Usage meter counts while charging

This is my second iphone. My first one would not reach full charge and the usage meter never showed any statistics after a week of use.
This phone has been great with a few things wrong, one continues to be the battery meter. When charging sometimes the battery on the screen will be full, sometimes it isn't no real pattern. But the plug icon always shows up and the usage meter does reset. However I have noticed one thing.
On the times that the battery icon is not full but there is a plug icon indicating full charge, when I unplug the iphone and check the usage it will read usage and stand-by times that are often several hours but both are equal. Like this morning I got up and it read 3 hours 23 minutes on both usag and stand-by time.
Now on the few times that the battery icon actually gets full when I pick it up the usage meter reads 0 for both so it is correctly set.
Has anyone else experienced this? Or seen their usage meter start counting while the iphone is charging. It is very strange and confuses me.

Nathan, I'm afraid I don't understand your answer and hope you can clarify it.
According to the iPhone user manual (pp. 95-96), the numbers in the usage statistics mean the following:
∙ Amount of time iPhone has been unlocked and in use since the last full charge
∙ Amount of time iPhone has been in standby mode—locked but turned on—since the last full charge
If the phone becomes fully charged during the night and then just sits there in sleep mode, then the first number (unlocked and in use) should be zero. During that time, even if you argue that it's being "used" by watching for calls, it's not unlocked. This is not happening, however, for myself or the original poster. Rather, both meters appear to be showing standby time since fully charged with the wall charger.
When I then connect it to my computer in the morning and it again gets fully charged, which only takes a few minutes, the usage stats stay at 0 minutes for both numbers until I disconnect the iPhone from the computer. Even if I leave it there for an hour or more, it stays at 0/0 until I disconnect it.
Simply put, my iPhone behaves differently with respect to these usage statistics depending on whether I charge it with the wall charger or with my computer. This is a benign and easily-worked-around bug, but it is a bug nonetheless.

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    Thanx Ben_F i hope you get payed mate I have received tokens of appreciation from Telstra for my work on these forums, however that isn't why I come here and it isn't why I post (I think Jokiin and Drat would agree). jonandemi wrote:
     just cant believe how regular these problems are and telstra do nothing to fix up the usage meter. How many people get ripped off and dont know and how many people get ripped off and dont have the guts to fight/know how to get the moeny back (huge amounts).Thats subjective really..... There aren't as many posts on this issue as, for example, the SG2 threads. As for not knowing, I would assume that customers would think about contacting Telstra via Phone, Email, LiveChat or via  a Telstra Store (Last Resort). Customers should feel free to able to contact suppliers and ask questions about their account. jonandemi wrote:
    I know of 3 people personally who have payed over $800 each and left telstra for good because they just didnt want the stress of dealing with it or didnt know how to deal with it. They just payed it.I've had the issue happen to me once (wasn't aware of my limit). When I spoke with LiveChat it was refunded, and it took me half an hour. Pretty good for about $400 of charges. jonandemi wrote:
    Its wrong, a usage meter should be up to date to the hour at least.If you knew how usage was metered and counted, you understand why it takes 24 hours usually. B.

  • Faults on BT's online usage meter page

    Assuming that it is July 1st today, surely my online usage meter at bt.com should have reset to zero. It still shows 30GB used out of 40GB (Option 2) as if it were still June.
    What's more, clicking the Help with BB Usage links merely replicates the same page.
    Something is not right. Woe betide BT if I get charged for exceeding my limit.

    Mine's been reset in the last few hours between about 0200 hrs and 0830 hrs on the 2 July, with a new date on the left - 1 July 23:59. The previous datestamp on the "incorrect" meter page was 30 June 23:59.
    But here's a strange thing: this morning at about 01:30 my Home Hub page was registering a reboot 3 days 12 hrs ago, and an incredibly wild usage figure of 45GB download, 7 hrs later it reads 2 days 22 hrs with the same d/l record

  • Usage meter change?

