USB device not recognized - Strange problem.
Alright, so as of this this morning out of the blue iTunes will not recognize my 120gb iPod classic. Whenever I try to unplug it and plug it back in I get a pop up error that says "usb device not recognized." I've spent the better part of today googling that phrase and trying everything from the basic 5 Rs, (except for Restore because my PC wont recognize the ipod) to reinstalling my motherboard drivers for the usb ports. Ive tried the iPod in every last USB port on my machine and I still get the same error message.
The weird part is, every other USB device I own works like a charm in every USB port on this same machine, including an old 60 gig iPod video I have. I plug that sucker in and it immediately gets recognized in iTunes. At this point, one would draw the conclusion that there is probably something wrong with the usb port on the iPod classic, however the iPod immediately connects to my laptop as well as my Xbox 360 with no issue. I should mention that I am running Windows 7 Release Canditate, and the iPod has been working fine on this OS for months.
I even went as far as doing a system restore to an older restore point thinking that it was perhaps a Windows update issue. This of course did not work.
There has to be some sort of issue with how that particular iPod communicates with this particular machine and I can't put my finger on it. Its driving me insane. Short of reinstalling Windows, I have no idea what to do from this point forward. Any suggestions would be greatly appreciated.
Have you tried uninstalling, then reinstalling iTunes (rebooting between the uninstall and reinstall)? Perhaps the issue is a corrupt file within iTunes.
Similar Messages
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ipod 7th generation. bought it 3 days ago. no problem then but now won't turn on. I keep getting a usb device not recognized (and i keep changing ports to no avail). what to do?
wish i can rmber how mine was fixed i think i just waited tried again and likr magic it worked again left itunplugged, i was like you recently boughtand it happened to me, now i have another diffrent promblem with it.
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I have an Iphone 5S and used to sync it to my computer in the past without any problem, but now I can't, and appears the message "usb device not recognized", and the cable is good and so the USB port. Do you have any idea what's the problem?
Try leaving it plugged in and then restart the computer.
If you are on Windows this link may help but it is a bit old.
http://www.technologynext.org/error-usb-device-not-recognized-how-to-fix/ -
New USB Problems - USB Device Not Recognized
I've had Ultimate x64 installed for awhile now. It's gone through some growing pains (mostly NVIDIA-related BSOD issues) but it's usually pretty stable. About a week ago it started having USB problems.
I have a SanDisk ImageMate USB 2.0 card reader that suddenly stopped reading my camera media. I also have an HP photosmart 7960 that stopped printing (I was using drivers for another printer, per instructions from HP, because this printer doesn't have Vista drivers). My Memorex flash drive also no longer works, and it no longer sees my Garmin GPS. They all say "USB Device Not Recognized".
I contacted HP and they determined that my USB needed to be rebuilt. This is what I did:
Unplugged all USB devices.
Removed all related USB software.
Booted up in safe mode and went to Device Manager and uninstalled, in this order: USB root hubs, then USB host controllers.
Even in safe mode, I couldn't get everything to stay deleted. As soon as I deleted a USB host controller it would reinstall itself and install a root hub.
I rebooted, and now I'm trying to install the SanDisk card reader. It installs it, and then there is an exclamation point next to "USB Mass Storage Device" in Device Manager. I've tried to update the driver (also by having it look in C:\Windows and all subfolders) and it says "Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10."
So I seem to be stuck with no USB. I've been throwing new hardware at Vista, determined not to go back to XP. However, I'm sure I can't work without USB. What should I do at this point?
Thanks!WHY hasn't anyone replied to this thread? This is a huge issue, and I am certain millions are affected. Glowball, did you find a solution.
I have had major issues with my PC Card (PCIMIA SLOT) Adapter TYPE I & II Compact Flash Card Readers, which were plug and play in XP, give the same behavior - now you see it , now you don't! None of the manufacturers were willing to provide any acknowledgement nor certify their devices for VISTA. However, on the MS Support site I did find the attached instruction for a Reg Edit which allows the assignment of an IRQ to the PC Card Adapter in VISTA - apparently this was not required in XP (is this an advance in the OS??? I think not!). IRQ 16 was assigned, and now works great on my Vista Home Premium laptop.
