Usage tracking is severely flawed, $135 of surprise overage!

Question

Wow, just wow. Apparently, the usage tracking for Verizon is so severely delayed that it's impossible to know how much data you've actually used until the billing cycle ends, which can lead to HUGE amounts of surprise overage! And then Verizon holds you responsible for their flawed system after telling you to use it!
I'd seen other people post stories of surprise bill charges, so for a while now I've been taking screenshots of our data alerts and My Verizon usage meter just in case. And now, this happened: We ended the billing cycle with somewhere around 19.4 GB out of our 20 used (the number varied slightly between the iPhone and laptop, I've noticed the iPhone tends to update slightly faster), with the intent of getting as much out of it as possible but still leaving cushion as, after all, that number is an "estimate". But when the bill came, not only did it say we had passed our 20 GB limit (as said, My Verizon and the #DATA text messages had said at the end of the day that we still had somewhere around 0.6 GB to spare, which I thought would be more than enough cushion) but we had 8.5 GB of OVERAGE!
So I opened a chat with a Verizon rep, and we talked about it. At first we thought it was due to a store not backdating a plan change properly, but then we found that... Well, apparently Verizon is absolutely terrible at keeping track of how much data you've used until it's tallied up after the end of the cycle, to the point where relying on it can completely screw you over like this and it's better to manually keep track of each device, and then crunch the numbers yourself. We've been with Verizon for a decade and never seen anything like this... Here's the chat transcript:
(Chat transcript removed as required by Terms of Service)
So, now we're going to call financial services and see if anything can be worked out. If it can, and we decide to stay with Verizon, we'll be keeping track of data usage from each individual device and adding it up, which is a hassle, but at least it should work. What's the point of Verizon providing these data tracking tools if they give you false information? Worse, why did they tell us to use them to keep track of our usage, while knowing very well that they don't work?! Do they just want to scam us into giving them more money for tons of data they hide from us until it's too late? Whatever the case, this is terrible.
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Answer 1

It's not false information, it takes a couple of days for the information to be received from other carriers' towers, it is the same as minutes and texts, maybe you should get over it and get a life and stop compaining about your data usage, did  you have this problem 10 years ago, no get over it.