US Ipod Classic Warranty in UK?

Hi there,
I have an US ipod and I am in the UK. Can I still use the warranty in the UK even though it is a US ipod?
thanks

Yes, the warranty is global.

Similar Messages

I pod classic battery dies (2n ipod classic that i've had to do this) and won't hold a charge. 1 month out of warranty. How do you get a company to make better products or have better warrantys?

Second time this has happened to an ipod classic that i bought (the last one I bought 14 months ago and it is out of apples warranty.) Battery won't hold a charge or even register when pluged into anything (wall charger, USB, mac book, etc.)
Apple is refusing to do anything except charge me $60 for a refurbished battery (let me remind you that I gave them $370 14 months ago for a brand-new (not refurbished) i pod classic.
Any ideas on how to troubleshoot this battery issue? The obvious answer is for apple to make a better product (2 ipod classics, 2 ipod classic battery die outs. the most recent purchase in a shocking 14months ago.) Better products or more realistic and forgiving warrantly policys.) I am NOT going to pay for the $60 swap out as Apple has taken enough money from this sucker (will never purchase another shoddy apple product again.)
Fool me once, shame on you. Fool me twice? Shame on me for giving my $ to apple. THEY ARE A FAD COMPANY WHOSE PRODUCTS ARE PART OF A CULTURAL FAD---nothing real is in there (well SOMETHING was real and working for 14months.)

I feel your angst, especially, knowing that Apple has become the most profitable company in the world, by selling us products that breaks down when the warranty run out, and crap service staff, who doesn't know anything about the iPod Classic, except offer to sell us refurbished iPod classic.
You can get the Battery replaced at 3rd Party store for less.
BTW, (most contributors might not agree with me) if you recharged your iPod everyday, it will be dead just 2 months after the warranty expires. My logic, the iPod battery will last for about 400 recharge cycles according to Apple Specs listed below
Charge Cycles
A properly maintained iPod battery is designed to retain up to 80% of its original capacity at 400 full charge and discharge cycles
So if your lifestyle is plugin in to car Audio dock, while driving, and plug in to home stereo while home, then it is 2-3 charge cycles per day.
But then you cant do anything about it, just switch to another media player.

Yesterday I purchased a new ipod classic to replace one that had worn out. The price was $179. I wonder if I am eligible for the extended warranty for $59. Can't seem to navigate through the apple support option to get answer. Anyone know?

yesterday I purchased a new ipod classic to replace one that had worn out. The price was $179. I wonder if I am eligible for the extended warranty for $59. Can't seem to navigate through the apple support option to get answer. Anyone know?

Put in the serial number but was not offered an extended apple care plan. I guess if you purchase a new one because your old one is out of warranty you get a deal for $179 but you don't get a chance for an extended warranty. You don't get a new box or earbuds, just a brand new iPod. Good deal but since my first died under warranty, got a new one for free, second one I smashed the screen and got a new one for (I don't remember) and now the hard drive went and I paid $179 for a new one, I was hoping to get an extended warranty. But I guess not...
Thank you!

Apple refuses to repair my iPod classic under warranty

We are a total Apple family who CURRENTLY own 5 Macbook Pro's, one iPad, one desktop Mac, three iPod classics, three iPods and 6 iPhones. Not to mention all of the Apple products we have owned in the past. How much more can we support your product? We have never had a dispute with Apple over service, but the decision to refuse to repair my ipod under warranty because of damage or misuse is absolutely inaccurate. What is my recourse for disputing this decision?

First of all, you are not talking to Apple here, this is a user-to-user forum.
Warranty is there to protect you from failures in the manufacturing process. It is not there to pay for problems you cause or create, even if it was accidental.
If Apple have determined that the fault with your iPod is due to misuse, or damage, by someone who had access to the iPod after they sold it to you, and not due to a fault in the manufacturing process, I'm not sure there's anything you can do. I supose you could contact Apple again, appealing their decision, but I wouldn't hold out much hope of that resolving the issue, because these things are usually clear cut.
It's not in Apple's interests to refuse you warranty if their product was not up to their own standard, so that suggests that their diagnosis was accurate.

I purchased a ipod classic on 1/27/13. I now have gotten a red x when I turn it on. Is that covered under the one year warranty?

When I went to the applestore I was told that it was covered for only 90 days. What I read on the website says 1 year. The tech also did not seem to know much about the ipod classic. He was very rude and condescending.

