USB 3.0 DOCK Another problem

Background info- X1 Carbon (non touch) I7 Windows 8
The dock works for the (usb wired) keyboard and mouse. Monitor output was not. Monitor works when plugged directly into the X1 via the mini display port.
I downloaded the newest software update directly from Display link and installed hoping to finally make the 3.0 work as advertised. I am not running 2 monitors.
Installed the update and the Monitor started working but my home wireless network for some reason went to limited access and then asked me to re-enter the security key. I did so, and it still did not work. I am 100% sure the code was entered correctly.
Got out the old thinkpad and it connected normally. Did about an hour of trouble shooting and could not get the wireless to work on the X1. I also have mobile broadband on the X1 and it worked but was slower than normal after the update.
I restored my X1 to the time just previous to installing the updated display link software and everything is working normally again. Downloading and installing the update is the only change I made to the system today.
I have no idea why this update would effect the wireless but I am beyond frustrated. Anyone have any clues?
I need a 3.0 Hub that works. It needs to have a video output and a couple of USB ports. Anyone know of another brand or model that is an option?
I hate wasting time and money on this kind of stuff.
Cris

have you tried the dock on another machine?
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

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ThinkPad USB 3.0 dock network port has problems with our Cisco 6509 switch

We purchased a ThinkPad USB 3.0 dock for and X1 carbon and the main issue we are having is the network port does not seem to work with our Cisco 6509 switch. I tried updating the firmware on the dock but it still hasn't fixed the issue. I was wondering if anyone else had run into this problem with any other networks out there.

I'm seeing the same issue with a ThinkPad W520. When I connect my ethernet cable directly to the laptop, my internet speeds are on par with my service provider of 18 Mbps. When I move that cable to the dock, I will only see 1.5 Mbps. I have two displays attached to the dock and I'm running Windows 7. I've updated the dock firmware and have installed the latest system drivers. Is there anything else to try?

ThinkPad USB 3.0 Dock - Prevents ThinkPad Twist (S230) from booting (Windows 8.1 Pro 64 bit)

Hi, I upgraded to Win 8.1 tonight and found the ThinkPad Twist wouldn't boot at all when the USB 3 dock was plugged in. When it tried to reboot I just get a permanent blank screen. When I power down and do a cold boot, I get the ThinkPad welcome screen but no boot options line prompt below it and it gets stuck on the ThinkPad logo. The only way I can get it to boot is to unplug the ThinkPad USB 3.0 Dock USB cable from the machine then dreboot from cold again. It's a bit annoying and definitely didn't behave like this under Win 8.0 RTM just a few hours ago.
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TIA...
Paul
p.s. my ThinkPad USB 3.0 Dock is Model DU99019, ASM PN OA34193
Solved!
Go to Solution.

Thanks for the help. None of that fixed the problem, so I've run the tool and sent the results to DisplayLink support as you asked, with a link back to this thread. For your reference I have a Lenovo Service Request Number: 8001961163 on this problem. ( I mention this so we don't duplicate efforts).
Here's part of what I said to DisplayLink Support:
"I have all the latest drivers and updated the UEFI from Lenovo a couple of weeks ago. I restored a Windows 8.0 clone to see if the problem was present at that level, but I had the same problem, so I put Win 8.1 back. It used to work fine up until a week ago when I updated to Win 8.1, but as I said, I regressed to a Win 8.0 image and it persists there now, too.
The problem is when I restart Windows with the Dock connected, it’ll shut down normally then not reboot – it gets stuck on the Lenovo screen that asks to press Enter for the UEFI config. Same happens if I cold-boot it from power-off. Unplugging the USB3 cable and cold booting is the only way to get the PC going again.
Files attached show screen shots of my troubleshooting progress. There was originally a “Mirage Driver” that the compatibility reporter was complaining about, so I removed that but still had the same problem after rebooting.
Personally, I think it’s a hardware or UEFI problem, as the problem happens before anything of Windows gets loaded at boot time."
Best regards,
Paul

Recommendations for external monitor in combination with USB 3.0 dock and X1 carbon touch

