Usb controller driver

my wireless keyboard will not work and device manager is showing a USB controller driver missing.  When i tried to update driver it didnt fix the problem.  i downloaded chipset driver and that didnt fix the problem.  the wireless mouse works fine but the keyboard wont work.  Any sugeestions  my warranty just expired and i have tried everything that i could find on google.  thank you

Hi:
You are missing a letter or something from the model number you posted.
Please post the product number which can be found on the same sticker as the serial number.

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    dvi: DrvDesc - Dispositivo de almacenamiento USB
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    dvi: Mfg - Dispositivo de almacenamiento USB compatible
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    dvi: ActualSec - USBSTOR_BULK.NT
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    flq: CopyStyle - 0x09000000
    flq: {FILE_QUEUE_COPY}
    flq: CopyStyle - 0x09000000
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    flq: SPQ_SCAN_FILE_COMPARISON
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    inf: ServiceType=1 (usbstor.inf line 234)
    inf: StartType=3 (usbstor.inf line 235)
    inf: ErrorControl=1 (usbstor.inf line 236)
    inf: ServiceBinary=C:\Windows\system32\DRIVERS\USBSTOR.SYS (usbstor.inf line 237)
    inf: DisplayName="Controlador de dispositivo de almacenamiento USB" (usbstor.inf line 233)
    dvi: Add Service: Modified existing service 'USBSTOR'.
    inf: AddReg=DeviceSpecific (usbstor.inf line 238)
    inf: {Install Inf Section [USBSTOR_BULK.NT.Services] exit(0x00000000)}
    dvi: Updated reflected section names for: usbstor.inf
    dvi: {Install DEVICE exit (0x00000000)}
    dvi: Writing common driver property settings.
    dvi: DriverDescription=Dispositivo de almacenamiento USB
    dvi: DeviceDisplayName=Dispositivo de almacenamiento USB
    dvi: Install Device: Restarting device. 09:35:54.537
    dvi: Install Device: Restarting device completed. 09:35:57.625
    !!! dvi: Device not started: Device has problem: 0x0a: CM_PROB_FAILED_START.
    dvi: Default installer: Exit
    dvi: {DIF_INSTALLDEVICE - exit(0x00000000)} 09:35:57.641
    dvi: {DIF_NEWDEVICEWIZARD_FINISHINSTALL} 09:35:57.641
    dvi: No class installer for 'Dispositivo de almacenamiento USB'
    dvi: Default installer: Enter 09:35:57.641
    dvi: Default installer: Exit
    dvi: {DIF_NEWDEVICEWIZARD_FINISHINSTALL - exit(0xe000020e)} 09:35:57.657
    ndv: Device install status=0x00000000
    ndv: Performing device install final cleanup...
    ! ndv: Queueing up error report since device has a PnP problem...
    ndv: {Core Device Install - exit(0x00000000)} 09:35:59.201
    ump: Server install process exited with code 0x00000000 09:35:59.232
    <<< Section end 2015/01/09 09:35:59.279
    <<< [Exit status: SUCCESS]

    I tried, but windows says that the best driver is alredy installed.
    Now I've just tried to delete (uninstall) absolutly all devices under Universal Serial Bus Controller
    (host controllers, root hubs, etc) into Device Manager, and then I've click on
    Scan for hardware changes to force reinstall of all USB drivers. After that I've connected my USB external hard disk and has been correctly recognized and its working. However I don't know if when I'll restar the server and connect a new one usb device
    it will continue working or not. I'll try later, because this is a production server.
    I've tried for drivers into HP site to update or reinstall, but there isn't any driver for motherboard or USB controller. It's an HP ML350 G6.

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