Hey James1964,
Sorry to hear about your experience at the store. You can leave feedback here:
http://www.apple.com/retail/feedback/
To address the issue with the iPod, if you haven't already done them, I'd like to supply you with the recommended troubleshooting steps for when you see that red "X" icon on your iPod:
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
Apple Retail Store
iPod Service Request Online
via: iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
If you already went through those steps and are seeking service, every iPod comes with a one-year limited warranty and 90 days of complimentary telephone technical support. You can read more about it here, and follow the below link to find out how to get service:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Best,
Delgadoh

IPod Classic will not turn on, refuses to go into disk mode.

Hello Apple Community.
Last night I went out to a party, and while I was asleep, some questionable so-and-so poured alcohol on me, and this alcohol got all over my pants, and subsequently, the iPod.
I am using a 160GB White iPod Classic, and I have never had this problem with it before.
When i attempt to turn it on, I am shown the Apple logo for a moment, then a big red X with a circle telling me to come here.
I tried the steps for fixing the (X), but I can't even put it into disk mode.
The iPod makes an uncomfortable groaning noise, with some occassional clicking when I turn it on, and my younger brother in his infinite wisdom thought smacking it would be a good idea, especially since I told him that would not help in the least.
It hasn't made the noise again, but it still won't work or go into disk mode.
My question is in 2 parts;
1.) Is there any way I myself can fix my iPod? (i.e. Hair-drying it, formatting it etc.)
2.) If not, will Apple replace the hard drive inside, or the iPod itself in it for free?*
*The iPod was given to me as a gift Xmas 2011, purchased in August of 2011.
The site says it is still under warranty, but I want to know if this moron's action have voided that.
I have all the original packaging (and accessories), minus the receipt.
One last note; My care for the files on the ipod is literally zero, I have them all on my PC and don't care if they get erased, as long as I can fix this darned device.
Thanks in advance.

There is nothing, I can suggest except for what your brother did, which doesn't work.
Do bring it in to Apple Store and let them have a look, no harm in trying.
Good Luck!

IPod classic - iPod and iTunes is not recognizing music files

Here's the problem I am having:
iPod is saying there is "no music" on the iPod. Yet, when you view the settings and files it shows there to be 70GB worth of data - that is how much music I have. iTunes is also not recognizing iPod either. I also get an error stating:
"iTunes cannot read the contents of __ iPod. Go to the summary tab in iPod preferences and click RESTORE to restore this iPod to it's factory settings". It's also not reading anything from the Music database.
This is the 2nd time I've had this error in the past two months. It happened in August - I noticed it had happened as I disconnected my iPod from my computer. The first time was when I tried to eject from iTunes. It said the files were currently in use by another program (I had nothing running, what program?), so I "safely removed" as I would a USB device. The 2nd time happened similarly, though not before iTunes locked up totally and would not let me eject from there. The last time I had this problem, I also removed each file/folder manually from iPod control, to hard drive, and restored iPod, and put them back on iPod. However, this time I am not so fortunate as it gives me an error when I attempt to copy stating either the "parameter is incorrect", or "cyclic redundancy error". Some of these files that are giving me this error at some point during the process have been accessible and working fine, and other times they are not, as I successfully copied five folders worth of data without error, then after I started getting errors with the next folders, attempted to copy one of the same folders into a different directory, which THEN gave me an error. I'm not sure what's going on here, but this is proving to be quite the pain and never experienced these problems with my 60GB iPod, which I did not take nearly as good of care as I have this one - and is still working with all of my original music on it.
My question is how do I solve any of these errors, and what would be the best course of action to take? I have a 160 GB Classic iPod. Warranty expired (probably) September, and purchased from Circuit City.
*I DO NOT wish to "Restore" unless absolutely necessary as I have 18,000 songs on my iPod. Restoring this would be cumbersome, and I keep my music on my iPod as I do NOT have the hard drive space to store it with*
Please help!
-dgo

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My iPod classic won't charge or be recognized on any device!

My iPod Classic 120GB won't charge or be recognized on any device.
I have tried charging it with both docks, wall chargers and a car charger, have tried different cables and charger combinations and it simply won't charge or make any noise, although when i plug it in the screen will light-up, as if to recognize i've plugged it in but nothing more.
Also when using it on a computer it simply comes up as device not recognized and that there is an error. Again i have tried 2 different computers both with a multitutde of different cables and usb port combinations. It won't come up as a drive or in iTunes
I have tried doing the two button menu + select reset many, many times and this doesn't fix it.
I have also tried booting it into dfu mode and disk mode and in neither of these modes will it charge or be recognized on the computer. I have tried reinstalling the drivers on both pc's to no avail.
The one strange thing though that is giving me some small hope is that what I did earlier was completely discharge the device to the point when it says please connect your charger and when i connect a charger it actually says charging, please wait, and then boots into the menu but as soon as it hits the menu it stops charging and will die again within about ten-fifteen minutes (if playing music).
Any help and suggestions would be greatly appreciated, i know it's no longer under warranty and i live in New Zealand so there's very little support for these devices here!

