USB Device Not Recognized - Palm 700p Verizon

Hi,
Yesterday morning I could sync, yesterday afternoon I got the error message "USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it." Sometimes when I click on the associated error pop-up message, it shows the location of my "unrecognized device" but sometimes nothing shows up.
I've seen a couple of posts on the web generally about this, but not about the 700p. I've tried rebooting the computer, tried syncing to a different computer, tried rebooting the phone, and blown out the contacts. I don't want to buy a new USB cable if I can help it because I'm thinking about getting a Pre anyways (although the fact that I can't seem to use Palm's chat function through either Internet Explorer or Firefox is starting to dissuade me).
Anyways, is there anything else I can try to resolve the issue with my 700p or should I just give up?
Thanks,
Margaret

if you already tried your phone and USB cable to a different USB port and computer then the problem could be in either the phone or the cable. if you don't want to buy a new cable because of your plan. maybe you can visit a store near you where you can borrow a cable or PC. at least you trying to make sure which is defective. in cases like this, the cause is the USB cable.

Similar Messages

"USB device not recognized." "The connection between your device and the desktop could not be established. Please check your setup and try again." Tungsten E2, Outlook 2007

Hi,
I am running XP SP 2, on a Dell Vostro 1000, Palm OS Garnet v5.4.7 on a Tungsten E2. I have worked though issues relating to synchronization, Outlook 2007, Docs to Go, etc., in the past. Thank you board members!
Once I worked thru all the initial problems, my Tungsten E2 was sync' ing beautifully to my laptop until a few days ago. There have been no changes (I know of) to the configuration, but now I receive "The connection between your device and the desktop could not be established. Please check your setup and try again." On the laptop I sometimes get "USB device not recognized." I am unclear why I get the PC message sometimes and not others.
I have tried the following: (not necc exactly in this order)
Double checked Hot Sync Mgr settings: Local USB (ver. 6.0.1)
Reset the Palm (multiple times)
Rebooted the laptop (multiple times before and after the Palm resets)
Went to Support Libraries including http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=57,E=0000000001060189973,K=9550,Sxi=3,Case=Obj(3695...)
and http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(1409)
Followed the steps in "Start Here" found at http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=26057
Moved Backup directory as per a post on this forum
Looked for a deleted a file called "Graffiti_ShortCuts_____________" per a post on this forum
Followed the steps in HotSync troubleshooter guide you can run through located on
http://kb.palm.com
Went into Device Manager - found it shows no yellow ! 's
Followed Device Mgr Troubleshooter - went all the way thru with no solution
Tried all four USB ports - the PC's bell-like tone does not sound when I disconnect or reconnect the Plam's cradle like it does when I conn/disconnect other USB devices -I think that is a clue. ...?
Cleaned the Palm's contacts (and cradle's contacts with a old, dry toothbrush)
Read all the posts under "USB device not recognized."
OK, I'm at a loss, can anyone help me? Many thanks in advance!
~Bob
Post relates to: Tungsten E2

Hello!
Using a cradle with the Tungsten E2? Tried bypassing the cradle and just use the hotsync cable? Tried a different computer yet? Somehow, the PC is having problems getting a signal from the device. I assume you have the laptop charger plugged into the laptop during this? Not going through a docking station or port-replicator.
One crazy thing you can try is unplug the charger from your laptop, remove the battery from the laptop and leave it out for like 10mins and put it back in and reboot the laptop. This should not cause side effects but still contact your OEM to make sure that nothing else is needed after leaving the battery out for extended period of time. Keep me posted.
Post relates to: Treo 650 (Unlocked GSM)

Sorry one more question, "USB Device not recognized" ???

I got this new iPod dock, called the Harman/Kardon GO+PLAY, they say it should sync with all new iPods... when i connect this dock to my computer through the USB, and then I connect my iPod to the dock, it always says on my computer, "USB Device not recognized". Does anyone know how to fix this?