On my other Vista Business laptop, I have a PC Express Cardslot - haven't tried an Adapter for SD + cards yet there, but supposed to not have the same issues, I believe. However, I am having the same issue Glowball describes above with my USB Card reader. It is USB 2.0 high speed certified and has been working great for Readyboost with an 8 GB SD card inserted and adding 4 GB of Readyboost "ram". However, when I also inserted a CF card into the adjacent slot of the same card reader, it has become an "unrecognized device" as noted above. Tried unplugging, replugging USB cable. Although still displayed in My Computer and Explorer, the drive contents are not updated or active and cannot be opened - get "drive not present error" and the USB error noted above.
I am unwilling to delete the USB drivers/device EVERY time I need to work with a CF card. Surely there is a registry correction for this issue. It must also tie into this IRQ issue noted with the PCIMIA card readers above as well?
Anybody know or CARE?
Mike Mulligan
720-987-4470
[email protected] -
My Zen Micro Problem--USB Device Not Recogni
I'm terribly terribly sorry if this question has already been answered, but I tried searching through the forums and found no solution to my problem. Although my Zen had worked fine for a few monthns (aside from the loose headphone jack grr), my computer recently doesn't recoginize it. When I plug it in, a yellow box that says "USB Device not Recognized" pops up. I tried plugging it in other slots but I still get the same message. I even tried it on another computer and it still wasn't recognized. I repeatedly unistalled/installed the software and drivers from both the cd and website. I also uninstalled the MTP but now I don't know how to install it again. I even reformated my Zen. Oh, and I'm using WinXP. Is there any hope for my Zen? Suggestions will be greatly appreciated.
So you were on the v.2 firmware? And now you've switched to v. Or did I read that incorrectly?
If it ceased to recognize your player using v.2, you might want to try uninstalling the player from your USB port (you can do this through the system manager). If you're receiving this error message using v., then try unistalling the player driver from the USB port (again, in system manager), restart your computer, then reinstall the driver. I've had to do that a few times for my digital camera. If that doesn't work, you might try contacting tech support.
Good luck! -
80gb Classic won't sync or charge; "USB Device Not Recognized"
I have an 80gb classic, and a 5th gen. 30gb ipod both with the same issue. I recently rebuilt mine and my husband's computers with new MB's and Processors. I reformatted the HDD's and then installed all necessary drivers and the like along with the newest itunes 9. My ipods had no previous problems and worked like a charm 5 mins earlier.
I hooked them up to my computer and windows came up with an error message saying "USB Device Not Recognized...one of the usb devices has malfunctioned and windows does not recognize it." I put in my other ipod, same error message.
I have tried everything to fix this including, unplugging all usb's but ipod and trying all usb ports, reinstalling usb drivers, switching to 1.1, uninstalling itunes completely and using older versions 5-8, wiping OS and installing vista instead of XP, putting ipod into disk mode, resetting ipod numerous times, among some other things. This error message comes up on all computers in the house (4) including ones that have not been wiped or upgraded.
In addition to windows and itunes not seeing it, it will not charge via USB or wall AC power. The Ipods are devoid of charge now, but when they were full on battery life they still played music through headphones and stereo with no issues, they just won't do anything computer related it seems.
I have not given up hope because I have about 20gb of music and vids I foolishly didn't back up and I want it back. How is this possible that 2 ipods were fine one second then broken the next? Please, Please, Please need help.I have a Dell Laptop that I've been synching my iPhone with for six months. Now all of the sudden the connection has been lost. I'm having the same problem as you describe and have tried everything I have seen on this forum and elsewhere to fix it, but nothing is working.
