USB-9171 installs as USB Flash Firmware Updater

I have just received a USB-9171 with 9401 module.  Trying to install it on a WIndows 7 64 bit Dell Vostro laptop. Already installed is Labview 8.5.1 which has been working fine with a USB-6212 for some time.  I installed the NI-DAQmx 9.6 which came with the new 9171, and the Labview 2012 Run-Time as recommended by the update manager.  On plugging in the USB-6212 it loaded the driver, recognized it in MAX and operates correctly as before.  But on plugging in the USB-9171, the driver loaded by Windows identifies it as USB Flash Firmware Updater.  The 9171 does not show up in MAX.
How can I get the proper USB-9171 driver to load?
Thanks - Steve
Solved!
Go to Solution.

This is the original poster again.  Just wanted to add additional experience I had with this problem.
After getting the original 9171/9401 to be recognized as described above, I added three new 9171/9401 modules to the system several months later and encountered the original problem again.  This time the original 9171/9401 would always be recognized, but the three new ones would not.  I upgraded my LV from version 8.5.1 (uninstalling this version) to LV version 2012.  Upgraded the DAQ from 9.6 to 9.7.  There is a newer version of the MAX configuration utility that was not compatible with LV 8.5, so I needed to upgrade LV AND remove the 8.5 version to get the newer configuration utility to install.
I followed my previous procedure of wiping the configuration and then plugging in the USB modules one at a time.  As WillPwr found, I needed to have patience because it didn't happen right away.  Even with the configuration wiped, it would recognize the old module right away but not the new ones.  This suggests that there is some record of module serial numbers retained even after a configuration reset.  But eventually it did recognize them all.

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