I've solved the problem, after having an Ipod Classic do the same thing a year ago out of warrenty I bought the Nano.Now 1 yr old and this Nano is useless, not even heavy enough to be a paper weight.Taking the unit to the idiots at the Apple store did nothing...GREAT customer support there Apple! After doing some research I've found that this is an ongoing problem and apparently Apple doesn't want to fix it.The Nano is in the garbage and I will no longer buy Apple products. I purchased an MP3 player and will transfer the music I have in Itunes to MP3's and find a site that supports MP3 players to buy music from in the future....All that's left is for me to hit all the social media sites I use and explain the problem and Apple's solution...what a waste of my time AND my money!

Ipod Classic Froze and won't Restore (Error 1429)

K, heres the story:
Me and my sister, who share the same computer, both have Ipod Classics Model No. A1238 and EMC. No. 2173. I downloaded a new version of itunes a couple days ago, and when my Ipod froze, so i plugged it into the computer to get it working again. The screen on my Ipod the went to a black and white "do not disconnect" sign, which is the same one that comes up on the really old Ipods. Then itunes said it detects a "corrupt Ipod" that needs to be retored. Reluctantly, i clicked restore, because I need my Ipod to work, its my life, since im in high school:). Then it said: Ipod "Ipod" cannot be restored, unknown error (1429).
I have tried many things to fix this, but none work. My Ipod seems to be permanently frozen, and once in a while it comes up saying "IPod needs to be restored" on the Ipod screen.
Also, the exact same things happened to my sisters Ipod today too.
any help would be great, i really need it fixed.
thanks.

I was sort of relieved to read that I am not the only one with freezing issues.
I have been to the apple store twice only to be told there is nothing wrong and of course my warranty has expired !! I have the Model A1136 EMC No. 2065 80gig classic ipod. My dell computer is only 2 weeks old and works fantastic, however, when I open itunes and my ipod and it freezes, so does my pc and I have to do a task manager to get out of itunes and there are times when I can't and have to reboot my pc.
Well it has been two weeks now of me trying all that I can to fix the issue and only thing I can see so far that it freezes up when its in the analyzing the gapless sound upon adding music from my folders, etc etc. So I tried to "uncheck" everything that had to do with the sound and it worked. Oh and by the way, try setting your ipod on disk mode when you are trying to restore the ipod. It works better that way. Don't know what is going on but I am so angry with myself for being so attached to this ipod There is nothing out there that compares to my ipod and it's amazing the prices of mp3 that even come close to 80 gigs.
Good luck to all and if I find anything else to share, I certainly will Don't hesitate to email me if someone finds out or has a patch or something to get this thing going properly again bye for now ,,,,,,,,

IPod classic corrupted and won't restore on Windows

So I have an 80Gb iPod classic. While I was transferring some files something went wrong with the USB connection and iTunes immediately froze and so did my iPod. So I reconnected my iPod and now it won't let me transfer any files because it keeps getting stuck. Then I tried to restore and got an error that I was unable to restore. I disconnected my iPod and it seems like it restored because the next thing I knew everything has been wiped out. But when I connected it to my PC a message appears that the iPod is corrupted and a windows prompt appears telling me to format the disk. So here's what I've done.
-formatted the iPod in FAT32
-connected the iPod, no 'iPod corrupted' message appears.
-tried to restore, but received the same error message, won't restore
-when iPod disconnected it went through the same cycle (iPod restoring-then iPod corrupted-iPod needs to be formatted)
-went to Apple service center, they restored it using a mac and everything went smoothly, song were able to be transferred without a glitch.
-however will not work on PC needs to be restored again
can someone help to shed some light? is there something wrong with the hard disk? If yes, then why can it be restored through mac but not windows?
what can i do to solve this problem?
thanx