Dear Community,
I'm waiting for my X1 carbon touch and USB 3.0 dock and keyboard/mouse to arrive any time soon. However, I'd be glad to get some help/recommendations on external monitor choice.
For instance, the new HP envy 27" caught my eye, since it includes speakers, but it comes with HDMI and Displayport connections only. As far as I understood, video connection itselft shouldn't be a problem using a DVI to HDMI adaptor, but how about the resolution of the X1 vs. a HD+ monitor, and how do I use the audio on this monitor (don't want to use the microphone jack in front of the dock, as it should look as minimalistic as possible)?
Is there a solution? via usb 3.0? or should I better consider another monitor? Anyways, DVI or HDMI, I don't want to connect a separate audio system to the dock. Any recommendations, or is it one of those gadgets that has not been thought through well enough and you need to wait for the next generation to be developed?
Many thanks for your help,
Cheers, jcd

Since you don't want to use the jack on the dock, you could usethemini-DisplayPortontheX1cTouchasyourvideooutputoption because the version of DP on the X1c Touch includes the ability for audio to streamed over the DP connection in addition to video. This would require a compatible DP monitor.
You'll also want the monitor to support audio over the DP connection. The X1c Touch's graphics supports the output of an audio stream over DP and the machine should be be capable of this. This gives you two cables connecting to the X1c Touch -- the DP cable for audio and video and the USB 3.0 cable connecting to the dock. The dock would be attached to keyboard, mouse, USB accessories, and Ethernet (if necessary).
As far as what to look for in a monitor, my general recommendation is Dell Ultrasharp. They tend to be a good deal for an IPS monitor with at least an sRGB gamut and a solid warranty. I've never bothered to attempt to stream audio over DP because I have separate speakers for audio. In the same way that my last 3 laptops have been ThinkPads, my last three monitors have been Dell Ultrasharps. The graphics in the X1c Touch should be fine running a 1920x1080, so I wouldn't worry about resolution. It can be a little jarring to use monitors side-by-side when they have different pixel densities, so you'll likely end up treating them as separate display surfaces. I often have e-mail and Pandora open on my T420's screen while I'm doing the bulk of my work on my main monitors. If you think you'll be touching the screen a good bit, then you might want to look into buying a touch capable monitor. Otherwise your brain can become easily confused because it'll begin to think that all computer screens are touch-capable and you'll reach out and try to touch your desktop monitor without thinking.
When asking for help, post your question in the forum. Remember to include your system type, model number and OS. Do not post your serial number.
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My TPs: Twist 2HU: i5-3317U Win 8 Pro, 4GB RAM 250GB Samsung 840 | T420 4177CTO: i5-2520M, HD+, Win 7 Pro x64, 8GB RAM, Optimus, 160GB Intel 320 SSD, Intel 6300 WiFi, BT 3.0 | T400 2764CTO: P8700, WXGA, Win 7 Ult x64, AMD 3470, 8GB RAM, 64GB Samsung SSD, BT, Intel 5300 WiFi | A20m 14.1" PIII 500 (retired). Monitors: 2x Dell U2211h IPS 100% sRGB calibrated w/ Spyder3.

Lenovo S531 va USB 3.0 Docking. No secondary monitor?

Hi. I have been having the strangest of problems with my Lenovo S531 and usb 3.0 docking. I recently first-time installed windows 7 and updated the the machine completely. I then installed the USB 3.0 docking, and everything worked great just a few days ago. When I started to use the computer again yesterday, my secondary monitor did not come on at all. At first I thought it was just a windows bug, so I restarted the machine, but when it came back on the problem still occurred. Then I tried switching to another monitor of the same type...and nothing. This was starting to get really strange, so I tried to reinstall and update to the latest docking drivers, but still nothing! At this point I started to get desperate so I tried multiple ways to install the drivers towards the docking, and nothing. I even tried to use a new and unopened docking (identical to the one I was using) and the same problem still occurred! *taking a deep breath* I have no idea what is going on, and for some reason all my devices in the device manager is gone to. Is there anyone who have experienced a similar problem that can help me?
P.s I have tried to identify the monitor through the screen resolution tab, but it seems like the monitor is not even plugged in. (have also tried to just plug the monitor directly in my computer without the docking, and that works just fine)

The adapter should work for any machine with USB 3.0.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

X1 Carbon / ThinkPad USB 3.0 Dock: Issues with connecting with more than one Dock

