URLs created in Click Boxes won't open in published file

Hi -
I have a series of click boxes in several modules that point to URLs.  The links don't work in the published module, but work fine in preview mode (both preview and preview in browser).  What can cause the links to not open?
I hear a click sound when I click on the link box, but no window appears.  I've tried all the possible settings for the click box.  I've ensured there is no pop-up blocker turned on.  I have also checked the flash player settings to confirm they are not blocking the links.  I have the same problem in IE7 and Firefox.   I have had five others test this module and the links work for three of them.  I am running Captivate 4 on Windows XP Professional.
What do I have to do to ensure that my links work for everyone?   These are training modules that are to be distributed to hundreds of users.  I've not run into this issue with Captivate before, and this is the 8th training I've created with it.
Thank you.
Toni

Hi there
See if the link below helps with that...
Click here to view
Cheers... Rick
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