I think it is an issue with the driver, but I have confirmed that usbaapl.sys driver is installed in "Program Files," "Common Files," "Apple," "Mobile Device Support" folder. I tried copying the driver and putting it in the main Apple folder, but that doesn't help either. I have tried removing and reinstalling iTunes multiple times, rebooting my iPhone and computer (many, many times). I've tried updating the driver and pointing the USB device directly to the driver, but it does not see it. The strange thing is that when my iPhone is plugged in, it charges just fine. It just won't connect to iTunes or synch with my outlook anymore.
Does anyone have any suggestions? This is a major issue for me as I have to synch calendars to be able to function between work and home. Doubly frustrating that it used to work and now it does not. The only thing that has changed is that I installed printer software and updated iTunes. No other changes to my computer that I am aware of between when it worked and now. -
Operating system: Windows Vista
Error: USB Device not recognized
While actively on the computer, we suddenly got a message stating that the USB Device was not recognized. The only thing plugged in to the USB port was a mouse. Tried all the ports, same message. Tried another mouse, same thing. Tried a thumb drive, and low and behold, 2 of the 3 USB ports worked. Tried a URL from MS which is supposed to help with this exact problem and possibly fix it: http://windows.microsoft.com/en-us/windows-vista/Tips-for-solving-problems-with-USB-devices
This didn't work.
Contacted HP support and they wanted me to restore back to a restore point as well as updating my BIOS. After searching the issue more extensively using Google, I found that several people said to do this:
Shut down the computer
Remove the power plug
Remove the battery
Put the battery back in
Power up the computer (without the power plug)
This forces a hard reset.
Almost as if by magic, the problem disappeared. A much simpler and less technical solution to the problem than what HP recommended!!!!Hi @yani1015,
Welcome to the HP Support Forums! I see when you were installing your HP Printer you got a message on your Computer saying 'USB Device not Recognized.' To better assist you can you leave me with the following information:
1. What is the Exact model of HP Printer you are using?
2. What is your current Operating system, Windows or Mac and which version?
3. Were you able to install the printer?
4. Did you plug in the USB prior to the software prompting you to?
Click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR finds, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
Hello!
I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
I could really use some help solving this.
I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
Help a brother out, will you???Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
It was for an IPOD so you can see those details in the link.
Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
- Turn off computer.
- Plug Shuffle into usb.
- Then you must reset your shuffle
To reset iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
- Start computer and it should install the usb driver for the ipod automatically.
- Your i pod will say do not unplug so don't. then open itunes and it will be there.
I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
Just remember to not only eject ipod from itunes but stop usb.
Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
Stop it and select "apple ipod". -
USB Device Not Recognized issues
I have a Qosmio X505-Q860 and I've been getting the 'USB Device Not Recognized' error constantly for several months. I've never plugged anything into any of my USBs and the error is now causing a nice Blue Screen (which happened about 4 times yesterday within 1 hour). I've tried uninstalling the problem USB hub but it keeps telling me that it failed to uninstall (I'm on my administrator account when doing this). How in the world do I get rid of this so my computer stops crashing and driving me crazy!?
Edit: I should also mention that everything is up to date (I check often and checked just now).
"A stopped clock is still right twice a day."I suggest trying another USB cable. If you are positive that your cable is not the issue then try resetting the iPod and booting into disk mode (Hold menu+select down until Apple logo appears. Then hold menu+play/pause down and the iPod will go into disk mode, see if the computer recognizes it then. If that works then their is either a software issue on the computer or a firmware issue. Worth trying to restore but backup all your iPod's files first!
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"USB Device Not Recognized" Bubble/ Ipod won't connect to Windows
Whenever i connect my ipod to my computer the ipod goes to "do not disconnect" and a bubble pops up on my computer saying "USB DEvice Not Recognized" i have switched it to all of my usb ports and unplugged all usbs except for my mouse at the same time. this happens 95% of the time. my ipod does charge while connected and it has only connected to itunes once in the past 2 weeks. im not sure if it is itunes because it started around the time i updated to itunes 7. since it is a windows bubble though i think it is a windows or ipod problem and not itunes. i have a dell that isnt great but works fine.
thanks for any help.
