USB 3.0 Controller compatibility problem Kinect v2

I installed Kinect for windows and just run Kinect v2 Configuration Verifier.
And I get some Issue:
-USB Controller
says that: "Result: Supported USB 3.0 port detected with unknown bandwidth. Kinect may or may not be compatible with your hardware."
-Verify Kinect Depth and Color Streams
says that: "Detects depth and color stream latency ---- Result: Waiting for frames from Kinect"
The last problem i think that is a
consequence of the first problem (usb control), but i am not sure.
If I use kinect studio, I have a grey monitor live, and i don't see nothing, I can't register anything.
I have install and update all driver.
This is my pc configuration:
Motherboard: Asrock Z87E-ITX CPU: Intel i5 4440 3.1Ghz RAM: 8Gb DDR3
VideoCard: msi amd radeon R7 250
Thank you in advance for your advice and opinion on a possible solution of my problem! :)
With this usb problem i can't work.
Need Help

Hi
I’m hoping that someone here could answer my question. I’ve pretty much got the same problem. My Kinect Configuration Verifier is
X on for the USB Controller.
I understand the native ASMedia® USB 3.0 controller isn't supported and am using the same 'Transcend
PDU3 USB 3.0 card', which worked for GiroMa
(posted above).
This card is seated in a PCIe 2.0 x16 and SATA powered.
My Kinect for Windows v2 is connected to this card, which is listed as ‘Renesas Electronics USB
3.0 Root Hub’
The Chip set for my motherboard is Intel® Z68, where I'm running an i7. I’ve updated the BIOS
and running Win 8.1
GiroMa
seemed to be able to get USB detection using the same
‘Transcend PDU3 USB 3.0 hub’
as I have.
I don’t however have
PCIx Gen 2.0 enabling in the BIOS choices though. I only have the 1 PCIe 2.0 x16 slot, so I hope it should default to this?
I’ve been reading these postings for the same issue last 5 days trying to understand if its my
motherboard as I've been doing everything that has been suggested ... or is their something else? Connecting a Kinect v2 to Windows 8.1 appears to be a black art.
Thanks for any help here you can offer.

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