Hello fellow users / Lenovo,
In our office we have several X1 Carbons and several ThinkPad USB 3.0 Docks (0A33970) located all over the office. We typically bring our X1 Carbons around and use each other's Dock during the course of work.
However, we recently face a problem with the Ethernet interface not working with other Docks, other than the Dock that the driver was installed with.
Using other Docks, the Ethernet interface comes up as a generic Ethernet device with a yellow warning triangle inside Control Panel.
Using the Dock that the driver was installed with, the Ethernet device works as normal.
It should be pretty easy to replicate this behaviour, just get an X1 Carbon (fresh, Windows 8.1) and connect a USB 3.0 Dock to it, and install appropriate drivers.Verify that the Ethernet port works correctly.
Next, disconnect the Dock and connect another Dock to the X1 Carbon. Observe that the Ethernet interface does not work, and see the yellow warning triangle icon under Control Panel.
Uninstalling and Reinstalling the drivers with the new Dock doesn't work either. Only the Dock that the driver was originally installed with will work.

Would love an official response to this.

Thinkpad X1 Mouse Issues with USB 3.0 Dock and WIndows 8.1

I have a new X1 (3444-CUU) that I recently upgraded to Windows 8.1. When I connected to the Thinkpad USB 3.0 Dock, there was an automatic updated of the firmware on the docking station.
Everything seems to be working except issues with my Keyboard and Mouse.Periodically, the mouse will disappear of the keyboard will simply stop working. Most recently, it was as if the delete key was stuck causing it to delete all my email (actually a feature I liked but unfortunately, can't allow).
Is there a known issue with wireless keyboard?

I have a possibly similar issue that seems to be related to the keyboard dock. In my case this is with logitec unified receiver, but what I found may help you narrow the issue's root cause.
I found that after a reboot, the dock's USB ports (bothh SS or USB 3.0) will not recognize logitech's unified receiver. Even though it is Windows reporting it, it seems to be related to the hardware. What I do to have minimally invasive 'functioning' system is to undock the Helix (use as tablet). This makes the genuine USB 2.0 port of the tablet accessible. I then plug the receiver into that port and wait until the mouse is recognized. Then remove the receiver, re-dock the tablet on the keyboard dock and plug the receiver into the dock's usb 3.0 port. Then everything works.
That seems to somehow circumvent part of the refreshing of the USB connected devices and allows them to work correctly.
I wonder if that addresses your issue. Of course I am opening another thread and ticket with that issue (will post a link after that)

ThinkPad USB 3.0 Dock - Firmware update doesn't work

Hello,
My company has bought over 200 ThinkPad USB 3.0 Docks to use with HP Folios to connect dual and single monitors. Some users have experience multiple issues with this product and I am trying to determine how to resolve these issues. I first want to update the firmware that is located here: http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM014961
ThinkPad USB 3.0 Dock - Firmware Update - Lenovo Docking FW Update Tool V1.0
I have the USB 3.0 dock connected to the 3.0 USB port on the Folio. The unit I am testing seems to be working fine as I have dual monitors up, external keyboard and mouse are working.
I ran the .exe, a command window comes up, and it attempted to look for the device. The text is as shown:
1. Initialzation<> Success
Start Search HUB
!!!No device found!
Press any key to continue . . .
This has been tried on several devices and it simply does not work. Does anybody have any suggestions? I have contacted support which was a complete waste of time because they have no idea what I am talking about.

I'm going to return my dock if possible. My main problem is that I cannot view Vmware virtual machine which is required for work. 2nd I can't view photos on my dual screens, it just hangs saying "Loading...", but I can view them on my W520 LCD Display. 3rd, I can't view a downloaded video, as in an .mp4. I disabled the hardware acceleration in Firefox, so I can see streaming video.
I have a Thinkpad W520 and an X1 Carbon and both exhibit the same problems with the dock.
I tried upgrading the DisplayLink Drivers to the 7.x version and that created a slew of problems. The Dock firmware driver link in the OP doesn't work either. As mentioned it couldn't find the device. Uninstalling the drivers and reinstalling the stock one cause lots of problems with my W520. The dock would try to connect but it kept connecting and disconnecting and the cycle would continue infinitly. It wasn't until I did a system restore that I could get it working again to where I can use the dock again.
I am extremely dissapointed with this dock.

