USB 3 not working in windows 7

I have a late 2013 macbook Air , i7 with 8MB, 512SSD. It has a Windows 7 Partition, the OSX side is fine but in Windows the USB 3 ports are not recognised as such and function as USB 2, they work ok but slow, have checked the USB drivers and most are dated 21/06/2006, apart from 2 ie USB3.0 extensive Host Controller and USB3.0 Root hub bothe dated 29/3/2013 version 2.5.0.19, and when i boot into Windows I keep getting messages to the effect the the devices could perform fater if conected to a USB3 port which they are. Any help appreciated, this is my first ftime on here. Thanks in advance

Spoke to Apple support and they basically suggest I play ping pong with Microsoft, on the basis that all works under OSX, but MS say it is up to Apple to supply the drivers for the hardware, just great. So looks like I shall continue as is for now.

Similar Messages

  • USB ports not working in Windows-7 on MacBook Pro Retina Late 2013 after Bootcamp installation

    1) INSTALLATION
    Using Bootcamp (v. 5.1.1, OS X Mavericks) in combination with an original Microsoft installation DVD disc using an external optical CD/DVD drive. Note, the installation is NOT from an ISO image. In the Bootcamp setup window only the lower two of the three setup options are clicked, namely a) to download Windows-7 drivers to a USB stick, and b) to partition the harddrive and then to install Windows.
    2) PROBLEM
    After the initial Windows-7 installation no devices attached to the USB ports can be found under Windows-7. The ports are dead. Also the WLAN did not work, so no internet connection was possible.
    3) CAUSE
    The problem is caused when you use a USB 3.0 stick as destination for the Bootcamp driver downloads. It seems that Windows-7 cannot recognize the USB 3.0 stick properly during the Bootcamp/Windows installation process, thus failing to do perform a proper installation of the Windows-7 drivers.
    4) SOLUTION
    Use a USB 2.0 stick and everything will work perfectly.
    Follow these steps in order:
    1) Connect your external DVD drive to a USB port and insert the Windows installation disc
    2) Start the Bootcamp utility
    3) In Bootcamp, remove the failed Windows-7 installation and partition
    4) In Bootcamp, redo the entire Bootcamp process, but this time using a USB 2.0 stick
    5) Follow all further steps in Bootcamp and later in the Windows-7 installation process
    6) At the end of the installation procedures you will be asked to confirm the installation of all Bootcamp/Windows drivers.
    7) Bootcamp installs all the drivers and your Windows-7 installation will work perfectly.

    Ok, where is this Intel driver? There is no such thing "program manager" so I am guessing you mean the Programs and features control panel, but on my machine that whole window is blank after a clean install. I still cannot get the USB ports to activate. Two fresh installs and several different USB sticks later and no luck.  Should I just give up and go to Windows 8.1?  I really need Windows 7 to work if at all possible. Other devices shows one USB controller without driver software so I suppose that's the culprit. There are other USB devices installed under the USB section of Device Manager, but they apparently have nothing to do with the USB ports themselves, just devices like the trackpad etc.  I've spent two hours on this so far and it's getting out of control.  Why doesn't this work with generic USB drivers?

