USB Audio Interface Issue

In my home setup, I'm using a USB-powered Focusrite 2i2 audio interface with my 2010 Macbook Air (it connects to a pair of powered Rokit studio monitors). If I have the 2i2 selected as my Output Device, things are generally fine, but as soon as my machine stops sending an audio signal - say, when an album stops playing - I lose sound altogether, from all my apps. If I try to play another track in iTunes, the button will change from Play to Pause, but the music won't start playing and the timer just stays on 0:00. I've found that quitting and restarting both iTunes and Chrome generally brings it back - a full reboot is rarely necessary - but I'm hoping there's a way I can maintain the connection. (My best guess is that the interface enters some kind of "sleep" state, but that's onlyh a guess.)
Any ideas?
Message was edited by: tomservojr

Hi tomservojr,
For help with your Scarlett 2i2, please feel free to contact our tech support team here: http://www.focusrite.com/answerbase/en/contact.php
Best regards,
David Tichauer // Focusrite Technical Support

Similar Messages

Are USB audio interface issues on iMac Haswell resolved?

HI,
i just ordered a 27 inch iMac, maxed out with a 1TB SSD.
I noticed the imac doesn't have an audio in jack and figured i'd shop for a good USB Audio Interface.
But then i came across all these USB audio interface issues on the new iMac.
This is incredible to me because iMacs are often used by creative people and lots of musicians.
For me audio is VERY important. I record music and i record sound for animation and video.
Apple thus far seemed to be avoiding the topics and issues at hand.
Are the USB audio issues resolved? What was resolved? What was the problem (Maverick? Fusion Drive)?
Is it wise to choose for a Thunderbolt Interface? Which one?
Any help would be hugely appreciated.
Especcialy since it seems such a wide spread problem.
Thanx

doubt it would be a general issue
usb is a universal serial bus it always require a driver for anything
and the driver of one external audio device would act different then the driver from another external audio device
so it would be very unlikely that an external audio card using a cirrus logic audio chip would cause the same issues with the imac as one with a realtek or soundblaster audio chip
not that there could not be issues with all of them but not likely that they would suffer from the same issue

Hello, I just wanted to know when an update would be available for my mac mini server os x lion to resolve the issues regarding my m-audio fastrack pro usb audio interface (no midi messages recognized)

Hello, I just wanted to know when an update would be available for my mac mini server os x lion to resolve the issues regarding my m-audio fastrack pro usb audio interface (no midi messages recognized)

Have you reported your problems to Apple?
BugReporter
<http://bugreporter.apple.com>
Free ADC (Apple Developer Connection) account needed for BugReporter.
Anyone can get a free account at:
<http://developer.apple.com/programs/register/>
And/Or
Mac OS X Feedback<http://www.apple.com/feedback/macosx.html>

L305SD-S5874 Audio recording issues to USB Audio Interface

I am hearing snaps and pops recording audio through a USB audio interface attached to my laptop.I am using an external Hard Disk connected to a card buss e sata interface. Audio plays fine but snaps and pops are heard when
recording or even when an input channel is selected but idle.I have the latest drivers installed.People in other forums are saying that these problems are due to my using a " cheap" laptop with poor IRQ sharing implementation in the chipset.Is anyone using a similar computer this way with no problems ? I have recorded audio for years to much less powered computers with good results.

Sounds like you're listening to the same source (the X6) being played twice.
Could be you are hearing MIDI thru playback as well as Logic's "Software Monitoring" you must also be enabling a MIDI track for recording. If you unhook the MIDI connection from the X6 does the hollow sound go away.
What Audio interface are you using? The other possibility is your Audio Interface has "Direct Monitoring" this allows you to monitor the audio inputs before it goes into the computer. Having Logic's Software Monitoring enable along with Direct Monitoring would also produce the hollow sound.
I suggest the thorough reading of the manual so you understand what all the preferences do. Most of the time it is better to read and understand/experiment on your own. It's one thing to be shown something another to figure it out for yourself.
Here's a Link to all of the Preferences/Audio settings.
http://help.apple.com/logicpro/mac/10/#lgcpbb81aca5