X1C / Windows 8 and USB 3.0 Dock (0A33970)

I just received my USB 3.0 dock for use with my X1C running Windows 8 x64.
The drivers that are supplied with the dock do not work properly with Windows 8.
DisplayLink has update drivers however that fix the problem and the dock works great
http://www.displaylink.com/support/downloads.php
I installed the drivers that came on the disk and then installed the drivers in the link above over top of them.
Hopefully this helps others who might be in the same boat
Josh

That's good to know. Are you driving two external LCD panels with the dock?
If so, what make, model and native resolution do the panels have?

X220 and ThinkPad USB 3.0 Dock - any success?

I've just bought a ThinkPad USB 3.0 Dock for my i7 X220 having been at a site last year which had Fujitsu PR08 USB 3.0 replicators - those, once I had installed the driver, worked perfectly with two 1920x1200 displays.
Anyway I can't get my displays (LG IPS235 1920x1080), either via DVI-D or DVI-I with VGA adapter, to work plugged into the dock. They work fine when connected directly to the X220.
I suspect this might be a USB 3.0 issue as it seems the support for USB 3.0 on X220 is not quite what I'd expected (e.g. see https://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X220-and-Mini-Dock-Series-3-with-USB-3-0/td-p...).
USB devices connect via the dock, but at USB 2.0 speed (which apparently is to be expected).
I can't see a network device at all (shouldn't it show up as another network adapter in adition to the built-in Intel 82579LM NIC?).
I have removed displaylink software and ThinkPad Dock software (originally I went to the latest 1.7.15 but tried cleaning everything off and using the older version 1.07.04 (no luck) then upgrading to 1.7.15 again).
I'm sure I read that this dock was compatible on a Lenovo spec somewhere. I have been through http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT073584
So far it's wasted a lot of time and been very disappointing - I'm kind of wishing I hadn't bothered (I'm not sure if the supplier will take it back as I've opened the packaging etc). Has anyone had any more success with this dock and the i7 X220?
X220 (4287CTO): i7, 16GB, m500 960GB, F5521gw, Win8.1 ~ I use ThinkPad on the road quite a lot. I need an ultrabook (X2*0, X1 Carbon) with 16GB & clickable trackpoint buttons!
Solved!
Go to Solution.

A quick update:
Under Windows 7 I couldn't get the dock to work at all well - basically it worked as USB2 hub and that it. This included a long call to Lenovo and reinstalling the ThinkPad dock softare several times, from both the original CD and the latest ones. Note I even installed the latest version of DisplayLink drivers (7.5M1) directly from their site which did work (core went from 7.5.5172.0 to 7.5.54051.0) but gave a useful warning that the USB3 host controller software (Renesas emulation stuff) might need updating (and I found a 2.1.39.0 version, compared to the 2.1.36 Lenovo version, which I tried too - installed but didn't help). DisplayLink also mentioned (here) that Windows 8 had a different way to deal with older USB3 controllers like Renesas.
Anyway, I was all set to try send the dock back and thought I'd try Windows 8.1 (which I'd bought and was thinking of trying out on a new SSD).
On Windows 8.1 the USB 3.0 Dock seems to work fine: display, network and USB ports. Currently I've even got 4 displays running off the X220: 2 x DVI-D in the dock, 1 VGA plugged into the X220 and the built-in screen. I don't suppose this would be any use for games, but for business work it seems to be working fine so far
Note: I installed the latest DisplayLink driver again (mainly because I thought that I was missing transparent borders - turns out that's because Aero Glass has currently gone from Win8!).
For anyone who's interested here's the USB section of device manager - let me know if you need driver versions.
HTH
Simon
X220 (4287CTO): i7, 16GB, m500 960GB, F5521gw, Win8.1 ~ I use ThinkPad on the road quite a lot. I need an ultrabook (X2*0, X1 Carbon) with 16GB & clickable trackpoint buttons!

Buggy USB 3.0 Dock

Well well,
i just bought a new X1 Carbon plus USB 3.0 Dock. What should I say: I can't work with the docking!
I'm using a wireless Keyboard + Mouse (MS Arc series) and BOTH lag-as-hell. I Can't write even 1 sentence without the keyboard to lag and not type what i'm typing.
Same with the mouse. Moving the docking like 10cm away from mouse and keyboard improved the situation but it's still simply impossible to work with the docking. I tried different docking USB ports, all do the same.
Since it sometimes works for a few minutes without interruption and then starts hanging for a few seconds it dosn't seem to be a compleate wireless problem! It seems like the dock just messes everything up.
I'm on the latest USB Dock firmware and am using the latest WIN7 x64 drivers which lenovo offers at the website. USB 3.0 Intel drivers have been installed first, after that the docking drivers have been installed and the docking was plugged in, installing every single driver correctly (no issues reported by device manager).
is it just me or is the dock pure crap?