  • USB MIDI not working in Windows 7 Pro 64-bit

    The problem is that even though my devices are recognized in Control Panel/ Sound and in Device Manager, no MIDI data actually flows and I cannot sync my keyboard to the Yamaha software that edits it.  The error message in the Yamaha software reads
    “The following MIDI ports can not be opened at this time”.   At first, MIDI was working and I could sync up, but after about a week, right around the time I uninstalled and re-installed a MS Lifecam, it failed and has not worked since.
    I have been working directly with Yamaha tech support on the issue for some time. I have a Yamaha SX70 XS keyboard, which is recognized by Windows as a connected USB device. It is self-powered, not powered by USB. I am using the Yamaha USB-MIDI driver version
    3.1.2 for Windows 7 64-bit (the latest driver). And the latest versions of all their editing software for Win7 64-bit. They assure me that those work for other users of Win7 64-bit. In my case though, everything shows up in Windows, but MIDI doesn’t actually
    work. And I cannot sync to the keyboard due to the above error message.
    Yamaha tells me that their USB-MIDI driver is installing fine on my machine, except that it’s missing a windows driver at the bottom of the driver stack. (You can see this in Device Manager, Properties/Driver tab, then Driver Details. The missing driver
    is ksthunk.sys, which I think handles kernel streaming. Sounds like that would relate to MIDI data. They have never heard of this driver not showing up there, and they cannot reproduce the problem. ksthunk.sys is on my machine in c:\windows\system32\drivers\
    and in the registry the image path is \SystemRoot\system32\drivers\ksthunk.sys
    All devices are “working properly” in Windows Device Manager, despite that missing driver. Yamaha MIDI Driver is shown in Control Panel/Sound, and it can be worked with there (opened, closed, configured, etc.).  I have also tried three different USB
    cables (but those shouldn't be an issue since the keyboard is showing up in Windows).
    I was also advised by Yamaha to edit registry key  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32  and remove all midi, midi1, midi2, etc entries, then uninstall and reinstall all drivers. Which I did, but it didn't help.
    So far, no amount of re-installation, event viewing, uninstalling devices, numerous reboots,etc has fixed it. On this machine, that driver just doesn’t hook up to the Yamaha MIDI driver and show up in the stack.
    So it looks like it may be a Windows 7 config problem on my machine, and I'm hoping someone here can give me some advice on how to fix it. The Microsoft forums contain a fair number of users reporting similar problems, some are audio and some are webcam
    related. I've followed those threads, and done several of the suggestions, but haven't found a solution to this one.
    This is a Dell XPS 8300 Windows 7 64-bit PC with all the latest updates, only about six weeks old. I've been struggling with the MIDI problem for most of that time.  I'm an IT professional (network and systems admin), so you can be fairly technical
    in your response.
    Any suggestions will be welcome. Thanks in advance.

    I am so glad I found keyman7's description, since I have exactly the same problem.
    The problem is not related to MIDI output! I have it with a pure USB-MIDI-input device (keyboard), whichs produces "unknown externeal error" every time I try to select it as input. The same thing occurs with a USB-MIDI-Cable.
    I compared the driver details from my system (Dell T1500 windows 7 pro 64 bit) with those of another windows 7 pro 64 bit. On that other system the device works like a charm (so it is not the hardware, either).
    On the other system I find ksthunk.sys in addition to the modules that are listed on my system as well (beeing \windows\system32\drivers\drmk.sys, ..\prtcls.sys, ..\USBAUDIO.sys and \windows\system32\SysFx.dll, ..\WMALFXGFXDSP.dll).
    Can it be some other USB driver is interfering with this driver stack? I have no idea how to figure out which one it could be. Or, it has been suggested in other threads with somewhat similar looking symptoms, ksthunk.sys has been removed as  UpperFilters
    entry?
    Help - please!

  • Lenovo G580(20157​) usb boot not working after windows 8 installati​on

    Hi,
    I have lenovo G580 (20157) model. previously i had installed Windows 7 and Ubuntu 12.04 with no problem. Today i decided to go for windows 8.1. it installed perfectally without any issue ( Legacy mode non UEFI ) and working fine but ubuntu live USB is not booting up, when i select Boot from USB windows 8 starts. I really need Linux in my laptop. Could anybody help ASAP.
    Solved!
    Go to Solution.

      This guide is not System Specific and not all of the option may show inside a certain BIOS version, Just Make sure that all optionlisted here that is available on a Lenovo BIOS is set as follows.
    Ideacentre BIOS Menu is F1 and F2 for Ideapad.
    Under Exit TAB
    OS Optimization
    OS Optimized
    For the two options above:  Should be set as Disabled or Other OS
    Under Boot Tab / Start up Tab
    Boot Mode Should be set to Legacy
    Boot Priority Should be set to Legacy First
    UEFI Boot should be set to Disabled
    Quick Boot should be Disabled
    StartUp device Menu prompt should be Disabled
    Quick Boot Should be Disabled
    USB Boot should be Enabled
    Secure boot Should be Disabled
    Once everything are Set, make sure to save all changed by hitting F10 and Enter for Yes
        After Hitting enter It will Restart and You will have to keep on tapping F12
           this should pull up the Boot Menu letting you select where to boot.
    If not succesful pulling up the boot menu after the restart, Power Drain the System and turn it on while hitting F12 Again.
    Regards
    Solid Cruver
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • USB Ports Not Working - L530 (Windows 8 - 64 Bit)

    I was recently having problems with the USB ports and SD Card reader on my laptop coming out of hibernation.  I had to start the Lenovo Solutions Center and run the Hardward Check and they would start working.  Then, programs would start hanging in the middle of operation so I called the Lenovo support.  They suggested I upgrade the BIOS.
    Now that I have upgraded the BIOS, the applications still hang mid processing, but I cannot get my USB drivers working again.  I have tried turning them on in the hardward and devices menu, without success.  I have refreshed the whole computer and reset the settings to default in the setup utility.  The only thing I haven't done is start from scratch with the recovery disks because I want to make a backup, which I can't do without the USB drive working.
    Does anyone have any ideas that I can try?

