"USB Device not recognized" -- Computer cannot recognize ipod.
My computer (HP laptop) just, out of nowhere, stoped recognizing my ipod.
The message that comes up is "One of the USB devices attached to this computer has malfunctioned, and Windows cannot recognize it." It comes up as an "Unknown device" instead of a USB Mass Starage Device or an ipod.
The only reason this problem may have occored is because my friend borrowed it and tried to hook it up to her computer, which is Windows Vista. (Mine is Windows XP) I did not know she was going to hook it up to her computer, so I'm not sure what could have happened. Is there any like between hooking an ipod up to Windows Vista and then trying to hook it up to Windows XP?
I've seen that a lot of other people have had this problem too, but I haven't found any solutions yet. I've tried everything in suport--The 5 R's, Changing to disk mode, chicking my USB drives, ect. I realy would rather not take it to an ipod store, because it costs money.
Any solutions?
I would be interested in any responses to this problem. We have 2 1st generation nanos and last week both of them stopped being recognized by our computer. We also have 2 2nd generation nanos and a 3rd generation nano. The 2nd and 3rd generation nanos are working fine but both of the 1st generation are having the same issue as RachelRocketship's. We have tried the same solutions that she has with no luck.
Similar Messages
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"USB Device Not Recognized" Message when connecting iPod Nano
I get the following windows pop up when connecting my son's iPod Nano
*"USB Device Not Recognized"*
*One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.*
I have successfully connected this device to this computer before so I don't know what has changed.
Message was edited by: ipodnannouserThis did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
Reset the iPod:
1. Unplug the iPod.
2. Turn the hold switch to HOLD and then back to off.
3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
4. Plug in the iPod. It should now be recognized.
This worked fine for me the first time. Thanks! Jack -
Hi!
So here's what happened: My nano has been working just fine. I plugged it in this morning to my computer, and it automatically turned on, but instead of charging, it went to play music. I turned it off. However, it did not switch to charging mode. So I unplugged it, and then I plugged it back in. "USB Device not recognized." My iPod won't turn on anymore, and my computer simply does not recognize the nano.
It may have gotten slightly damp yesterday as it rained a bit when I was walking home (though I kept it covered). When I got home, it proceeded to work for another two hours after that--then I turned it off. And this morning? It doesn't work, as described above.Try cleaning the connector on the bottom of the phone. Use a magnifying glass to see what is stuck inside, a dry toothbrush and/or wood or plastic toothpicks (nothing metal). If that doesn't resolve the problem your phone is broken.
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Windows won't recognize my iPod - USB device not recognized
This is really frustrating. So I got a 4gb iPod nano on Saturday, took it home, set it up and everything was going just fine, no worry's. About 4 hours later I went to adjust my songs and it would not come up in iTunes. A little pop-up box said that the "USB device not recognized - one of the USB devices attached to this computer has malfunctioned and windows does not recognize it." After owning my iPod for less than an afternoon, I now have an ipod that I can do nothing to including change the music, charge it, etc. It works normally otherwise, it just won't connect to my computer. I then plugged in my older 256mb usb stick, and the same message, it too does not get recognized by windows. So I then tried a brand new 1gb usb stick that I had and the same result, not recognized by windows. I updated my itunes to the latest one after purchasing my ipod (version 7.4.3.1) and have looked up everything that I can and tried everything I saw to try, but nothing, absolutely nothing, worked. However my usb mouse, usb joystick, and usb printer all still work, but my moniter that has four usb outlets on it causes the same message, if I plug in the cable that connects one usb on my computer to the four on my moniter, windows can not recognize it. When I look in my device manager at the "unknown device" under the usb controller list it says that there is not driver for it, however I know that the drivers are either on my computer or built into windows. Any help? Anybody have an idea about what to do? Is it something in my windows registry has changed because of the new itunes, etc.?
Now that I've had some sleep, I realise I didn't really provide information that may lead to some specific help. Here goes - when I first plugged in the ipod nano (8gb), It displayed the screen it was supposed to - I could see the lightning bolt through the battery icon and knew it was charging. The icon for the ipod also appeared in the left-hand listing in itunes (in the section that existed under Library, before the sections Store and Playlists). This section now does not appear (I can't remember the title of this section, but it might have been 'devices'). In fact, I'm pretty sure this problem started when I clicked on this icon - nothing happened and it disappeared - so did the display on the ipod, which is not just the apple. This means itunes has only Library, Store and Playlist in the left-hand colunm. While I accept that computers do not work on normal logic, this seems to me to indicate that the drivers are fine, the system is fine, my laptop is fine - its the ipod or the usb cord. This morning as I tried again, this time my laptop gave me the option to 'click on the balloon to solve the problem' - let me quote: "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognise it. Try reconnecting the device. If Windows still does not recognise it, replace the device". Come on folks - one of you will surely know how to fix this (short of me taking the ipod back to the store to get my money back).