I just got my Helix and USB 3.0 dock last week... I used the dock for displaylink, ethernet, harddrive dock, wireless mouse receiver and plugged some speakers.
Holy did I have issues with the dock seemingly rebooting, laggy mouse performance, even while transferring files from harddrive dock to network caused all my ram to be 100% used for the longest time. To be fair, not sure if it's the fault of the file transfer but after taking a lunch and coming back, it had settled down (but there was an error in file copy)
Plugging in the speaker for the first time made the computer freak out too...
that was basically my day 1/2 experience... Not a good first impression I thought usb3 was supposed to be awesome.
Hoping that there is something in the works to improve performance.

USB 3.0 Dock not playing audio

I have an ASUS VivoBook running Windows 8 connected to a brand new Lenovo ThinkPad USB 3.0 Dock. I just ran the setup disk and installed all the drivers, but the audio is still defaulting through the laptop speakers and not the audio jack on the front of the dock.
I looked in the device manager and it shows that the Lenovo USB Audio has no driver installed. I selected Update Driver and did both the automatic check and browsed to the driver folders on both the install disk and in the Lenovo folder on the hard drive, but was unable to successfully install a driver.
I disabled and re-enabled it, I uninstalled and reinstalled, both were ineffective.
I updated the firmware on the dock and installed the latest drivers from the Lenovo site, but neither of those worked either.
This seems to be a rather uncommon issue, I have yet to find any reference to any others suffering this same problem. I am not sure if the problem is Windows 8, the Lenovo drivers, or if this driver is standard on Lenovo laptops only so not included in the driver packs....
I would greatly appreciate any help that can be rendered.
Thanks in advance.
Solved!
Go to Solution.

The USB audio driver for this dock should be installed when DisplayLink graphics software is installed. The latest version can be found on our website here:
http://www.displaylink.com/downloads
If you open up the Control Panel -> Sound and look at the playback devices, does the audio output appear in there? There is hot plug detection on the jack socket, so the audio can only be selected when headphones are plugged in.
Wim

USB 3.0 Dock Upgrade

At the beginning of the year I purchased an X1 Carbon Touch with a USB 3.0 Dock. It has taken me a long time to get it configured the way I like it. The USB 3.0 Dock is the last item.
First off this is not what I would consider to be a dock. With the dock for my T400, the lid could be closed. Unless I am missing something, the lid on the X1 Carbon has to be open for this "dock" to work.
Anyway, I was having local network issues. If I copied a large file (> 1GB) to my NAS, the Ethernet would drop out and the network would switch to one of the wi-fi connections.
Last week, I went to www.DisplayLink.com and looked at version 7.2. The comments seemed to fixed some of the issues I was having. I installed the software and the wired network went to crap. Instead of > 20 Mbps on speedtest.net, I was getting 5 Mbps when the connection was up. I had to switch to the wi-fi connection. I uninstalled all the software and installed Lenovo v10705. I am actually in good shape right now.
This brings up lots of questions:
1) I have seen many posts about getting software for the USB 3.0 dock from DisplayLink.com. Should their software be used or not?
2) The Lenovo software I am now running is ver 7.0 (I think). There is ver 7.1 on DisplayLink.com. Does anybody use this version, should I install it?
3) DisplayLink.com says their software is for the DL-3000 family. Is the USB 3.0 dock part of that family?
Thanks for any advice you can give me.

Working for DisplayLink, I would recommend v7.2, as it fixes a number of end user issues that were coming up on previous 7.x versions.
The lid can be closed, but usually the laptop will be configured to go to sleep when the lid is closed. This can be changed in the Windows settings. We have an article on how to do this here.
V7.2 includes a completely new Ethernet driver, which was designed to try and improve speed and reliability. After upgrade it might be worth removing all cables from the dock, power cycling it and replugging, just to make sure it is updated correctly.
We know of an issue that can cause a slow upload speed with some host controllers (ironically we turned on a change to try and improve Ethernet speed, but seems to have problems when used with some PC host controllers) and I wonder if this is the issue you are seeing.
We have a fix for this in our next 7.2 maintenance release which will be available in the next month or so.
Wim