    Hi, ralbritton
    There are two things I would try to see if they alleviate this issue: Firstly, I would go to the BIOS of the system and make sure that the USB ports are set to Enabled under Security ► I/O Port Access. Secondly, I would attempt to boot the system into Safe Mode and try to use the USB ports in this mode. If the USB ports do not work under these conditions then it is likely that the motherboard is going bad, which can also explain the hanging programs to an extent. If this turns out to be the case, then I would give Lenovo Support a call at 1-800-426-7378 and discuss a motherboard replacement.
    To boot into Safe Mode into Windows 8:
    When in Windows, open the Charms Bar from the right.
    Select Settings
    Select Power
    While holding down the left shift key, click Restart
    Continue to hold down the left shift key until a menu appears.
    Select Troubleshoot
    Select Advanced Options
    Select Startup Settings
    Click Restart
    Select Safe Mode from the list that appears after boot (should be #4)
    Best of luck,
    Adam
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

  • MACBOOK USB device not working in WIndows XP

    My MACBOOK USB devices is working fine in leopard OS(10.5.1) but in windows XP professional the USB Devices is not working after I did dual boot.Please help how would I fix the problem.
    Thanks
    Mike

    Please try the above procedure first as mentioned by SilentFlyer. If that does not work then highlight My Computer and Right Click on mouse. On the menu that pops up Choose Properties. Click on the Hardware tab and then Device Manager. Scroll all the way down to Universal Serial Bus Controllers. Click on the little plus sign to the left to open the sub-components. Does any one of them have a yellow exclamaation mark? That indicates that something is not functional. Please let us know what you see there.
    Axel F.

  • MACBOOK USB Devices not working in Windows XP

    My MACBOOK USB devices is working fine in leopard OS(10.5.1) but in windows XP professional the USB Devices is not working after I did dual boot.Please help how would I fix the problem.
    Thanks
    Mike

    This forum is for troubleshooting the usage of OS X, not Boot Camp for Windows.
    You'll want to repost your question in the Boot Camp discussions:
    http://discussions.apple.com/category.jspa?categoryID=237

  • Trackpad USB Mouse not working in windows xp safe mode

    I can't access my windows side, after fixing a series of problems with the windows recovery console. I can only access my windows login screen through safe mode. However, now my trackpad and USB(corded) mouse won't work, to login and finish fixing my windows xp pro side. The only advise I have been finding is to use a ps/2 connector for the mouse to work (don,t have one) or access the bios to enable the USB port (don't have bios). So I'm kind of stumped. Is there a way to enable a USB mouse to work in safe mode with windows recovery console or on the mac side or somehow enable the trackpad? Any help would be greatly appreciated!!!

    bluerain37 wrote:
    Ok, will get a USB mouse and keyboard, and try again.
    I do have Kaspersky installed, but it's a very annoying spyware by Baidu (the search engine in China) where the registry keys just couldn't be deleted under the Normal mode ....
    Ok then, no offence.
    In any case, thanks for the advice!
    Hope it helps and good luck
    Stefan

  • USB mouse not working in Windows 8

    I have Win8 64-bit OS. A couple of days back the USB mouse stopped working without any reason. The mouse works on other systems and there is nothing wrong with the hardware.
    I found a couple of posts suggesting uninstalling the drivers or doing a system restore to get it to work again.
    None of these work. I recently upgraded to Win 8.1 thinking that maybe the upgrade will help. It had no effect.
    Can someone suggest any other known method ?

