US and UK Printer Cartridges

Hi there Folks,
I was bought n HP 2050 printer as a present and they provided an HP 61 XL black ink cartridge. When I install the cartridge it does not get recognised by the printer!!
How can I get teh ink to work?

Contact your local HP support to reset the region of the unit to the region you are living in. Then you will be able to use cartridges from you region. If your printer or your cartridges are within warranty, HP will help you resolve this issue. Before you contact HP, make sure that you have the following items ready:
Your HP product
A full set of HP cartridges for your new country or region
A computer that is connected to your product
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C4580 and incompatible print cartridge(s)

I bought a C4580 Photosmart when I lived in the USA last year. I'm now back in UK and need to get new ink cartridges. On the HP UK site I get the HP 350XL cartridge as recommended for the C4580. BUT on loading it the printer says Incompatible Print Cartridge(s). The old one was an HP74. I've tried the "clean the contacts crap" too. You can't buy HP74 in the UK and the US site won't ship to the UK. If its the case I can't use a UK HP cartridge that's completely unacceptable, otherwise make it possible to ship the others from the US.
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jeremyw wrote:
I bought a C4580 Photosmart when I lived in the USA last year. I'm now back in UK and need to get new ink cartridges. On the HP UK site I get the HP 350XL cartridge as recommended for the C4580. BUT on loading it the printer says Incompatible Print Cartridge(s). The old one was an HP74. I've tried the "clean the contacts crap" too. You can't buy HP74 in the UK and the US site won't ship to the UK. If its the case I can't use a UK HP cartridge that's completely unacceptable, otherwise make it possible to ship the others from the US.
Just call HP Tech Support in the UK and they will change the regionalization of the printer so that it'll accept HP 350 cartridges.
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Does anyone know what is the difference between standard and value print cartridges?

I was wandering does anyone know what the difference is between the 2 I am not sure which one to get.

I do not know what printer and cartridges you are looking at, but there are typically "value" or XL cartridges that have approximately three times the ink at about twice the cost.
You can see the page yield for various printers here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Need to find compatible print cartridge

Hi!
This is very urgent.
I bought my printer- Photosmart C4280 in Europe and used the 350 and 351 print cartridges. Iam living in Israel now and i had problems to find the right cartridges as it doesnt excist here under the same numbers.
An employee in a media shop found on the israeli HP homepage the right ones and i bought the 140xl and 141xl.
After all, my printer says 'incompartible print cartridges'...
I NEED THE RIGHT NUMBERS! WHICH CARTRIDGES TO BUY IN ISRAEL FOR THE C4280???
Please help me, i have to print a lot by the end of the week!
Thanks for any advice!
Ps: I did a reset already.

Hi,
140 & 141 probably are thr right number but the printer does not know it because it is sold in Europe. Please check the following article and call HP in your area for help, they will show you how to reset thr printer:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02558798
Regards.
BH
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My 5180 wont print on board screen says print cartridges refer to documentation

my 5180 won't print,on board screen,icon and says printer cartridges-refer to printer documentation.I did no help.I believe ink levels are good.

Hi alleypoo,
I would like to help you with the ink error you are seeing on the printer screen. Please use the following documents to troubleshoot the issue. 'Ink cartridge is missing, incorrectly installed, or not intended for your device' Message Displays ....
You may also try the follow steps to override the message.
Disconnect any cables (Ethernet cable or USB cable) that connect both the printer and the computer.
Restart your computer. (Consider bookmarking this page in your Web browser so that you can easily return to it after the computer restarts.)
With the printer turned on, remove the power cord from the back of the printer.
Wait 30 seconds.
Insert the power cord back into the printer, and turn the printer on.
Clear any error messages.
Reconnect any cables that connect the printer to the computer.
If the issue persist, call HP. They may be able to offer you a discount on a newer model. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
I hope this helps.
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Sunshyn2005 - I work on behalf of HP

Error Message on the printer - Remove and check right cartridge

How to fix error message: "remove and check right cartridge" which you have done numerous times, plus cleaned cartridge nozzle. Also, I have turned off power to printer, but nothing changed. Help for HP Officejet 7210 All-in-One needed.
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Funny that multiple people have this problem appear just after 9/1 on multiple printers/all-in-ones. I wonder how many people have this problem and don't report it here. Mine is on a 2710a all-in-one in excellent condition except for this cartridge problem.
My contacts are not suddenly damaged and it is a relatively new well within the expiration date genuine HP cartridge that we have had for more than a few months. It has not been out of the printer nor has the printer been moved. It sits in a clean room with very little temperature variation from 72 degrees. All printers should be so lucky.
This is not the first time nor the first printer I've had cartridge problems with HP printers. This is my third one and I'm done with HP printers. I love all other aspects of the printer but this one is infuriating enough to sour me for good.