I was sort of relieved to read that I am not the only one with freezing issues.
I have been to the apple store twice only to be told there is nothing wrong and of course my warranty has expired !! I have the Model A1136 EMC No. 2065 80gig classic ipod. My dell computer is only 2 weeks old and works fantastic, however, when I open itunes and my ipod and it freezes, so does my pc and I have to do a task manager to get out of itunes and there are times when I can't and have to reboot my pc.
Well it has been two weeks now of me trying all that I can to fix the issue and only thing I can see so far that it freezes up when its in the analyzing the gapless sound upon adding music from my folders, etc etc. So I tried to "uncheck" everything that had to do with the sound and it worked. Oh and by the way, try setting your ipod on disk mode when you are trying to restore the ipod. It works better that way. Don't know what is going on but I am so angry with myself for being so attached to this ipod There is nothing out there that compares to my ipod and it's amazing the prices of mp3 that even come close to 80 gigs.
Good luck to all and if I find anything else to share, I certainly will Don't hesitate to email me if someone finds out or has a patch or something to get this thing going properly again bye for now ,,,,,,,,

80 GB Ipod Classic does not show up in itunes or Win Vista Machine

Hi, I recently updated my itunes software with ver.8 and since then my 80 GB Classic ipod does not show up in itunes or in my computer. Hence, I am not able to sync my itunes. When I connect my ipod it just shows "Connected - Eject before disconnecting" and just freezes there. Pls help?

Hi. When I connect my ipod to any microsoft device, sometimes my ipod doesnt connect. I cant charge it, or restore it as it behaves like a useless piece of plastic.. I get a yellow bubble 'Device not recognized or has malfunctioned'
This problem is bizarre! I cannot find anyone who actually has a solution for this problem! Apples standard answer is for me to reinstall my drivers or update itunes or windows. Done it. No solution yet.
My ipod works fine.... sometimes. Its a completely unpredictable problem. Ive googled this problem and so many ipod classic owners have asked.. solutions ive tried: the 5r's, updating drivers, It managed to connect once, but now it wont. My ipod normally works fine on my PC, XBOX, laptop and Mac.. but sometimes, unpredictably, it wont be recognized by anything apart from the mac. For a month it would not connect at all and I took it in to an Apple store where they told me it works fine. Its not my PC.. its up to date, and theres no reason why it doesnt work on my XBOX because some times it does.. last night it did, today its broken again, I suspect tomorrow it may work. This is SO frustrating!!
I have alot of experience in PC's and normally I can solve a problem by process of elimination, updating and reinstalling, but in this case.. everything seems fine. My only idea is that maybe its my Sync cable?? Which also makes no sense because it generally connects fine on the mac - and, why would a sync cable be unpredictable.. surely it either works or it doesnt. HELP PLEASE!!
Nick.
my email is: [email protected]
my serial for my 80g classic is 8K819CPKYMV and is under warranty until May 2009, i bought it in August this year.

IPod classic does not show up in iTunes or on imac desktop

I have a 80gb Classic Ipod. 2 days ago it stopped showing up in iTues or on my desktop when I connected it to the mac. On the iPod it shows "connected" and every so often the display on the ipod shows moves to indicate it is syncing but nothing happens on the mac or itunes. The only place the iPod shows is under Disk Utility.
I have used different ports and usb cables.
Help... I can't get my lovely new tunes on my iPod ....
p.s. I have an iPhone 4 and it connects and syncs with no problem.

Hi. When I connect my ipod to any microsoft device, sometimes my ipod doesnt connect. I cant charge it, or restore it as it behaves like a useless piece of plastic.. I get a yellow bubble 'Device not recognized or has malfunctioned'
This problem is bizarre! I cannot find anyone who actually has a solution for this problem! Apples standard answer is for me to reinstall my drivers or update itunes or windows. Done it. No solution yet.
My ipod works fine.... sometimes. Its a completely unpredictable problem. Ive googled this problem and so many ipod classic owners have asked.. solutions ive tried: the 5r's, updating drivers, It managed to connect once, but now it wont. My ipod normally works fine on my PC, XBOX, laptop and Mac.. but sometimes, unpredictably, it wont be recognized by anything apart from the mac. For a month it would not connect at all and I took it in to an Apple store where they told me it works fine. Its not my PC.. its up to date, and theres no reason why it doesnt work on my XBOX because some times it does.. last night it did, today its broken again, I suspect tomorrow it may work. This is SO frustrating!!
I have alot of experience in PC's and normally I can solve a problem by process of elimination, updating and reinstalling, but in this case.. everything seems fine. My only idea is that maybe its my Sync cable?? Which also makes no sense because it generally connects fine on the mac - and, why would a sync cable be unpredictable.. surely it either works or it doesnt. HELP PLEASE!!
Nick.
my email is: [email protected]
my serial for my 80g classic is 8K819CPKYMV and is under warranty until May 2009, i bought it in August this year.