    Hi,
    The USB device issue can be always caused by driver or BIOS XHCI mode.
    Besides above suggestions, you can also try to roll back the USB driver to an older version to see if we can get this issue fixed.
    Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as answer which can benefit our Community members.
    Otherwise, please unpropose them and provide detailed information about current status.
    We will wait for several days, if there is no response on this thread we consider that you got what you want or your issue has been resolved, then mark this case as answered. Thanks for your understanding.
    Kate Li
    TechNet Community Support

  • Usb keyboard not working in windows xp pro sp2 , drivers not installing rig

    I just got this mac book pro. Haven't owned a mac sense LC II.
    I got a stand for the notebook at www.raindesigninc.com the mstand and I got the $50 aluminum usb keyboard apple sells.
    I installed windows xp on a 50 gb partition, put the bootcamp in got all the drivers installed.
    Then I got to the office today plugged in my apple keyboard and it was not recognized. I didn't have the bootcamp cds with me at the office.
    Are the drivers for the aluminum apple usb keyboard on the bootcamp cd?
    I've done some searching on google, and the only solution that i've read is downloading a new version of bootcamp then using a program called transmack to pull the driver out of the bootcamp image file. I hope there is a simpler soution that won't take up so much time.
    So do I need to put bootdisk in again to get the drivers for this usb keyboard? Or how can I get this to work as it is now the usb keyboard doesn't work. I had to take the laptop off of the mstand and use its own keypad.

    found out i just needed to put in the cd that came with the mac book pro

  • Keyboard USB Prots not working in Windows

    When in Windows with the mouse attached to the keyboard USB port, the mouse will light up but does not move. Do I need to change a configuration or Driver.
    When in OS X (10.5.2) everything works perfectly. I'm Using Boot Camp 2.0, Windows XL Home edition. I Loaded all the Drivers from the Boot Camp 2.0 driver disk. Everything on the system is working fine!!

    Hi
    Since this is a Windows and/or BootCamp issue and not related to Leopard, I suggest reposting this in the BootCamp forum where you will most likely get many replies and even a fix.
    Here's the BC address:
    http://discussions.apple.com/category.jspa?categoryID=237

  • All 3 usb ports not working on windows 8.1

    Hi  i will try again Hi i was trying to download music via my ipod 6th Generation, but itunes did not reconise my ipod this has never happened before, i uninstalled and re installed several times. so went and looked into devices and the yellow triangle was against the ipod icon clicked into it and it stated " Windows is uninstalling this device (code 21).  Went into Device Manager and under Universal Serial Bus controllers opened it and  USA MASS STORAGE DEVICE has the yellow triangle - clicked into that and again states Windows is uninstalling this device (code 21) i have clicked update drive software with the results saying it is up to dateMy computer is - HP pAVILION G6 NOTEBOOK - PRODUCT NUMBER C4M18EA#ABU   WINDOWS 8.1 64BIT. i have tried another cable and a different ipodPlease helpMany thanks in advance 

    Hi, Please go to the following link and try    Scan now     :    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5311284#N1710 Regards.

  • Installed Windows & 32 Bit But Drivers and USB ports NOT WORKING.

    I bugh an HP Pavillion TS 14 Notebook that came preinstall with Windows 8.1 64 bit which I hate so wiped the drives and installed Windows 7 32 bit and now I have a big problem.  None of my network drivers work and the 2 uSB ports where I plug my mouse and other SB hardware in no longer work. 
    I did a back up of the SW Set up file that has all of the HP dvers for my laptop but both the network and video divers won't install. And When I try to install the drives I get the eror message saying they are not compatible with this version of Windows.
    I have loked on the HP website under my laptop model which s as above but HP don't do drivers for Windows 7 32 for my laptop. And I have looked on both the Realteck website for both the Realteck ethnet and Realteck wireless network drivers but none of them work or install on my operating system. The video drivers Intel don't work either. So I am really stuck a I cannot go back to Windows 8.1 as though that 32 bit Windows 7 would work on my laptop but most of my drivers are not compatible with the operating sytem And I don't want to install 64 bit Windows as I like 32 bit.
    The drivers that are not working on Windows 7 32 bit are:
    Realteck RTL8188EE 802-11b/gn witeless lan
    Realteck ethnet die and
    Intel High definition graphcs driver 
    Which don't work at all on Windows 7 32 bit as they are 64 bit only drivers.
    So can you please post me a link bth the network and Intel graphics drvers that work with my laptop. As I have tried lots of different Realteck and raphics drivers for Window 7 but NONE of them work on my system. And None of my USB ports are working either. So how do I solve this problem?
    This question was solved.
    View Solution.