try to update the driver in your device manager.. right click on palm handheld then update driver...
if not successful..
try this..
Force Un-installation of the Device Driver.
Close all running programs.
Open the Run Application.
Click Start.
Click Run.
Type “cmd” (without the quotes) then click OK. The Command Window will open on the default directory C:\Documents and Settings\<windows login>\.
Type “set devmgr_show_nonpresent_devices=1” (without the quotes) press enter. It should just go to the next line.
Type “start devmgmt.msc” (without the quotes) then press enter. The Device Manager should open.
On the Device Manager
Click View from the menu bar.
Click Show Hidden Devices.
Look for categories, Palm OS Handheld, Other Devices and Universal Serial Bus Controllers.
Expand Palm OS Handheld (if available) and uninstall all PalmHandheld.
Right+Click on the PalmHandheld.
Click Uninstall.
Repeat Steps A and B until all PalmHandheld are Uninstalled.
Expand Other Devices (if available) and uninstall all Unknown Devices.
Right+Click on the Unknown Device.
Click Uninstall.
Repeat Steps A and B until all Unknown Devices are Uninstalled.
Expand Universal Serial Bus Controllers and uninstall all Unknown Devices.
Right+Click on the Unknown Device.
Click Uninstall.
Repeat Steps A and B until all Unknown Devices are Uninstalled.
Close the Device Manager.
Restart the Computer.
After Restart, wait for all the components to be loaded on the System Tray especially the Hotsync Manager.
Perform Hotsync.
Post relates to: Centro (Unlocked GSM)
Post relates to: Centro (Unlocked GSM)

USB device not recognized, and more!

This morning when I tried to sync m y Z22, I got "USB DEVICE NOT RECOGNIZED". Connected the cable to every one of my USB ports, tried to sync each time but got the same message.
I shut down the PC, unplugged it, waited a few minutes, reconnected it, rebooted, and tried to sync again. Still got "USB DEVICE NOT RECOGNIZED".
Checked Palm Support, was advised to upgrade to the current version of the software (I was using V4-something). Downloaded and installed the upgrade. I got an error at the end of the installation that (what I assume was my old software) had been moved to Palm OS Incompatible Apps.
I tried to sync again, same problem. Opened the (new) software & half my data is gone.
So, I have a few problems:
1 - How do I fix this &^#$!!! USB error? and,
2 - How do I roll-back the software to my previous version to access all my data? In Add/Remove Programs, with Updates checked, the new software is the only one there. (Because I couldn't sync, at least the data on my Z22 is still intact.)
Someone PLEASE help, my whole LIFE is in this thing!!!
Thanks in advance,
Fig
Z22/WinXP Home SP3/USB
Post relates to: Palm Z22

try to update the driver in your device manager.. right click on palm handheld then update driver...
if not successful..
try this..
Force Un-installation of the Device Driver.
Close all running programs.
Open the Run Application.
Click Start.
Click Run.
Type “cmd” (without the quotes) then click OK. The Command Window will open on the default directory C:\Documents and Settings\<windows login>\.
Type “set devmgr_show_nonpresent_devices=1” (without the quotes) press enter. It should just go to the next line.
Type “start devmgmt.msc” (without the quotes) then press enter. The Device Manager should open.
On the Device Manager
Click View from the menu bar.
Click Show Hidden Devices.
Look for categories, Palm OS Handheld, Other Devices and Universal Serial Bus Controllers.
Expand Palm OS Handheld (if available) and uninstall all PalmHandheld.
Right+Click on the PalmHandheld.
Click Uninstall.
Repeat Steps A and B until all PalmHandheld are Uninstalled.
Expand Other Devices (if available) and uninstall all Unknown Devices.
Right+Click on the Unknown Device.
Click Uninstall.
Repeat Steps A and B until all Unknown Devices are Uninstalled.
Expand Universal Serial Bus Controllers and uninstall all Unknown Devices.
Right+Click on the Unknown Device.
Click Uninstall.
Repeat Steps A and B until all Unknown Devices are Uninstalled.
Close the Device Manager.
Restart the Computer.
After Restart, wait for all the components to be loaded on the System Tray especially the Hotsync Manager.
Perform Hotsync.
Post relates to: Centro (Unlocked GSM)
Post relates to: Centro (Unlocked GSM)

Re: "USB device not recognized." "The connection between your device and the desktop could not be established. Please check your setup and try again." Tungsten E2

Have had my Tungsten E2 for 3 years...I always use cable to Hotsync, and the last few weeks it has worked only intermittently. Either the device is not recognized, or it starts the HotSync and then freezes. I have checked out various online suggestions but then discovered that the only thing that seems to work is to exit Hot Sync Manager, then restart it again each time - then Hot Sync seems to work fine - a temporary solution! I don't have Bluetooth capabilities. I can't figure out if I need a new cable, a new OS (have Vista), a new laptop (only 2 years old) or a new Palm! Any suggestions? Thanks!
Post relates to: Tungsten E2

