US iPad in the UK; return/exchange?

My mum just placed an order in the US Apple Online Store for an iPad 2 as a birthday gift for me; she plans to send it to me when it arrives. I've just read, and was disheartened by, reports that many are experiencing severe backlight bleeding with their new iPad 2s. (http://forums.macrumors.com/showthread.php?t=1114606)
Here's my question: *Do Apple Stores in the UK accept returns or, more importantly, do exchanges/repairs for Apple products purchased elsewhere?*
If my iPad 2 arrives and I find the screen has some serious bleed-through, will I be able to take it to the nearest Apple Store and have them exchange or repair it?

You should have no problems with a repair if it's a wireless or GSM model. Apple includes the caveat since not all model may be serviceable in all countries. The UK Apple Stores are unlikely to have replacement units for the Verizon CDMA model, for instance.
It would be best, though, if you can have your mom or someone else check out the iPad before she ships it to you and can address any problems before the iPad is sent to you.
Regards.

Similar Messages

  • HT201178 when using apple bluetooth keyboard with iPad, hitting the enter/return key while typing in iMessage only adds another line not 'send' the message? is there a setting to change that somewhere?

    when using apple bluetooth keyboard with iPad, hitting the enter/return key while typing in iMessage only adds another line not 'send' the message? is there a setting to change that somewhere?

    Everywhere that I've checked it is not possible to do this. I would like to even do this using the vkb. I hate having to stretch my thumb all the way up just to send a message. It's messaging, not a report or email. Seems backwards. Hopefully some day Apple can add this option.

  • I have bought an IPad in the US however need to return in the UK, am i able to receive a full refund? Note: i have removed the outer packaging.

    I have bought an IPad in the US however need to return in the UK, am i able to receive a full refund? Note: i have removed the outer packaging.

    I have no idea if you can do anything with it in the UK. All you can do is ask for help. Just be prepared for the possibility that they can do nothing for you because the device was purchased in the US.
    You may have to contact the store from which you purchased the device in the US to see if you can send it back to them in exchange for the Mini. This assumes you are within the 14 day window and they will accept it without all the expected packaging.
    Beyond that I don't think anyone here can tell you with any certainty what you can do under the given circumstances. All you can do is ask. The worst that can happen is everyone says, "No."

  • Can I return my iPad in the states if I bought it at an apple store in the UAE because I wasn't aware it didn't come with FaceTime at the time?

    Can I return my iPad in the states if I bought it at an apple store in the UAE because I wasn't aware it didn't come with FaceTime at the time?

    Your only option is to sell the iPad and buy a new one.
    Apple Reuse and Recycle Program
    http://store.apple.com/us/browse/reuse_and_recycle
    How to Sell Your Old iPad  http://tinyurl.com/85d69lk
    Other sources to sell.
    eBay Instant Sell http://instantsale.ebay.com/?search=ipad
    Sell and Recycle Used Electronics - Gazelle http://www.gazelle.com/
    For instant gratification in selling a used iPhone or iPad, Gazelle’s Gadget Trader, an iOS app, is tough to beat. In seconds it detects the device and reveals how much it is worth in good condition. Tap the Sell This Phone to Gazelle button and the deed is done.
    Sell Electronics for Cash - Next Worth  http://www.nextworth.com/
    Buy My Tronics  http://www.buymytronics.com/
    Sell Your iPad http://www.sellyourmac.com/mac-product-guides/ipad.html
    Totem http://www.hellototem.com/
     Cheers, Tom

  • I am using an iPad and iPhone and have exchange as my email. Both will only collect mails when I am in the wifi of the office, and not when I am out and about. I can't seem to get a fix for it.

    I am using an iPad and iPhone and have exchange as my email. Both will only collect mails when I am in the wifi of the office, and not when I am out and about. I can't seem to get a fix for it.

    This - https://support.mozilla.org/en-US/kb/how-make-web-links-open-firefox-default - didn't work?

  • How can I download and read a SWF file on IPad 2? The message returned is that Safari cannot download that file

    How can I download and read a SWF file on IPad 2? The message returned is that Safari cannot download that file

    SWF files are flash files, which are not supported on the iPad : http://www.apple.com/hotnews/thoughts-on-flash/
    If you want to play the file then the iSwifter or Skyfire browser apps might work (they don't work on all flash sites) but you won't be able to download it

  • I can't connect to the router in my home.  Things were working fine as usual - I attended school and connected to their WiFi network as usual.  When I returned home I could not connect to my own home router.  The Ipad seeks the network but nothing happens

    I can't connect to the router in my home.  The Ipad seeks the network but nothing happens.  I went to school and connected to their WiFi network as usual with no problems.  When I returned home I could not connect to my home router.  The Ipad seeks the router number but nothing happens.  I rebooted the Ipad a few times in the school.  The numbers identifying the router, etc. on my Ipad no longer appear there. 
    TThe Ipad guide says to connect to the WiFi use setup but I can't find the setup program in the Ipad.
    I reset the network settings to the factory defaults but this doesn't fix the problem.
    What can I do to reconnect to my home router?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT204370 I paused the movie download but did not turn off my IPad.  When I returned to restart, it has said "waiting" for over an hour.

    I paused the movie download but did not turn off my IPad.  When I returned to complete the download, the "waiting" message has been on the screen for over an hour.  How can I complete the download?