"Itunes has detected an iPod that appears to be corrupted" - Ipod Classic

I recently noticed little tiny jumps or skips appearing in songs on my 80GB ipod classic, so decided to restore it. Having done this I got the following message:
"Itunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod."
Reconnecting it just brings up the same message. I have Itunes 9.0 and have noticed others here describing problems between the latest versions of Itunes and their iPods.
Is anyone else experiencing similar problems to mine, or do I just have a faulty iPod? Sadly it's out of warranty, but it is just over 2 years old so I'll be pretty disgusted if it's already broken, as I've looked after it very well.
Any advice much appreciated - thank you!

Ok, I updated Itunes to 9.03, and so far it seems to have rectified the problem i.e. I'm no longer getting ipod corrupted message, and I can transfer all my songs onto it as normal. Whether it will solve the little ticks I'm hearing in songs throughout my library on the iPod, I've yet to see.
Sorry and good luck to those having similar problem that cannot find such an easy solution.

My mac will restart & show Blue Screen when plugged ipod classic into my mac

When i plugged ipod into my mac and i put to the Disk Mode my ipod , the computer will restart & don't let me to restore my ipod !!!! Please help and give me a solution !!!
My ipod & mac info :
iPod Classic 160gb (2009)
Mac Book Pro (2011)
iTunes 11.1.3

If your computer is a 2011, you can stop the blue screen by turning off graphic card switching. Under apple, system preferences, energy, uncheck box. Temporary fix. Your logic board may need to be replaced if you are under warranty or have apple care otherwise $1000.00. May be software or firmware problem but apple has provided no info. Replacing logic board has corrected problem for some users and not others. Everything I've mentioned only applies to 2011 MBPs.

My iPod Classic (120Gb) reboots/crashes/freezes/resets every 15 minutes!

Hi and thanks for checking out my post.
About a year ago, I got an iPod classic (120 gigabyte) for my birthday. It served me well for about 7 months, until the headphone jack got busted and only played the Left channel of every song. So I got a replacement.
My new unit had been serving me for quite some time, until I updated my iPod firmware about a month ago (2.0.1)
Ever since, it has been rebooting to the apple logo screen (or the distorted black/blue/cyan/white variant) every couple of songs. after that, I have to press the menu and select for 6 seconds to get it to reboot faster (about 1 minute). Otherwise, it will take up to 3 minutes! I also have the problem with random song skipping. (doesn't happen to the same songs, it's very random)
I've had the same music loaded on to this iPod as my last one, so it shouldn't be my library causing problems.
I have read some 'solutions' telling me to uninstall iTunes 9 and reverting to iTunes 8. I have also read that by doing so, I won't be able to open my iTunes library. I don't want to lose my library just to get my iPod working again. I have read someone suggesting to defragment my iPod. I've read others saying NOT to defragment it.
My questions are:
- if a firmware update is released, will it fix my problems?
- if it doesn't fix them, will I get a refund or a replacement? (although my warranty time has passed recently)
- most importantly: how can I prevent my iPod classic 120gb from rebooting randomly?!
Also, the seed for the 'shuffle songs' seems to be the same again whenever my iPod crashes, resulting in the exact same playlist when I choose Shuffle Songs after it has rebooted. when I choose Shuffle songs again after that, it plays an identical playlist to the second one after another reboot. (If you get what I'm saying here)
It does work though when I have the shuffle songs setting on.
Another thing that might be of interest. When I first got the replacement iPod, and plugged it into my laptop, it showed lack of battery life, and it wasn't charging, so I had to charge it directly from the power supply first. (I don't see how this is relevant though)
I am also aware of the other topics about this phenomenon.
The lack of response from Apple, and lack of solutions has made me compile this post.
Thank you for your time.

I have this very same problem. However, when I watch a film or music video it plays pretty much to the end.......
I have also reset my iPod and no difference. ITunes / Apple say it is a problem and to keep resetting my iPod which is ridiculous as this takes an age to reformat every album and film and game I have for the thing.
At first I thought it was the battery but after watching a 3 hour film (The Great Escape - good film) it shows no sign of locking up at all.
I'm at a loss as the iPod is about full and is aways connected to the car.
Cheers for any help I may be able to get........

US Ipod Classic Warranty in UK?

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