Hello!
The next time that happens, USB device not recognized error, unplug the cable from the PDA and pc, then soft reset the device, then plug the PDA back in and see wat happens.
Post relates to: Treo 650 (Unlocked GSM)

USB Device Not Recognized

Operating system: Windows Vista
Error: USB Device not recognized
While actively on the computer, we suddenly got a message stating that the USB Device was not recognized. The only thing plugged in to the USB port was a mouse. Tried all the ports, same message. Tried another mouse, same thing. Tried a thumb drive, and low and behold, 2 of the 3 USB ports worked. Tried a URL from MS which is supposed to help with this exact problem and possibly fix it: http://windows.microsoft.com/en-us/windows-vista/Tips-for-solving-problems-with-USB-devices
This didn't work.
Contacted HP support and they wanted me to restore back to a restore point as well as updating my BIOS. After searching the issue more extensively using Google, I found that several people said to do this:
Shut down the computer
Remove the power plug
Remove the battery
Put the battery back in
Power up the computer (without the power plug)
This forces a hard reset.
Almost as if by magic, the problem disappeared. A much simpler and less technical solution to the problem than what HP recommended!!!!

Hi @yani1015,
Welcome to the HP Support Forums! I see when you were installing your HP Printer you got a message on your Computer saying 'USB Device not Recognized.' To better assist you can you leave me with the following information:
1. What is the Exact model of HP Printer you are using?
2. What is your current Operating system, Windows or Mac and which version?
3. Were you able to install the printer?
4. Did you plug in the USB prior to the software prompting you to?
Click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR finds, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

TS1369 Hello! I have an Ipod Shuffle 2nd Generation and it is not recognized by my Windows 8 based laptop. An error message of 'USB device not recognized' is shown. I have the latest ITunes version installed, and tested the dock in other pc's.

Hello!
I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
I could really use some help solving this.
I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
Help a brother out, will you???

Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
It was for an IPOD so you can see those details in the link.
Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
- Turn off computer.
- Plug Shuffle into usb.
- Then you must reset your shuffle
To reset iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
- Start computer and it should install the usb driver for the ipod automatically.
- Your i pod will say do not unplug so don't. then open itunes and it will be there.
I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
Just remember to not only eject ipod from itunes but stop usb.
Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
Stop it and select "apple ipod".

USB Device Not Recognized issues

I have a Qosmio X505-Q860 and I've been getting the 'USB Device Not Recognized' error constantly for several months. I've never plugged anything into any of my USBs and the error is now causing a nice Blue Screen (which happened about 4 times yesterday within 1 hour). I've tried uninstalling the problem USB hub but it keeps telling me that it failed to uninstall (I'm on my administrator account when doing this). How in the world do I get rid of this so my computer stops crashing and driving me crazy!?
Edit: I should also mention that everything is up to date (I check often and checked just now).
"A stopped clock is still right twice a day."

I suggest trying another USB cable. If you are positive that your cable is not the issue then try resetting the iPod and booting into disk mode (Hold menu+select down until Apple logo appears. Then hold menu+play/pause down and the iPod will go into disk mode, see if the computer recognizes it then. If that works then their is either a software issue on the computer or a firmware issue. Worth trying to restore but backup all your iPod's files first!

"USB Device Not Recognized" Bubble/ Ipod won't connect to Windows

Whenever i connect my ipod to my computer the ipod goes to "do not disconnect" and a bubble pops up on my computer saying "USB DEvice Not Recognized" i have switched it to all of my usb ports and unplugged all usbs except for my mouse at the same time. this happens 95% of the time. my ipod does charge while connected and it has only connected to itunes once in the past 2 weeks. im not sure if it is itunes because it started around the time i updated to itunes 7. since it is a windows bubble though i think it is a windows or ipod problem and not itunes. i have a dell that isnt great but works fine.
thanks for any help.
... Go TTU!

Make that two idiots. My roommate got a Sansa and I decided to try out the cable. Nothing happened. Now suddenly my nano isn't recognized by my computer. I'm glad I read your post, now I can stop looking high and low for a solution. Until this happened it worked good as new.

"USB device not recognized" when ipod plugged in???