Live Capture with a camera via firewire and usb audio interface

I am trying to do a live capture through Final Cut 7.
I want the video feed through the firewire from my HVX200 and the audio feed from a 4 channel usb audio interface (Alesis iO4).
When I have both audio and video input coming in from the HVX200, the live capture works fine.
However, when I change the audio input so that it is coming from the usb audio interface, final cut has an error message saying "Video is not available."
During the preview, I see the video clearly and am getting levels from the iO4.
But when I try to capture, I get the error message.
Is it a processor issue (I've attached my specs below) with problems handling 2 separate inputs?
I'm not quite sure what the problem is.
Any input is greatly appreciated.
Thanks!
Model Name:          MacBook Pro
Model Identifier:          MacBookPro5,3
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.66 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          3 MB
Memory:          4 GB
Bus Speed:          1.07 GHz

Hi MtD,
Yes I am changing the Capture preset to iO4. Once that happens, it lets me run both the camera and the iO4 into the laptop but then an error message pops up the moment I try to capture it.
I was only trying to use 3 out of the 4 channels of the iO4.
Thanks!

Audio error with garageband and external usb audio interface

I am using Garageband 2.0.3. under ios 8.0.2 on my iPad 3 and via camera adapter a USB audio interface Focusrite Scarlett 2i4 or a Presonus iTwo.
When I start Garageband, it works well, the audio interfaces are recognized and I can record a track.
As soon as I switch from instrumtent to track view, the audio path is completely disturbed and all I can hear is some noise from the speaker.
Then I have to unplug the usb cable and plug it in again. Then audio works until I switch back to the instrument menu.
When I use the headphone output only there is no problem with Garageband and everything works fine.
Other applications audio applications don't show any error with each of the two audio interfaces.
Any feedback is very much appreciated, thanks.
Harald

I have this exact issue. However, I tried the Loopy app after after GB crashed and received an error message saying that core audio is not available. Rebooting resolves but the problem repeats. Any suggestions as to fixes? Btw; I have no such problem with Ipad 2 and ios 7.

USB Audio Interface not working anymore

I have a Presonus Audiobox USB Audio Interface. Worked perfectly until I updated to Mavericks, now I get a screeching noise when used and the sound switches to the built in Mac sound.
So then I reboot and it does it again. The Audio box doesnt have any software since its a plug and play. Any help?

Hi ketpiano!
I have an article here for you that may help you resolve this issue:
Macintosh: Solutions for noise in the audio signal
http://support.apple.com/kb/HT2743
Thanks for using the Apple Support Communities!
Cheers,
Braden

USB Audio Interface Mystery

I have an HP Envy TouchSmart m7. Purchased it with Win 8 and upgraded to Win 8.1 update 1 (with August 2014 update).
No issues with the exception of a USB device. I normally have not used any USB devices - no USB keyboard, no USB printer, etc.. I have used a USB mouse once in a blue moon - but I do use a USB audio interface for my MIDI keyboard regularly.
It works fine until I connect a cable from any of the outputs to a mixer or amp. Within minutes, I hear a click and my audio driver stops responding as if the device rebooted - I'm assuming because of a USB power or data drop-out. I've replaced my audio interface, tried different power sources, different locations, all types of surge strips, modified power settings, replaced mixers, upgraded my BIOS, checked Windows updates, been talking with the maker of my audio interface (who even sent me custom drivers) and talking with the makers of my music software - all of them are at wits end saying to simply use another computer.
Help - help and help! I cannot perform with my audio interface not working. I have to connect it in order to hear sound. Everything seems to point to hardware on my laptop. Any ideas or fixes for this laptop?
Thanks,
Chris

