USB Device Not Recognized (PC doesn't recognize th...

My PC in which i am using XP, doesn't recognize the 5800 when i connect to USB place through Cable CA-101 i read all posts but there were just similar problems later in the process and by using Vista not XP, i already tried all downloads, cable drivers, and uninstalling and installings it says in some similar topics like in http://europe.nokia.com/nokia/0,8764,81914,00.html but nothing, i some how checked the cable for any cut, but logically, it seems to be ok, as it shows the message: USB Device Not Recognized as soon as i connect it in both ends (PC and Phone), then i checked in all connecting modes like PC Suite, Mass storage, etc. and the same, reset the phone, and same again, restart pc, restart the phone, even one tip on this page that says remove the PC from the cocket and press the On/Off buton 4-5 times to remove all the electricity that remains inside the mother board, nothing changed at all. please any one who can help would do great,
I Thank all of you in advance,
Regards,

I had the same problem. Solved by e-mailing nokia technical support.
There appears to be some conflict between the PC Suite and Nokia Updater Software on Windows XP. When I only installed the Nokia Software Updater on a separate machine without installing the PC Suite, my XpressMusic 5800 was recognised first time and the firmware update progressed without a hitch when before it was impossible.
All the necessary drivers are included on the Nokia Software Updater so you don't need to install any cable drivers separately. Also, the Connectivity Cable (CA-101D) that is included in the box is all you need to connect to the PC.
If you have already installed PC Suite, use the Uninstaller Software from nokia to remove the PC Suite software and then reinstall the Nokia Software Updater program.
Download Nokia PC Suite Cleaner 3:
http://europe.nokia.com/get-support-and-software/download-software/nokia-pc-suites/how-to/nokia-pc-s...
According to tech support, if the software update succeeds, you can then install the PC suite for other features.
Hope that helps.
ps
I have assumed you've checked that your USB port on the PC is working and that you have allowed the connection to PC Suite on your Xpress5800 when the "pop-up" screen appears on the phone when you first plug in the USB cable.
In my case, I could still sync with PC Suite but could not update my firmware as Nokia Software Updater keeps saying that the Xpress5800 was not recognised.
Message Edited by maspen on 21-May-2009 03:53 AM

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Hey 655micha,
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So i went to plug my iPhone 3G into my PC running Windows Vista and it comes up with the error message,
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Message was edited by: chris__robin

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Message was edited by: ipodnannouser

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