUrl and emdWalletDest
3. Delete all the files in the following directories:
AGENT_HOME/sysman/emd/upload/
AGENT_HOME/sysman/emd/state/
4. Start the management agent.
./emctl status agent is showing the new URL for management server (OMS).
But I am not able to locate the new host on the Web console at the OEM console where it is changed to.
Can you suggest me workaround for the same?
Thanks
Dilipkumar Patel

Hi,
I am getting following error when trying to upload.
tb152 /appl/oracle/oem/10.2.0/bin> ./emctl upload agent
Oracle Enterprise Manager 10g Release 10.2.0.1.0.
Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
EMD upload error: uploadXMLFiles skipped :: OMS version not checked yet..
tb152 /appl/oracle/oem/10.2.0/bin>
Regards
Dilipkumar Patel.

Content Server & Knowledge Management

Hi,
I am new to the concept of content server & Knowledge management in CRM.
Cotent server is already installed and I want to configure content server in CRM 7.0. I found some documents on service.sap.com but that describes the configuration of knowledge management.
Can you guys , please let me know, how to configure content server in CRM or any links describing the same would be really helpful.
Thanks,
Manoj

Hi Manoj,
When we are talking about content server & Knowledge management , we generally mean the TREX engine of KM.
As we know KM is a component of SAP Netweaveru2122. It is used for managing unstructured information.Search and Classification (TREX) allows you to configure secure communication between TREX and the application using TREX (for example, SAP Enterprise Portalor SAP Customer Relationship Management).
Hence we configure secure communication between TREX and the application using it (for example, SAP Enterprise Portal or SAP Customer Relationship Management.For achieving the same as u said once installation is done we take HTTPS connectivity or any other depending on client request. TREX is based on a client/server architecture.
http://help.sap.com/saphelp_nw04/helpdata/en/82/0034012008cd41a96d9968c0e8e845/content.htm
https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=741535
Please check the above links.
Good Luck!
Regards,
Shaila.

The best way for creating Knowledge Management

Hi
I'm kind of new with Oracle portal, and I want to create some nevigator tree (kind of the menu appereance), each submenu is a topic which shows the realated text - troubleshooting about this topic
I was looking and read the tutorials and I could find how to do it.
I really appriciate if you can help me
Thanks

Hi,
I have tried something similar, but in HTML. I has to create a HTML Knowledge Management Intranet with a Navigator tree on the left frame that listed the topics - the user would click on the topic & would be shown a problem & the troubleshooting steps in the frame on the right. We decided to use HTML so that any of the Support Staff could update / maintain it at a later stage with minimum effort & training.
You could try to use some kind of a JavaScript tree - the best I have seen is this :-
http://www.softcomplex.com/products/tigra_tree_menu/
I haven't checked it out on Portal - but, ultimately everything gets translated to HTML & I am sure it would work.
Good Luck,
Sandeep

Knowledge Management

Dear All,
We are using SAP ECC 5.0. We want to go for Employee Self Service implementaion. Following are my queries:
Can we implement Knowledge Management, Content Management & Document Management in SAP with EP?
Have any of you impelemented in your organization? How your organization is benefited by this?
What is the roadmap?
If you can provide me the complete details like implementation plan, cost incurred, objectives and time frame and hardware configurations etc it will be of great help to us.
Thanks N Regards
Anandasiva

Hi dude...yes you can very well implement CM / KM /DM on the portal itself.
You would need to see how the end users of the organisation are going to use the facilities offered by the IT team. If you end users are going to access it to the fullest possible extent then the ROI is pretty high. One of the key benefits of KM is a central repository for obtains business related information also linking of email will give you access to hay wired data in a stream lined fashion. Road map depends on the type of orgainsationj ur implementing the solution, as for me i did it with a logistics company and it was a good sucess...plan your roll outs and training in a mannar where the end users get time to famiarlise them self with the solution.
For costs you might make use of the planner which SAP has...and sizing tools....if you have more queries...then [email protected] is my id...ping me
P.S: Kindly assign points if your query is resolved, also close the question to assist other users narrow the search and find solutions

Knowledge Management Recommended Storage Approach (DB vs Network)?

We are starting a knowledge management initiative within sap portal and cannot find documentation that represents best practices on the actual storage approach. Our pilot project started with storing the documents within the database and it was painfully slow. Since then we have switched to a network storage approach and speed has increased greatly.
My main question is:
Is there a white paper or SAP recommended approach and a list of advantages/disadvantages for going one way or the other (Storing documents in the db vs network drive)
We would like to head down the right path before rolling this out and avoid having to switch direction a month or so down the road.
Thank you in advance for any assistance/feedback,
Todd Simon

> Hi Julian,
> Where are you getting your information from? Do
Can't comment on that
> Do you really want your database to store documents.
Yes. But if there are concerns to hold the actual content in the database, there's the DBFS mode to take care of that.
> How big is your database going to be? I don't know
> know any clients that are not using anything but
> FSDB.
Well, I'd advise not to.
Best regards, Julian

URL generation using Knowledge management

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