Hello,
AS I stated earlier - the maker of the problematic device (which has a solid reputation) has sent me new drivers that aren't widely available although the drivers seemed and still seem solid and I've never mentioned nor had an issue with latency. Although you said I didn't mention updating any of the drivers, I may have inferred it by saying I installed any and all Windows updates which included drivers.
I have worked with PC's for 20 years, building, supporting, programming, etc.. I have seen a plethora of problems that run the gamut of easy to very complex and even to unexplainable - which I usually don't accept.. lol. This laptop runs smooth and I've tuned it up as my main music machine but this issue runs pretty deep and on the surface I can't see a driver issue, no latency issues and no updates pending for anything. What has my curiousity and perhaps I've not been as detailed as I shoud have been but that this problem does NOT occur and may never have occurred if I only used headphones. It only happens when a cable - any cable - is plugged up from my audio device to another device like a mixer or amp.
That's why I explored grouding issues, electrical possibilities etc. This may be a complex combination of several factors. Maybe a USB issue, along with a driver and/or even a deep OS issue along with grounding?
Thanks for the link to Windows 8 Tuning Tips for Audio processing but honestly, I had already performed these modifications way before I found that article and read it even before you posted the link. But thanks for being thorough.
I'd actually be happy if I had to address some clicking or popping - but a complete failure when only cables are connected? What can I do in the cabling to prevent surges? I hate to purchase expensive equipment to troubleshoot this, find a surge issue only to have to purchase another laptop, audio interface or something. Throwing more money at it for only troubleshooting purposes doesn't seem pleasant to me.
I have blue screen logs, memory dump files, etc which have been handed over to Focusrite and still nothing. I'd like to install Win 10 on it to see if this reoccurs or drop back to Win 7. I don't know what to do,,, my first audio interface device to fulfill my dreams of playing live performances and I hit this.. Agh!!!
Frustrated but still willing to troubleshoot,
Thanks,
Chris

How will the usb audio interface will be working again

I have been using my G72-C55DX Notebook PC to record music suddenly it fails to record with usb audio interface and I have tried all efforts to fix the problem but it doesn't work.

Hi ketpiano!
I have an article here for you that may help you resolve this issue:
Macintosh: Solutions for noise in the audio signal
http://support.apple.com/kb/HT2743
Thanks for using the Apple Support Communities!
Cheers,
Braden

I recently bought a dbx hardware compressor and am not quite sure how to use it in logic express 9. I hav a focusrite saffire 6 usb audio interface and am not dont how to use it in logic. Please help???

I recently bought a dbx hardware compressor and am not quite sure how to use it in logic express 9. I hav a focusrite saffire 6 usb audio interface and am not dont how to use it in logic. Please help???

MUYconfundido wrote:
Pancenter,
Thanks for the response, but I do not have a midi interface. I am using a midi to usb connector cable, thus bypassing the need for a Midi interface.
The Mac reads the USB cable as a midi device, but not the keyboard that I am trying to use as a controller. I have tried it with my korg sp 300 and with my Nord Electro 2.
Thoughts?
Thanks,
Tristan
Tristan...
This is what you have, correct?
http://www.alesis.com/usbmidicable
This from Alesis..
"The AudioLink Series USB cable receives and outputs MIDI signal thanks to its internal interface. The USB-MIDI Cable connects plug-and-play to your Mac or PC for an all-in-one USB-MIDI solution."
Notice, -internal interface-. What you have is a simple USB MIDI Interface. Most MIDI interfaces are USB.
My point is (was), MIDI OUT of the Korg goes to the connector marked MIDI IN on the Alesis, those new to MIDI often get this wrong.
pancenter-

USB audio interface

Hey guys,
I have a USB audio interface and I'm not sure how to get it working on Arch. It actually randomly started working one day when my sound settings in gnome started to show more than just "Digital Output (S/PDIF) - Built-in Audio" for possible output devices. One of those extra devices sent audio to the interface. Those entries just disappeared though and I'm not sure how to get them back. I'm using ALSA.
I'm not sure what additional information you may need.
Thanks

Have you looked on the ALSA wiki about USB sound devices?
https://wiki.archlinux.org/index.php/Ad … ound_cards

Set up USB audio interface in lion osx 10.7?