    Can anyone help me with this? My usage about a half hour ago showed 3 hours, 33 minutes. I just checked it again, just kind of randomly, and it shows the usage at 1 hour 45 minutes! I restarted the phone, but it didn't change and am charging it now.
    Has this happened to anyone else?
    I posted this once already but it was deleted because it supposedly wasn't technical -- can't figure out how this isn't technical. I am trying to figure out if this is a bug or if it's something others have experienced. Please answer fast in case they delete it again. So much for a "discussion board" huh?

    I've been monitoring my data usage and I haven't came across any errors, but the usage meter for time usage since last full charge can be wrong because mine has reset just from a quick charge but this has only happened once or twice.

  • Usage Meter Question

    Ok, so I took the plunge on Tuesday and after a whole night of use I needed to recharge the battery on Wednesday morning. I was reading that the usage meter will turn on after the first complete charge cycle, so I was anxious to see this feature.
    Charging went fine, and after it completed the phone did display usage and stand by time for a number of hours, until at some point late last night it suddenly went blank.
    I haven't tried a new full charge since I haven't run the battery down that much at this point.
    That being said I am wondering if anyone else has had this issue?? I searched the forums and saw some posts regarding the usage meter, but nothing like this.
    The only thing that I did yesterday was turn the power off and back on, but I asked a friend to check this and the usage meter on the test phone kept clocking away.
    Thoughts???

    Hey djextort,
    I actually posted a message like this but got no replies because no one had the same problem, but i guess there are a few people out there, I actually had the same problem when it randomly just started showing a few dashes, and after that I started having more problems. I got it to work by resetting it through iTunes and also by doing the whole reset through the phone, but days later the same problem occured, and i could never tell, eventually i started having battery problems and all that.
    I actually just took it into the Apple store for the second time today, because the first time i took it in they did a instore reset, but what happened was that it showed i had 8 hours of usage time, with a full battery, right when i took it off the charger when i had fully charged it...
    ...the guys at the at Apple store ran some tests and found that it was a problem from the manufacturers, so they did the simple three day shipping of a new one, and I don't know if you're okay with that, but it worked out pretty well for me because they're sending me a whole new phone, thats my suggestion for you because it sounds like we had the same problem, and mine just progressively got worse.

  • Usage Meter doesn't work

    I have used my Iphone for one week now. It works great with one exception. The usage meter in the settings menu has never worked. I always get a full charge, but the meter never resets. Any ideas?

    Have you tried resetting your phone? Hold down the sleep and home buttons for 10 seconds until the Apple logo shows up on the iPhone screen. Retry the charge and see if the usage meter resets.

  • Usage meter stuck?

    Hi all,
    Any one else have stuck usage meter? Mine has not been updated since the 18th.  Makes it a little hard to track my usage without it.
    Just wondering if it just me as I have not seen any posts about it being stuck yet.
    Thanks.

    I tried both Firefox and Internet explorer, cleared the cache from both first too and it still seems stuck.
    Possibly being updated or in a state of maintenance but would be nice for a note on the web page telling us so. BT are quick to say that the usage meter is the law when it comes to charging for over use but not so fast when there is an error to let us know its being worked on.