W520 and ThinkPad USB 3.0 Dock (A033970) - Issues

I finally received my ThinkPad USB 3.0 dock today after a long delivery time from order. The basic USB 3.0 functions fully work, but I'm having some issues with the software that is supposed to control the dock for audia and video. In addition, Smart Audio will fail to initialize if I have the USB audio adapter enabled in the control panel (see below):
The user guide states that the control icon should be in the notification tray, but it is never there unless I first go to devices, right -click on the dock icon, and then select "Check for Updates" The icon will then appear for a brief time and then vanish. No setting of the tray customizations will keep it visible. This appears to be a bug. Also, the installation instructions are flawed in that the system will pick up the drivers from Windows Update BEFORE you get a chance to load from the supplied driver CD. The correct installation is to first load the CD, install the software, and THEN connect the USB cable for the dock.
Has anyone else had experience with the W520 and this dock? It is a slick hardware package for certain. I'd just like to get the control software setup to where it should be enabled.
FYI, here is the PCI tree for the setup:
Thanks
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0

OK, I found out the reason that I can't see the UI icon in the tray for Windows 7. The icon will ONLY appear if a monitor is attached to the dock. Otherwise, you need to access the controls via the Device Menu in Windows. The User Guide needs to be updated with the proper operational guidance. I wasted several hours debugging the issue only to determine that it was a known constraint of the chipset!
The following is from the DisplayLink website:
Why does the DisplayLink UI not appear in the Windows system tray?
ID: 327 - Updated: Jun 29, 2012 - Category: Troubleshooting
Symptom
The DisplayLink UI icon is not seen in the system tray. The DisplayLink UI icon is shown below:
Problem
This can occur if:
A DisplayLink device has not been detected connected to the computer. The icon will only appear if a DisplayLink device is connected. Please refer to this article to diagnose if your DisplayLink device has been detected
If you have a product based on the DL-3000 (USB 3.0) family, the DisplayLink UI will only appear if a DisplayLink device has been detected AND a monitor is connected to the video output. The DL-3000 family implements monitor detection and the DisplayLink UI will only be shown in the system tray when a DisplayLink device and a display is detected.
Solution
Ensure the a DisplayLink device is connected to the computer and a monitor is connected to the video output of the DisplayLink device.
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0

ThinkPad USB 3.0 Dock 0A33970 with 2560x1440 monitor

My 2560x1440 monitor works fine on a desktop PC.
This dock (really more like a USB 3.0 to dual DVI adapter) works fine with my 1920x1200 monitor.
But this dock won't recognize my 2560x1440 monitor/the 2560x1440 resolution doesn't get detected. This problem happens with NVidia Optimus Mode and Discreet Video modes on my ThinkPad W520, and this happens with Windows 7 x64 SP1 or Windows 8 Release Preview.
Here's the USB 3.0 Dock listings:
http://blog.lenovo.com/products/dock-is-launched
http://shop.lenovo.com/us/itemdetails/0A33970/460/6D501EE899104FF9A362D739642CFC27
http://support.lenovo.com/en_US/product-and-parts/detail.page?&DocID=PD023761
and the Displaylink chip inside is from the DisplayLink DL-3900, described here:
http://www.displaylink.com/usb3/index.php
http://www.extremetech.com/deals/130533-et-deals-20-off-lenovos-usb-3-0-dual-hd-video-port-replicato...
and should be capable of driving up to 2560x1600 resolutions.
I'm using the latest (and only) driver from the CD that shipped with the unit June 2012, which matches the V10606 version available online here:
http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM014961
Any ideas?

Hey Jimbo!
At this point, it's looking likely that the dock's driver and/oor firmware isn't supporting 2560x1440, since using a DisplayPort (from W520 port) to DVI-D Accell adapter allows my to work fine with my video driver:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014142
Here's the monitor:
http://tinkertry.com/close-look-qnix-qx2700-led-2560x1440-27-inch-monitor
so still eager to see if the DL-3900 chipset's capabilities to drive 2560x1440 will be enabled at some point.
I realize I'm on the bleeding edge here, seen by doing the Google search you kindly suggested, just for fun:
https://www.google.com/webhp?sourceid=chrome-instant&ie=UTF-8&ion=1#hl=en&output=search&sclient=psy-...
Nice running into you again, small world!

USB 3.0 DOCK Another problem

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