Usb 1.0 won't work - need help urgently

Happy holidays and hope Santa is working overtime
Got iPod nano for my son and mrs. and can't get them to work properly. Long time mac users, G3 iBook at home (mac 10.3.9), g4 iMac at office but neither have usb 2.0 as older machinese.
For some reason, even after downloading 7.5 iTunes, when we connect new nano with usb connector supplied in box, only get that apple icon popping up; can't connect for some reason, can't see nano on desktop.
Tried it with old Sony Vaio, running WinXP but a gain older model, no usb 2 and only usb 1 ports. Can't read there either.
Funny, when I plug with my old 3rd gen iPod charger, using firewire with common plug, it's charging fine.
Can someone explain if it's the usb port that's a problem? Mrs. leaving to visit mother for few weeks early tomorrow morning and I have appointment with genius bar at 10 am - but too late to help her.

Yep, on my iBook, got message finally that needed 10.4.8.
Re-tried with WinXp (not sure if SP2) and got it connected, trying to rip some CD to sync and completed about 5 cd. After ejecting nano, couldn't get it to 'turn-on' which is weird - so i'm leaving it connected to pc to charge (instructions say 3 hrs).
My suspicion is this is a lemon.
Btw, can i charge this generation nano with the 'traditional' firewire charger that came with my old iPod (3rd gen)? If we do get it to work, my wife won't have pc to charge with when traveling and I'd like to give her my charger to take along?
Thanks,

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