    I recommend purchasing lion on a USB drive at Apple Store. This will avoid all of the downloading hassles.
    Also, be sure you clone your hard drive first. A lot of people want to go back to Snow Leopard and if you choose to do this cloning will make the process very easy.

  • Once I view download a film from iCloud to view on my iPad, how do I return it to the cloud?

    Once I view download a film from iCloud to view on my iPad, how do I return it to the cloud?

    You don't. It is always there.
    It's not downloaded to your iPad then deleted from iCloud.

  • I have an iPad 1 and would like to buy the new iPad. Will Apple exchange my old iPad for the new one . I live in Saudi Arabia.

    I have an iPad 1 and would like to buy the new iPad. Will Apple exchange my old iPad for the new one . I live in Saudi Arabia.

    Apple does not take trade-ins. You'll have to look for a dealer that does, though you'll probably get more for the iPad 1 if you sell it yourself.
    Regards.

  • TS4036 I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant

    I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant

    Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
    ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
    I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

  • ITunes returns Error Message cannot sync apps installed on iPad because the apps installed could not be determined

    Hello,
    I have been trying to fix this problem with no success for awhile. When I try and backup and sync my iPad Air iOS 7.1.1 iTunes keeps returning the error message
    " iTunes cannot sync apps to the iPad because the apps installed on the iPad could not be determined"  iTunes is current with all updates and is running on a MacBook Pro 8,3 running OS X 10.9.3.

    Hi RayCanada,
    Welcome to the Support Communities!  I'm not sure what steps you have taken so far to troubleshoot this issue, but I have a couple of suggestions for you to try.  The first thing I would suggest is to quit all apps and sign out of the iTunes Store on your iPad, disconnect it from your Macbook Pro, and turn it off.    Then restart your Macbook Pro.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT1311?viewlocale=en_US
    Tap Settings > iTunes & App Stores.
    Tap your Apple ID.
    Tap Sign Out.
    Turn your iPad Air on, and sign into your iTunes Store account using the same Apple ID you used to purchase the apps.  Connect it to the MacBook Pro using the Apple USB cable that it came with.  Try to sync again with your iTunes library on your Macbook Pro.
    Alternatively, you can download any iTunes Store purchased content using the same Apple ID directly to your iPad.  Here's how:
    Download past purchases
    http://support.apple.com/kb/HT2519
    Not sure which Apple ID you used to make purchases?  You can review your entire purchase history using your computer:
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
    I hope this information helps ....
    - Judy

  • The same Exchange ActiveSync profile is applied to an iPhone and an iPad and the result is different?

    We have an Iphone (IOS7) and  IPad (IOS7). I apply the same profile Exchange to my two devices. The profile has been configured and applied through the Configuration Utility from Apple. After that, there is a difference. I do not have the same result about automatic Lock setting. On the Iphone, the configuration is available and I can choose the length of time before the lock of device. On the iPad, the option is grayed out and not accessible. It’s impossible to make a change on the IPAD. Why the same profile configuration Exchange does not give the same result on the Iphone and Ipad?

    It appears the iphone and ipad in IOS6 or IOS7 have separate auto lock timeout setting options. On an Ipad I have 2, 5, 10, 15 and Never. On an Iphone I have 1, 2, 3, 4, 5 and Never.
    So, when a policy is applied by Exchange. If only 3 minutes maximun to locked equipment, Apple will gray out the option when only one choice of 2 minutes is available on an iPad.

  • Returned 3rd iPad to the store for display woes.  QA with Apple?

    I bought two 64g 3g black iPads with apple on launch day. In fact I was the first one in the store. One had hair under the glass, backlight bleeding, and bad pixels. The other had bad pixels scattered and a little back light bleeding. Was going to get them switched the next day and the store said they had them and then didn't so I returned the two.
    Yesterday, I picked up two new units that were on hold and one had a few dust things under the glass but neither had pixel issues. But the two units both have really really bad backlight bleeding around 3 of the 4 edges. I have heard this is the glue drying, but my first gen. iPad 1 of the same spec is what I would define as perfect. Is there any truth that anyone has seen with the backlight bleeding going away or dissipating over the last week?
    The store is friendly about the issues, but to wait 13 hours, make multiple and unnecessary trips is very frustrating. I simply wonder what happened to quality control. Almost as if Apple decided to throw it out the window in favor of getting enough units out.
    Any thoughts or suggestions on if this bleeding will go away? I really would hate to have to return the 4th one when I intended to buy two and so far only one of four has been mediocre versus the rest being unacceptable.

    I also bought an iPad 3 64G and had to return it due to light bleeding. The second replacement again had the same issue. I returned it to the apple store but before accepting the 3rd replacement I asked to check for light bleeding and discovered it had the same issue. The apple representative opened a 4th iPad and surprise surprise! the same issue. At  this point they had ran out of stock so sent me the a different store. I was unable to check the 5th ipad at the store so took it home but again the same issue. I call apple support and a 6th iPad will be posted out to me once I return the 5th. Apple had no issued changing the devices and I can't fault the apple representatives who helped me but considering the ipad 3 is all about the screen, Apple obviously have a quality issue with the optical system and need to address it ASAP. It shouldn't be quantity rather than quality!!!!

  • Can i exchane my ipad or the mini

    can i exchange my ipad for the mini

    If you are within a certain time period, some sellers (Best Buy) will permit an exchange (return).
    However, as a general rule, the Apple Store doesn't do exchanges, but you can sell your current iPad and purchase the Mini with the proceeds.

Maybe you are looking for