    Hi:
    Should be no problem to get W7 32 bit to work on that model.
    Just use all of the drivers and software from the HP Probook 450 G0 on your model except the Audio, BIOS and firmware files.
    Your model uses the Intel HD graphics driver only.
    The first driver you have to install is the Intel chipset installation utility and then reboot.
    http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?cc=us&lang=en&sp4ts.oid=5359407&ac.ad...
    Audio:  Accept the agreement.  Download and install the first driver on the list.
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownT...
    If for some reason, the Intel HD graphics driver from that model does not work, then use this one...
    https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23713

  • Windows 7 (Ent) Sp1 on server 2012 R2 HyperV, RFX USB redirection not working

    Hello, 
    I currently have  windows server 2012 R2 with HyperV installed. I have built two virtual machines. A windows 8.1 and Windows 7 sp1. Both are enterprise editions  
    For RemoteFX the hypervisor is using a Zotec GTX 760 GPU. It recognizes it and uses it to apply remoteFX adapter on my Windows 7 Sp1 VM. 
    As you are aware I do not need to use a GPU to enable RFX on my Windows 8.1 it can do this without the need of a GPU.    
    Using an RDP client( v8.1)  I can connect to my Windows 8.1 VM with a USB headset,memory Key or a printer and they all enumerate on the Virtual machine. The driver for each device installs 
    and I can use the device without any issues. 
    However this issue lies with the Windows 7 SP1 VM. I can connect to it via RDP( Same client)  but I cannot redirect any devices to it. I have installed the latest integration services available on the VM. I have ran all updates available.
    Because I have ran all updates the rdp version on the VM is running v8.1.
    Previous to installing the updates USBr still was not working
    I have enabled the following group polices under remote desktop services on the Windows 7 SP1 VM : 
    RDP 8.0 -- Enabled
    Configure RFX -- Enabled
    Is there a known issue with USB redirection not working on a Windows 7sp1 virtual machine hosted on server 2012 Hypervisor ??
    Many Thanks 
    Brian 

    Hi,
    According to the log above, I found that we run the script on both Server6 and Server7. Errors as below:
    Server6: Conversion is not supported in restricted language mode or a Data section.
    Server7: Couldn't figure out valid servers from the specified destination scope. Check your parameters and try again.
    Since we can only run the RollAlternateserviceAccountPassword.ps1 Script on CAS server, the script not works well if Server6 is MBX server.
    For Server7, based on the error message, it seems you still have no right to run the script/cmdlet.
    Please add your account to Organization Management Role group(ADUC->domain.com->Microsoft Exchange Security Groups) to test if possible.
    By the way, from Technet:
    You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Client Access Security" entry in the Client Access Permissions topic.
    Client Access Permissions
    http://technet.microsoft.com/en-us/library/dd638131.aspx
    Feel free to contact me if there is any problem.
    Thanks
    Mavis
    If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Mavis Huang
    TechNet Community Support

  • "USB Hardware Not Recognized by Windows"

    Please help. I keep getting an error mssage "USB Hardware not Recognized by Windows" I believe i have tried it all. Uninstalled Itunes. Reinstalled Itunes.
    Okay I just tried pluggin it in as I typed this and it worked. The only thing I did diffrent was I unplugged my External Back-up drive.
    Is this Common? Can anyone help explain this to me?

    I have a combo floppy drive/USB 2.0 card reader and I believe I have the same problem.
    I'm not over-clocking and while USB shows up in WinXP in device manager the card reader is not recognized by the system even though I KNOW I have it connected correctly.  The floppy works fine.
    I believe the 4 USB ports on the mobo are non-functional but can't test it until Thursday sometime.
    Hopefully this is correctable with a BIOs update.
    Anyone else have issues with the USB ports on the mobo and if so, were you able to fix it?  How?

Maybe you are looking for

  • Windows vista error code 0x8009

    I am getting this code when I go to itunes store someone please help

  • Change the Text of Analysis Web Item

    Hi, In one of my Querry, I craeted a formula.  There it is checking some condition and according to that condition it display 1 or 0. But in our project we need YES instead of 1 and NO instead of 0. I can't find any solution to implement this in Quer

  • Database Dropdown Population - Newbie, please help

    Hi, I am having problems populating a dropdown list in a jsp page with mulitple entries from a database. Can anyone please help me with the code or point me in the right direction. Im am using the oreily custom tags. The page is as follows. <%@ page

  • Charging leads to screen saver mode

    I have a HP Pavillion g6 Notebook Product # C2N5OUA When i plug in charging plug..the screen goes to screen saver mode reducing brightness and visibility but does charge..when i remove the charging plug, the screen goes back to normal visibility...An

  • Where can I download pre 7.5 versions of iTunes?

    7.5 is a complete disaster for me (and many others obviously) and I would like to roll back to 7.0 or whichever was before 7.5. Where can I find that and is there a way to keep it from upgrading?