  • Proof usage meter is faulty

    For many years I have had no problem with the reported amount of download/upload data reported by the usage meter.  It has seemed quite accurate and in line with my own system logs.
    I have a cable modem directly connected to a Linux system.  There is no router in between.  The cable modem is running in bridged mode, which disables the wireless capabilities of the modem.
    On 28-Jul-12, I disabled the network interface on that computer, as I'm making system changes and didn't really require network access on that particular computer during that time.  By disabled, I mean I shut down the network interface on the Linux system.  The DHCP client is not running and I have no IP address lease. Usage meter screenshot:
    http://s8.postimage.org/6e6elfzat/bpusage1.jpg
    As expected, usage on the next day shows 0MB down, 0MB up.  However the  day after  (30-Jul-12) shows 168GB downloaded.  For 3 straight days, it has reported exactly 2516MB uploaded.  On 02-Aug-12, it reported exactly twice the previous days usage, 5031MB.  On each of those days 0MB was reported as download.  A typical TCP/IP connection would have at least some data sent in both directions.  This is hardly what I would describe as a normal usage pattern,
    I called Bigpond on 03-Aug-12, but failed to convince anyone that there is a problem in their metering system.  They are trying to suggest someone may be using my wireless connection (I don't have wireless), or that a computer is running Napster/Kazza (I don't have a Windows computer), or a virus has infected my system. Early on 05-Aug-12, I physically switched off the cable modem.   Since that time, the usage meter has recorded another 168GB downloaded.   It is impossible to download anywhere near that amount considering that
     - a) I have been capped for the last 5 days - b) I have no IP address for the last 8 days - c) The cable modem is switched off This is proof that Bigpond's usage meter is faulty, but Bigpond continually refuses to address my concerns at all.  I get the standard scripted response and they refuse to have a systems/network person look at how this usage report is generated.  I don't want a new modem, or someone to check my line dammit, this is a problem with Bigpond's metering system, not a problem at my end. Bigpond refuses to tell me what IP addresses I have had this usage countered towards.  If they did check, they would find I have had no IP address.  Without an IP address, I couldn't have generated any traffic, or even had unsolicited traffic sent  to me (DDoS etc). Notice in the image that exactly the same amount of data has been recorded as being downloaded on 30-Jul-12 and 05-Aug-12.  What a coincidence.  Also, 03-Aug-12 usage meter previously showed data as loaded (2516MB) but mysteriously disappeared after a call to Bigpond. 

    It should be noted that 6.5 of the General Terms for Consumer Customers - Part of Telstra's "Our Customer Terms" says: We are required by various industry codes to ensure that our bills are accurate and verifiable and we are committed to complying with these requirements. Our records are sufficient proof that a charge is payable unless they are shown to be incorrect.  
    It should also be noted that Part 4.6 of Part A – General Terms for BigPond services, part of the Bigpond Service Section of Our Customer Terms says:  We may not be able to provide detailed information about your usage (or any of your group members' usage) of the service (for example, information about what sites were visited and when).  
    Unless you can conclusivley prove that there is no fault, Telstra is not obliged to investigate a fault. B.

  • BT Usage Meter Reading Does not Match Home Hub3 Tr...

    Why am I unable to match my Home Hub3 Traffic Statistics with BT's Usage Meter?
    Currently BT Usage Meter claims I have used 4.93 G bytes over the last 11 days whilst the HUB3 states that only 4.10 G bytes of traffic has been uploaded & downloaded in the same period>
    Robin J Allison CEng, FBCS, CITP, MIEEE, ITU, CITT

    I think the only way they would be close to matching is if HH3 was reset by yourself at the midnight start of the charging period. Even then this is not infallible as the figures would not match, if the hub reset for another reason during the check period. 
    Its also worth noting that HH3 (mine and others I have readabout) reset the data when 5Gb download occurs. I am not sure if the same applies to uploads.
    Steve

  • Usage time counter wrong

    Hi there,
    after a unsuccessful iOS 8 installation I made a downgrade for iOS 7.1.2 until Apple was supporting that.
    A few days later I started to notice a usage time incredible big, like 15h.
    looking deeper, I saw that the usage time was getting bigger with the iPad was in standby. I got an increase of 1h30h in usage time each 4h of standby.
    I already did the obvious reset (holding sleep and home button) and I did a reset content and settings on the iPad. Only the last step produced some results but did solve the problem by 100%. I mean, it stills counting while iPad is sleeping.
    MY last and probably most effective step was make a restore from iTunes but it will update my iOS which I dont wanna do util Apple fixes all Wifi issues.
    Is there something to do about it ? It's a little annoying because the counter always worked ok. On the other hand, I didn't notice any decrease of battery life.

    No, everyone can make downgrade a few days after a new release. You just must have an backup of the old IPSW file. The hole process occur through iTunes without any tweaks.
    By the way, I found the responsible for eating my "usage time" while my iPad was sleeping: Skype!
    I realised that Skype was trying to connect even without an internet connection active. When I selected "Offline" before quitting Skype, I got no extra usage time while sleep.
    If you just quit from Skype it stills trying to connect even without internet connection.

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