US Unlimited plan to call landline and mobile is n...

I have purchased a monthly subscription to call US landlines but when I type the US numbers that I want to call, the "call button" is not enabled. I have checked the format and it is correct; (including international dialing code).
I am currently in New Zealand and want to call US regularly. I paid for my subscription using a US debit card and gave my US address. It is still active. Is my location really affects my subscription? I bought it before I moved to New Zealand. Please help me. 

I'm confused as well because the subscription plan descriptions are not clear. I was under the impression that buying a subscription (such as per month unlimited United States, for $2.99) meant that one did not pay per minute for calls. What is one getting for the subscription fee if one has to pay for calls separately?

Similar Messages

  • Calling landlines and mobiles in Australia from ov...

    Hi,
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    I look at the "Premium" service but it does not show calling back to Australia to a mobile!
    What I want to do is call landlines and mobiles in Australia from overseas and for Australian contacts to call me on a Skype number.
    I already use Skype credit and expect that in addition to the bulk of the calls back to Australia I will need to call other countries (bookings etc)What do I do?
    If Skype number with a premium subscription does not allow calls to mobiles then would I need a Skype number (subscription) AND Skype credit?
    Cheers,
    Roger

     Please contact customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Cant call landlines and mobiles.

    hello, every time I try and call a landline/mobile in my country/locally, it does not connect and comes up with "account blocked". does that mean my account is blocked? or the phone i am trying to connect to is blocked? I am able to make video skype calls to other peoples computers but unable to contact phones. please help me i am highly frustrated!

    Hi,
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    You need to contact Customer Service.
    https://support.skype.com/en/faq/FA1170/How-can-I-​contact-Skype-Customer-Service ?
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    On ne regarde pas l'avenir dans un rétroviseur !
    IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
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  • Unable to call on landline and mobile phones

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  • Unlimited World subscription calling landline says...

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    Johnsir wrote:
    Do I need to buy credit before I can use use free Unlimited Minutes subscription ? 
    Hello and welcome to the Skype Community.
    No you don't. Your account shows that you haven't made any call attempts.
    With your Unlimited World Subscription you can:
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    Call LANDLINES ONLY in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Free World Subscription Landline and Mobile

    Hello
    I have just signed up for a few month on world unlimited landline and mobile. Now i have signed up, it states i can only call landlines. Which is it, not an impressive start for someone wh wants to pay for a service.
    Matt

    MattUK wrote:
    I have just signed up for a few month on world unlimited landline and mobile. Now i have signed up, it states i can only call landlines. Which is it, not an impressive start for someone wh wants to pay for a service.
    Hello Matt and welcome to the Skype Community.
    With your Unlimited World Subscription you can:
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    Call LANDLINES ONLY in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Cabbit use skype credit to dial landline and mobile

    I have been using Skype for over 10 years, and work internationally, so it really comes in handy for me , escept when I have poor WIFI,,,, I use it on desktop and my Iphone,,,, This week my account was suspended for suspicious activity and I was forced to submit information to reactivate and change my password,,, now that I went through all that, I still cannot dial landline and mobile phones although I have 35$ credit showing on my account,,,I have not been told why the account was suspended in the frst place,,, and now I am travelling and cannot even use it ,,,, I am very dissappointed at the process and difficulty to contact anyone who can reactivate my service... Any other service that suspects suspicious activity would simply inform me by my known email,, and resent verification link to the email to initiate a reset,,, but instead,, microsoft goes through an extended automated process, while the customer is forced to sit and wait,, then doesnt even know in the end why the problem started in the first place,,, I am slowly migrating away from microsoft,, and this is just another reason why,,,,

    You should be able to change payment method to Skype Credit.
    Try this first:
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    2) Open your subscription Settings
    3) Click on Change payment method
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    If these steps don't work for you then please contact customer service for further troubleshooting: https://support.skype.com/en/faq/FA1170/How-can-I-​contact-Skype-Customer-Service
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Have paid subscription for both landline and mobil...

    Hi,
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    Regards,

    mhamed_mtl wrote:
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    You have Morocco 60 min to landlines which only covers calls to landlines and this is why your calls are not going through to mobiles.
    Your can check this from your order history: https://secure.skype.com/account/purchase/history/orders
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    https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Subscription for calling landlines and voicemail options?

    I was wondering if i got a skype number if people would be able to call me and leave me messages in the same fashion as a typical landline and answering machine, and if they can is there a limit for the ammount of voice messages i can receive? Also if they can leave messages when i am not logged into skype? I need to know because I am going to be transcribing reports for a relative and he would need to leave me multiplie messages a day and he would need to be able to leave me a voice message at any time. Thank you.

    Hello Allen,
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    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Just want landline and mobile numbers in my contacts on my 5s not emails

    I just want landline and mobile numbers in my contacts on my 5s not emails as I do not use email on my phone can't find an answer anywhere thanks

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  • Netgear calls to landlines and mobiles

    I am new to this forum and found it difficult to search. I have been a Skype user for many years and now it will not work for me. Two problems so far:
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    Vic

    First
    You say you can not acces your account on PC?
    If so raise a ticket for help.
    If no joy in 4 days contact a moderator or Staff here (Claudius will help you)

  • Free calls to US landlines and mobiles from India

    I want to know if this offer period has expired. I read in a post somewhere that this offer was open till Mar 1, 2015. However, it still seems to be active on the Skype website. Is the offer period extended? If so, till when?

    AshIndiGo wrote:
    Is the offer period extended?
    Hello and welcome to the Skype Community.
    We can confirm that this promotion has been extended.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Do you have an unlimited plan for land lines and c...

    i wish to call from my business
    only inside israel

    meshipc wrote:
    i wish to call from my business
    only inside israel
    Skype has a subscription for unlimited calling to Israeli landline phones, but not for Israeli mobile phones.  Please click on the "Subscriptions" link near the bottom of this web page, then enter Israel on the next page, to see the subscription options.
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Is there a plan to call india and europe

    hi I have a package for India but I will like to call Europe also . How do I gp about doing that ?
    Solved!
    Go to Solution.

    Choose from these options:
    Skype subscription
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Call to and from Skype

    Hi
    I am going to buy a online Skype number for US, so my friends in US, can call that local number and get in touch with me.
    My question is:
    Can I call my friends in US as well, or should I then buy another subscriptions?

    fiemof wrote:
    Hi
    I am going to buy a online Skype number for US, so my friends in US, can call that local number and get in touch with me.
    My question is:
    Can I call my friends in US as well, or should I then buy another subscriptions?
    The Online Number only allows you to receive calls from telephones at your Skype account.  You would still need to purchase Skype Credit or a monthly subscription for calling telephones in the US or anywhere else.
    Specifically for the US, making calls to telephones there using Skype Credit cost 2.3 US cents/minute, plus a connection fee.  Click on the "Pay As You Go" link for more details, including changing the pricing to currencies other than the US dollar.  If you will be calling telephones in the US often, you could purchase the Unlimited USA & Canada subscription at US$ 2.99/month - good for calling landline and mobile phones in both countries.  Please click on the "Subscriptions" link for more details on the subscriptions, including pricing in currencies other than the US dollar.
    Of course, if you can get your friends have access to Internet, encourage them to sign up for Skype.  Then the Skype-to-Skype calls are free from wherever all of you are located.  You can also have one-on-one video chats for free through Skype.  If you want to have group video chats, you may consider purchasing the Skype Premium subscription - which also includes calls to telephones in any one country (you could select the US for that country).
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

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