(ipod mini 4gb)
When I plug my ipod into my laptop I get the message: "USB device not recognized." It says the device has malfunctioned!!! If I click on this error message it says my ipod is an unknown device and no drivers are installed for it???
It was working fine until a few days ago. If i reset it I can charge it up but that's all, it still does not appear in itunes or on my computer.
I've tried eveything on the help website but nothing works! Can anyone help?!
patriot 3050 Windows XP

ok my question is do you have a mac or windows based laptop
here is why and what happened to my ipod mini
my ipod mini was connected to my macintosh charging while i was using my imac and it came up with a system update 10.4.3 i installed it and finished installing it and afterwards my apple wouldn't recongnize my ipod mini or even display it one the screen i found out by myself that when the apple update got to the end of the update it installed new hard drive drivers but also installed the drivers on the ipod mini which locked out the mini's internal hard drive and my mini then stop responding it would play music and charge but wouldn't connect to the computer
so what i did to fix it was this
i went into utilites in mac os x tiger or any version of os x has this and selected disk utility you will notice that the ipod will appesr in disk utility but not on the desktop this is due to a recent system update driver that isn't compatible with the internal drive on the ipod mini so in disk utility just select format the drive in a mac os partition standard works the best it will then format the ipod and the ipod will apear in the desktop again but not as a ipod let me explain when you format the ipod using the disk utility it formats and even erases the firmware of of the hard drive on the mini so when you are done formating the ipod run the ipod updater to reinstall the ipod's operating system and presto your ipod will now work again
warning: i don't know how to fix this on a ipod in windows so if this is a windows based laptop you need to find someone witha macintosh to do this with sorry

USB device not recognized ... any help ?

Hey guys,
So i went to plug my iPhone 3G into my PC running Windows Vista and it comes up with the error message,
"USB Device Not Recognized
One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."
Last time this happened I uninstalled the USB Root Hubs on my computer and when they reinstalled my iPhone connected, but it has happened again and this method no longer works.
I've tried restoring my phone, turning it on and off, i tried stopping my computer from turning off my USB ports but to no avail...its getting very frustrating because i can't sync my phone
ANY suggestions would be great PLEASEEEE!
Message was edited by: chris__robin

Try a different port and a different USB cable.

USB device not recognized - ipod video-help!!

when I connect my ipod video, I get a message "USB device not recognized", when I click, I get: "no drivers installed for this device". I have re-installed the ipod software, reset the ipod and re-installed itunes, just in case. I have been on this problem since Christmas. Any ideas at all, anybody?
dell Windows XP

I have this EXACT same problem. And my ports are definitely 2.0 USB. I've uninstalled and installed all the iPod, iTunes and Quicktime components at least 4 times. I've reset the iPod. I've read everything I can get my hands on... nuthin'... nada...
Can anyone help?

USB Device Not Recognized (&IPOD WILL NOT TURN ON)

I have had an iPod Shuffle G2 for 6 months now with no problems until today.
It went flat when I was at my friends place so when I got back to my mums I plugged it into my laptop and it told me "USB Device Not Recognized One of the USB devices attached to this computer has malfunctioned and windows does not recognize it" I thought there was just a prob with that port in my laptop, so I put it in the other one. So I though Ill wait until I get to my nan and pops and put it in there computer which is where I sync it. Same problem in both ports. Except on this computer the orange light is on but doesnt flash.
Now my iPod doesn't turn on at all..
Which is fantastic..
Help yeah?
My mum is gonna kill me.

thank you for you help so far. I am very frustrated with this thing. I have been trying to correct this problem for hours.
I will try to disable virus protection. but I will have to enable virus protection again. what should i do?

"USB Device Not Recognized" Message when connecting iPod Nano

I get the following windows pop up when connecting my son's iPod Nano
*"USB Device Not Recognized"*
*One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.*
I have successfully connected this device to this computer before so I don't know what has changed.
Message was edited by: ipodnannouser

This did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
Reset the iPod:
1. Unplug the iPod.
2. Turn the hold switch to HOLD and then back to off.
3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
4. Plug in the iPod. It should now be recognized.
This worked fine for me the first time. Thanks! Jack

Ipod 7th generation. bought it 3 days ago. no problem then but now won't turn on. I keep getting a usb device not recognized (and i keep changing ports to no avail). what to do?

ipod 7th generation. bought it 3 days ago. no problem then but now won't turn on. I keep getting a usb device not recognized (and i keep changing ports to no avail). what to do?

wish i can rmber how mine was fixed i think i just waited tried again and likr magic it worked again left itunplugged, i was like you recently boughtand it happened to me, now i have another diffrent promblem with it.

USB Device Not Recognized - Palm 700p Verizon

Similar Messages

Maybe you are looking for