Usb Device Not Recognized for N5800

hello guys, im about to start chaging the updates of my phone and i want it online or thru a pc, it can be done over the air but it will cost me so i decided pc, BUT theres a problem im getting this error msg when im connecting the usb phone and my pc heres the picture.
any help appreciated thanks!.... just bought this phone n5800 yesterday Huh! and i cant even connect it to the pc!
Message Edited by sprakanitezz on 29-Nov-2009 10:03 AM

sprakanitezz, download and install the latest Nokia PC Suite or Ovi Suite and the Nokia Software Updater. Now, connect your phone to the PC using the USB cable and choose PC Suite mode in the pop-up menu. It should get detected properly.
If it's not the case, I would suspect a faulty USB cable.
Check what version of firmware is there in your phone. From the many forums, I've heard that v21 is more stable than v30. Therefore, it will be better if you do some research on whether to update to the latest one immediately.
Cheers,
DeepestBlue
5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
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Message was edited by: ipodnannouser

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