Usage Control Error Message

I subscribed to Usage Control last month. I have tried to access the features, but I get this error message every time:
The System is currently unable to display Usage Controls details. We apologize for this inconvience. Please check back later. Thank you.
It's frustrating when I'm paying for an added service that I can't access.

Hello,
For this issue, we need to research your account to ensure the provisioning is established correctly and verify that the correct credentials are being used to access Usage Controls.  
For immediate assistance, please call our Technical Support team, from an alternate phone, and call 1-800-922-0204, option 3. Please be in front of your computer when you call.  For more information on Usage Controls, please visit the link below:
Usage Controls
Thank you.
KellyW@VZWSupport

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