Hi
Having no success in connecting two USB audio interfaces in lion os x 10.7.2.
One is a focusrite saffire 6 USB
The other is a numark omni control
Have installed drivers for both (from their installation discs)
Neither is being recognised - have attempted to change input/output in sounds (within system pref) - simply no option there to select either
Is it anything to do with them being USB 1.1 perhaps?
Any ideas?

Thanks for the advice mate.
I should point out that I am without home broadband at present...
but before I picked up your message, I had checked both the numark and focusrite websites on my iPhone using 3G connection. I was able to download, transfer and install the current numark driver from my phone to my desktop - and the omni control appears to be working fine now.
I wasn't able to download the focusrite USB driver to my iPhone for some reason though. Better head out with a memory stick to use proper t'internet at my sister's tomorrow I guess!
I do wish that it was as easy to setup audio on new os x as on my novation xiosynth - it truly seems to be a 'plug and play' device.
Anyhow, much appreciated - thank you again for posting me the links.
Have a great day

USB Audio Interface with bad latency problems under bootcamp

Hi everyone,
I am currently running an Edirol UA-25 USB audio interface under Mac OS X for my normal music-listening needs. Everything works fine, and there is next to no latency when messing around in Garageband .
However, when I switch into bootcamp to use Cubase SX 3 for audio production and sequencing (has all my windows-only VST instruments), the interface pops and crackles extremely. It's almost as if the USB interface is losing sync..?
When I turn the buffer up on the drivers, this stops, but it is annoying as I like to have low latency when recording for direct monitoring.
Can anyone give me any insight into why this might be happening?
I know this is an audiophile-type question, but I thought I might as well give it a go. Or heck, if you wanna direct me somewhere where they might be able to help me!
Cheers!
Chris
P.S. Using a MBP 2.5GHZ 2GB RAM

when you select , lets say the USB device in your audio preferences, it will be used as the input and output device. You can use the USB interface's audio outs plugged into your mixer, and use speakers or the headphone jack. When you create an aggregate device, using the USB device and your built in audio, and choose it in your audio preferences, this allows you to use the inputs and outputs of both the USB interface and your built in audio from your mac. So now you can record from one device while listening back on another. meaning you can record the audio from the USB device and listen back using your Mac speakers or from headphones plugged into your mac.
if you get a better audio interface, one with mic inputs, you will still need to connect it to speakers or plug in headphones to it to hear audio. If you have the budget, a dedicated firewire audio interface will usually give better results, in audio quality, than a behringer mixer and a usb interface.

Audio input setup with a USB audio interface

When i plug my USB audio interface into the USB port, GB gives me a message that it has been detected, and it shows up in the audio input preferences.
But it doesn't seem to be listening. Signals light up on the interface when i speak into the mike, but not on my GB.
I also switched to the device I'm using in my Mac input sound preferences.
Hints, anyone?

Nothing - it's a new project. Thought maybe I ought to get the input device working before starting.

My roland Ua-25ex usb audio interface audio input no recognised by macbook pro running osx 10.

my roland Ua-25ex usb audio interface audio input not recognised by macbook pro running osx 10. ...the audio outputs are ok but the (audio in) input preference for the UA-25ex is greyed out and the sliders for input volume etc are disabled ... and I can only record voice by using the macbook pros onboad microphone not the usb interface

Logic Users
Looooong Tutorial for beginners
MacPro Videos on Logic
i have all the logics but i don't know them deeply.
i like some of the music files/loops you get bundled with it, there's plenty to get started.

USB Audio Interface Issue

Similar Messages

Maybe you are looking for