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Hello!
I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
I could really use some help solving this.
I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
Help a brother out, will you???Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
It was for an IPOD so you can see those details in the link.
Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
- Turn off computer.
- Plug Shuffle into usb.
- Then you must reset your shuffle
To reset iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
- Start computer and it should install the usb driver for the ipod automatically.
- Your i pod will say do not unplug so don't. then open itunes and it will be there.
I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
Just remember to not only eject ipod from itunes but stop usb.
Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
Stop it and select "apple ipod". -
USB Device Not Recognized (&IPOD WILL NOT TURN ON)
I have had an iPod Shuffle G2 for 6 months now with no problems until today.
It went flat when I was at my friends place so when I got back to my mums I plugged it into my laptop and it told me "USB Device Not Recognized One of the USB devices attached to this computer has malfunctioned and windows does not recognize it" I thought there was just a prob with that port in my laptop, so I put it in the other one. So I though Ill wait until I get to my nan and pops and put it in there computer which is where I sync it. Same problem in both ports. Except on this computer the orange light is on but doesnt flash.
Now my iPod doesn't turn on at all..
Which is fantastic..
Help yeah?
My mum is gonna kill me.thank you for you help so far. I am very frustrated with this thing. I have been trying to correct this problem for hours.
I will try to disable virus protection. but I will have to enable virus protection again. what should i do? -
3G iPod Touch "USB device not recognized" on any PC
My 3G been working fine for 1+ yr. Running iTunes 10 on a WinXP system; latest OS (4.2.1?) everything was up to date and working fine. One day I get "USB device not recognized" when I hook it to the PC. Also, when connected to a charger, I don't get the battery screen. It charges either way, but slowly.
I visited the local Apple store & the guru checked it on her system, with same results. I just reset it, hoping for a miracle, but it still isn't recognized.
Help?Hi Che-Che. I'm having what looks like the same problem. Cannot get this iPod Touch 4th Gen to be recognized on any computer. When I use the white Apple cord that came with it, absolutely nothing happens. Not a sign of being recognized or not being recognized. I brought a third party cable made by Scohche and it is made for iPod, but at least the computer acts like it is starting to load the USB driver, then it fails. The other cable you are talking about, was it an Apple cable? I'm leaning towards it being a faulty Apple cable.
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"USB Device not Recognized" when shuffle is plugged into computer
Everytime I plug my shuffle into my Dell laptop it comes up with the message "USB device not recognized". The shuffle doesn't show up in my computer or itunes. I've done some of things that it says to try, but I'd really like to get this fixed and get my shuffle working. Typically when I plug it in, it blinks once, yellow/orange, and then no more, and the notice comes up on the computer screen. If this makes a difference, the shuffle worked fine until last summer when my hard drive crashed. Upon installing a new hard drive, the shuffle began to not work/sync with my computer as it had been before. Any suggestions on how to get my shuffle working again? Much appreciated!
Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Perhaps the iPod Shuffle utility might help?
http://docs.info.apple.com/article.html?artnum=305204
Patrick -
USB Device Not Recognized - is my iPod toast?
Got a new computer recently with Win XP. When I try to connect my iPod with a USB adapter I keep getting "USB Device not Recognized" and if I click that I get "Try reconnecting the device. If Windows still does not recognize it, replace the device."
I can connect other USB devices like my compact flash cards etc. The iPod was working on my old computer.
Any ideas??
Thanks in advance for any help!!!I had a new ipod and windows wasnt recognizing it or giving me the message "new hardware found" and then telling me the drivers were missing... this is what I did and it fixed my problem.
1. go to www.driverguide.com and sign up (for free)
2. download usbstor.sys & usbstor.inf (and take note of where you download them to)
3. update drivers by selecting folder you downloaded the two files to
4. restart computer
5. open itunes and then connect ipod
good luck
-jackie -
USB device not recognized win7 iPod Touch 1g
My computer will not recognize my 1st Gen Ipod Touch 8gb when I plug it into my USB port. I get a message USB Device Not Recognized. I've tried everything from resetting the iPod, uninstalling and reinstalling iTunes and all other Apple related programs, to fiddling with the settings in my Device Manager. It will only recognize it as an Unknown Device, not even an Apple device.