HP C309g Photosmart Premium Printer - bought new printer cartridges and not printing correctly

I just replaced all 5 of the printer cartridges for the first time today. When I look at the ink levels they are all showing full but when I print it is showing the following:
Photo Black: Shows a Magenta color
Magenta: Shows Magenta
Cyan: Blank
Yellow: Blank
Black: shows black.
I tried taking out and putting in again. Also tried the clean cartridges function. Still not working correctly. Printing only black and magenta.
Please help.

I am having the same problem. The first time it happened, I just unplugged the printer and waited a few seconds and then replugged. It rebooted and work fine for a while. Now it will not scan and the reboot does not work. i have seen other posts about this same problem.

1600 all-in-one series printer error message to remove and check color cartridge will not go away

Error message, remove and check color cartridge will not go away even after replacing cartridge (same refilled). Any help would be appreciated.

I had the very same problem with my HP Officejet 7410 so cleaned the ink cartridge and carriage contacts per the directions listed on this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&cc=us&dlc=en&la...
After my first attempt at cleaning these contacts, i reinserted the cartridge and tried printing again but I got the same error message. Next I removed both cartridges (color & black) from their slots and after pointing a flashlight at the carriage I discovered the bottom of the carriage was covered with ink, so....using over a dozen cotton swabs I cleaned the bottom of the carriage as best i could. Also, thinking that perhaps the ink cartridge was not manufactured exactly to its proper size and shape, when i inserted the cartridges back into their slots I slightly pressed them in to be sure the contacts would touch.
I was happy to see that now the error message is gone and my printer is printing again....well, at least for now.

My 4215 all in one HP printer error message suddenly reads "remove and check right cartridge" .

My all in one 4215 printer suddenly is flashing an error message in the screen saying "remove and check right cartridge"...For what I am checking it is unclear. I have removed and reinstalled the cartridge and it looks OK to me...It is not empty, and the last thing it printed was fine...Help!
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I'm betting that the contacts inside the printer or on the ink cartridge are dirty. This happens over time. The document below will walk you through cleaning the contacts. Let me know what happens.
http://goo.gl/9oXc9
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Re: the printer says remove and check color cartridge.

How do I fix this problem ... the printer says remove and check color cartridge. I have done this many times. No change it still says the same thing.

Please read this post then provide some details. What printer model? What operating system? Is the cartridge an HP or a third party?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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The printer says remove and check color cartridge.

I have a HP Photosmart C4180 printer. I just put brand new ink cartridges in it today and it still says "Remove and check color cartridge."
Now what?

The troubleshooting steps in the document here may resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

G85 printer says "remove and check color cartridge"'

My G 85 all in one inkjet printer was working fine until it suddenly displayed "remove and check color cartridge". Now it won't print. I removed both the color and B/W cartridges and cleaned contacts on printer and on cartridges. After re-insertion same message. Removed color cartridge and installed a new color cartridge. Same message is displayed. Any help would be greatly appreciated.
Phil

Hi saratogaphil,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issues with an error on printer to Remove and check Cartridges. I have a few different document for you to try. Please click on the following links for Print Cartridge Errors.
You can also attempt to clean the product with the use of the following link on Cleaning the All-in-One as well as Maintenance and Cleaning.
Once last step you can try is Resetting the Printer.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
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Installed a new black ink printer cartridge in hp office jet 6500 e709n and it is not printing out

installed a new black ink printer cartridge in hp office jet 6500 e709n and it is not printing out anything with Black ink. I ran all the diagnostic tests including cleaning the cartridges, cartridge alignment, shut off the printer unplugged it, restarted, shut down computer retarted. All the other colors work except for the black cartridge. I checked the vent on cartridge and it is they way it should be. How can I print with Black Ink? very upset!!!! Have got to get something printed ASAP

I've got the same with a new black ink cartridge. The display keeps alerting that you have to renew the ink. Tha's oke but the printer does not print black/White.
Do i have to replace the collor ink also at the same time?
Does it mean that if you replace black and not the color that it's NOT possible to print b/w?

When print selected, printer "prints" only blank sheets of paper. Cartridges ok and test print ok

Printer suddenly produces only blank sheets of paper when print job is set via desktop. HP Solution Center indicates ink levels ok. Printed a diagnostic page ok.

I have done all the diagnostics, alignment and cleaning, but it still will not print a test page. The page printed during alignment uses mostly blue colors. I tried printing an email and it printed every line or item that was blue on the original. All rest was blank. I have downloaded all recent fixes and drivers for Solution Center and printer.

Black goo inside printer under black cartridge. using HP 74XL cartridge and 75XL color cartridge.

Black goo under black cartridge. printer says Print cartridge missing or not detected Have fiddled with cartridges to make it print sometimes, now mostly won't print.

It is normal for there to be ink in the service station area where the printheads are parked when not printing. It is not necessary or desirable to clean this area.
Please read this post then provide some details. What printer model? What operating system?
Cleaning the cartridge contacts as shown in the document here may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

US and UK Printer Cartridges

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