USB connection problem with Windows XP

When I connect my device with my Windows XP computer, the computer can't see the device.  I have a Treo 700wx.  I used to be able to connect with no problem -- but now nothing.  I am running ActiveSync 4.5.  I tried soft reset on the Treo with no luck.  Not sure what to try next??
Help!
Post relates to: Treo 700wx (Alltel)

mimiandbop wrote:
I am a newbie, (to the site, not to Palm) looking for some guidance with old technology. I am still using the Palm IIIXE with a Dell computer running XP Home. My question is this:  What do I use to connect my cradle, which was serial port, to the computer's USB port? 
I have been using an infrared adapter for USB but recently had to do a wipe and reload of the XP and was hoping there might be something better then that method.
Any help will be appreciated.
Post relates to: Palm IIIxe
This question is Off-topic for this section of the forum.  Questions here concern MicroSoft ActiveSync.
Please start a new thread in the Hardware section to get an answer.
WyreNut
Post relates to: Centro (AT&T)
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