What should I do? I just got this thing through a trade, it's clean, wifi works fine, in great condition. I just don't know what to do! It won't show up in iTunes at all, won't show up as a mass storage device, nothing. I am running Windows 7. I've also tried using different cords, different usb ports, and another computer. None of that made a difference.Haveylu looked ere:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Pay particular attention to the parts concerning the the Apple Mobile Device service. -
"USB Device Not Recognized" Bubble/ Ipod won't connect to Windows
Whenever i connect my ipod to my computer the ipod goes to "do not disconnect" and a bubble pops up on my computer saying "USB DEvice Not Recognized" i have switched it to all of my usb ports and unplugged all usbs except for my mouse at the same time. this happens 95% of the time. my ipod does charge while connected and it has only connected to itunes once in the past 2 weeks. im not sure if it is itunes because it started around the time i updated to itunes 7. since it is a windows bubble though i think it is a windows or ipod problem and not itunes. i have a dell that isnt great but works fine.
thanks for any help.
... Go TTU!Make that two idiots. My roommate got a Sansa and I decided to try out the cable. Nothing happened. Now suddenly my nano isn't recognized by my computer. I'm glad I read your post, now I can stop looking high and low for a solution. Until this happened it worked good as new.
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"USB device not recognized" when ipod plugged in???
(ipod mini 4gb)
When I plug my ipod into my laptop I get the message: "USB device not recognized." It says the device has malfunctioned!!! If I click on this error message it says my ipod is an unknown device and no drivers are installed for it???
It was working fine until a few days ago. If i reset it I can charge it up but that's all, it still does not appear in itunes or on my computer.
I've tried eveything on the help website but nothing works! Can anyone help?!
patriot 3050 Windows XPok my question is do you have a mac or windows based laptop
here is why and what happened to my ipod mini
my ipod mini was connected to my macintosh charging while i was using my imac and it came up with a system update 10.4.3 i installed it and finished installing it and afterwards my apple wouldn't recongnize my ipod mini or even display it one the screen i found out by myself that when the apple update got to the end of the update it installed new hard drive drivers but also installed the drivers on the ipod mini which locked out the mini's internal hard drive and my mini then stop responding it would play music and charge but wouldn't connect to the computer
so what i did to fix it was this
i went into utilites in mac os x tiger or any version of os x has this and selected disk utility you will notice that the ipod will appesr in disk utility but not on the desktop this is due to a recent system update driver that isn't compatible with the internal drive on the ipod mini so in disk utility just select format the drive in a mac os partition standard works the best it will then format the ipod and the ipod will apear in the desktop again but not as a ipod let me explain when you format the ipod using the disk utility it formats and even erases the firmware of of the hard drive on the mini so when you are done formating the ipod run the ipod updater to reinstall the ipod's operating system and presto your ipod will now work again
warning: i don't know how to fix this on a ipod in windows so if this is a windows based laptop you need to find someone witha macintosh to do this with sorry -
IPod not recognized. says"USB device not recognized and has malfunctioned
I just bought an iPod nano from one of my friends and i got the usb cord off of ebay. when i connect my ipod to my computer. it says usb device not recognized. i've installed software and everything. i've downloaded iTunes and all the ipod software i can find including the updater and other downloads from apple. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
After switching to a Nano, my Dell pocket DJ is having the same problem you are describing. I can't tell what the fix is but I plan on purchasing a new USB as I suspect that may be the problem.
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USB device not recognized with 160G ipod
I did absolutely nothing different, no updates, no hardware upgrades, didn't drop my ipod, suddenly when I plug my 160g classic into my computer vista just says "usb device not recognized" and I cant do anything. I can charge my ipod on my radio dock but that's it. I've tried plugging it into 2 32bit vista desktops, 1 32bit vista laptop, 1 XP laptop, and 1 64bit vista laptop and they all give me the same message. I've tried many different usb ports, and 2 different cables, nothing works. Help please!
I don't know if this will help you, but I was having the same problem and when I sent it off for repair...they sent it back saying it was not under warranty b/c it had liquid damage, etc...bunch of BS! Anyway, I called tech support to do a little venting and the technician said i should try uninstalling itunes, Apple updates, and quicktime which will not mess up your library, etc. Restart and then download newest version of itunes from apple website which i did. I restarted again and then connected IPOD 160G to it and to his credit...Ipod started to connect and be recognized in itunes. I had to restart one more time w/ ipod connected so it would all sync, but bottom line...it worked. Apparently, the itunes/quicktime updates can screw w/ these new ipods causing problems. Why they just don't come out and say that or at least suggest this line of solution when they send an ipod back unrepaired...i don't know....very poor cust service on that end of it. Hope that helps.
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My 6th generation nano isn't recognized by my computer. When I plug it in an error message pops up, which says "USB Device Not Recognized". Does anyone know how to start trouble shooting this? I updated both windows and iTunes.
Work through all the suggestions in this Apple support document first.
iPod: Does not appear in Windows or iTunes and Device Manager is empty
B-rock
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