... Go TTU!Make that two idiots. My roommate got a Sansa and I decided to try out the cable. Nothing happened. Now suddenly my nano isn't recognized by my computer. I'm glad I read your post, now I can stop looking high and low for a solution. Until this happened it worked good as new.
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USB device not recognized - ipod video-help!!
when I connect my ipod video, I get a message "USB device not recognized", when I click, I get: "no drivers installed for this device". I have re-installed the ipod software, reset the ipod and re-installed itunes, just in case. I have been on this problem since Christmas. Any ideas at all, anybody?
dell Windows XPI have this EXACT same problem. And my ports are definitely 2.0 USB. I've uninstalled and installed all the iPod, iTunes and Quicktime components at least 4 times. I've reset the iPod. I've read everything I can get my hands on... nuthin'... nada...
Can anyone help? -
USB Device Not Recognized (&IPOD WILL NOT TURN ON)
I have had an iPod Shuffle G2 for 6 months now with no problems until today.
It went flat when I was at my friends place so when I got back to my mums I plugged it into my laptop and it told me "USB Device Not Recognized One of the USB devices attached to this computer has malfunctioned and windows does not recognize it" I thought there was just a prob with that port in my laptop, so I put it in the other one. So I though Ill wait until I get to my nan and pops and put it in there computer which is where I sync it. Same problem in both ports. Except on this computer the orange light is on but doesnt flash.
Now my iPod doesn't turn on at all..
Which is fantastic..
Help yeah?
My mum is gonna kill me.thank you for you help so far. I am very frustrated with this thing. I have been trying to correct this problem for hours.
I will try to disable virus protection. but I will have to enable virus protection again. what should i do? -
"USB Device Not Recognized" Message when connecting iPod Nano
I get the following windows pop up when connecting my son's iPod Nano
*"USB Device Not Recognized"*
*One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.*
I have successfully connected this device to this computer before so I don't know what has changed.
Message was edited by: ipodnannouserThis did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
Reset the iPod:
1. Unplug the iPod.
2. Turn the hold switch to HOLD and then back to off.
3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
4. Plug in the iPod. It should now be recognized.
This worked fine for me the first time. Thanks! Jack -
2G Nano-USB Device Not Recognized message
2G Nano has been sitting for months. Decided to use it as a backup. When connected to computer (tried on 4 different computers running iTunes) I get a "USB Device Not Recognized" message. It shows up in "Device Manager" as an "Unknown USB Device" not an "iPod". Have performed the required 5 Rs and it still will not work. Any help would be greatly appreciated!
This did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
Reset the iPod:
1. Unplug the iPod.
2. Turn the hold switch to HOLD and then back to off.
3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
4. Plug in the iPod. It should now be recognized.
This worked fine for me the first time. Thanks! Jack -
Usb device not recognized on shuffle
i have a belkin usb 2.0 device with 2 ports. it is plugged into my ibm thinkpad laptop. the mouse works fine in both ports -as does a photo scanner. but for some reason, the ipod shuffle is not recognized - i keep getting a green blinking lite and a message that says "usb device not recognized". funny, because the shuffle worked fine the other week when i installed all the software after purchase. i've updated windows software and reset the ipod. i've read elsewhere that some people have had the same problem - and that it was a malfunctioning usb port on the ipod shuffle. if so, what a piece of junk. maybe i just need to call tech support and ask for a new shuffle - i don't think that downloading the updater, etc. will help. any suggestions? thanks.
If it's working with other computers (using the same USB cable to connect the shuffle), then the problem is probably related to your computer.
If you connect something else to the same USB port (like a USB flash drive if you have one), does it work?
If you are using a USB hub to connect the shuffle, be sure to try a port that is directly on the computer. And try more than one port that is on the computer.
Also, it may be helpful to know some other details, such as type of computer (Windows or Mac) and the version of OS.
Since this is a laptop, if it has a main battery that can be removed, you may want to try disconnecting it from power and removing the battery. Leave it that way for a new minutes. Then, put the battery back, start it up, run iTunes first, and try the shuffle again. If there was a problem with your USB ports, that may correct it.
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