USB does not recodnize ipod nano device

Last week my computer crashed. we reinstalled everything and when we tried to plug the ipod in to put all the songs back on, it says "one of the USB devises attached to this computer has malfunstioned, and Windows does not recodnize it." what should i do?

Welcome to the forums!
Hrm. I think your problem is that you're having trouble hooking the ipod to your newly made computer. You might want to check out these sites:
iPod Missing
Trouble Installing
If all else fails, follow the 5rs. The 5rs are found at:
The 5Rs
Hope this helps ya!

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Windows XP Media Center Edition does not suport ipod nano...need programs

I was just informed by Apple Service that Windows XP Media Center does not support ipod nano, but that there are online programs available that would allow me to use my ipod with Windows XP Media Center. Does anyone know of these porgrams?? If so, could you recommend a website? Thanks!

was just informed by Apple Service that Windows XP Media Center does not support ipod nano
Correct. Sort of.
Windows Media Center is not a computer. Just as Mac OS is not a computer. It is a operating system. (a version of Windows XP).
You have a PC with Windows XP Media Center.
You cannot use Windows Media Center OS to load the iPod.
You need to load iTunes to manage the iPod.
And yes, you can use the iPod Nano on Windows XP Media Center.
See here -> iPod: System Requirements

Does not recognize ipod nano

I was able to connect nano to one computer in house no problem, but the computer that my son uses and has all his music does not recognize the nano. I have gone through the online troubleshooting with no results. Anyone with any suggestions?

How new is it? And if it is a different computer you would have to register the Ipod.

ITunes does not recognize iPod Nano (5th gen)

This just started recently...
I am running OS X 10.5.8 on my PPC G5 Dual 2.0 and iTunes 10.4.1.
I am experiencing 2 problems:
1. iTunes no longer sees my iPod Nano - the iPod shows on my computer but iTunes does not display the "DEVICES" section in the left side bar.
(It had been working before but I think this happened after I upgraded to iTunes 10.4.1)
2. Whenever I quit iTunes it takes a few seconds to close the iTunes menu bar and then displays the error message "the application itunes quit unexpectedly".
I have been all over these forums and followed every bit of information I could find.
I've reset the iPod
I've tried every USB port available
I've uninstalled iTunes and installed a freshly downloaded version
I've run Disk Utility several times (below are the results from the last run...)
Repairing permissions for “The Old Forest”
Reading permissions database.
Reading the permissions database can take several minutes.
Permissions differ on "private/var/log/secure.log", should be -rw------- , they are -rw-r----- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/DVD.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSettings.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSources.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Movies.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Music.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Photos.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Podcasts.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/TV.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/BackRow.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "Library/QuickLook/iWork.qlgenerator/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "private/var/spool/cups/cache/rss", should be drwxr-xr-x , they are drwxrwxr-x .
ACL found but not expected on "Applications/Utilities".
Permissions repair complete
Any suggestions will be greatly appreciated.

Problem Solved...
I had a third party software/plug-in called JAX installed with iTunes.
I uninstalled it and now iTunes 10.4.1 recognizes my iPod.
Live a little... learn a lot!

PC does not recognize Ipod nano G3

My Ipod is not being recognized by Itunes. Neither is my sister's Ipod nano. My brother's Ipod classic DOES work, however. What should I do?

I had the same problem. Now I have many new ones. Here goes the chain of events 1st iPod did the same exact thing:
1. Was going along my marry way listening to music
2. Music stops playing
3. I look to find my iPod cycling throughe very song but playing none... for an hour.
4. I turn it off.
5. I get home to attempt to restore it but when I plug it up to the computer, it is not recognized, cannot mount, ect.
6. I continue trying to find a way, then it stops going to the "Do Not Disconnect" screen.
7. Well I try it later on today, like 20 mins ago and it does it! Yay! but then it resets itself and it now rests on the apple logo and Windows does not recognize the USB device.
Oh yeah, did I mention I made the trade and got this one SATURDAY. Yeah so it's already broken.
any suggestions?

I tunes does not find ipod nano 2nd gen

about a month ago i got a nano 2nd gen...installed itunes and downloaded songs to my nano. Now my computer doesnt recognise it and itunes does not find at all. I completed the 5 r s and still nothing. My nano has been charged several timesbefore but will not charge now. HELP

Until yesterday, I finally received a 4th Gen 20GB iPod (around 2 years old)from a friend and asked me whether I could fix it for him, which has been left untouched as a paper-weight for almost 2 months.
I tried to turn it on, and the screen was completed blank and the device looked dead. Before doing anything I prepared the following:-
1. A window based PC
2. A Mac computer
3. An USB iPod cable
4. A Firewire iPod cable
5. An iPod AC charger
As the iPod was previously formatted on a PC, therefore I tried to plug it with a PC via USB cable, it did not response and not able to get recognized by the PC. I ejected the iPod and connected with an AC charger, after a few minutes, I did a Reset for the iPod
How to reset iPod
http://docs.info.apple.com/article.html?artnum=61705
The iPod showed an Apple sign, it stuck there for almost a minute, the screen then showed a battery with an exclamation mark sign, and after a minute, the iPod turned off itself. I was sure that the iPod carried very low battery, and could not be charged by connecting it with any computer (both Mac and PC).
I decided to let it have a charge with an AC charger for a bit longer, after 10 minute I did the Reset again, this time a sign of folder with exclamation mark showed up after the Apple sign, and again could not get recognized by a computer.
I changed my mind, and put the iPod into disk mode
Putting iPod into disk mode
http://docs.info.apple.com/article.html?artnum=93651
Instead of connecting with a PC, I plug it with my Mac using a Firewire cable, it did not response, so I switched the cable to an USB, interestingly, the iPod got recognized and a window pop up indicating that the iPod needed to do a Restore. Therefore I clicked “Restore”, after a few seconds, an Error message pop-up with Error Message 1417, the sign that I have been waiting for quite sometime.
I ejected the iPod and the screen immediately showed a folder exclamation mark (a sign indicating a corrupted or a failure iPod OS). I am forced to put the iPod into disk mode again, connected with the Mac computer and open the Disk Utility
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
It managed to complete the Restore process, and started to sync with the iTunes. However, it got stuck at the song no.238 from the total of 2000. I left it for an hour, but with no process, instead the iPod became “Hot” and the iTunes showed an Error message of 1428. I ejected the iPod from my Mac computer, the iPod’s screen turn to show the famous killer icon;“The Sad iPod“.
This time it was totally dead, even failed to put it into Disk Mode and non of the computer could recognize it. Sigh, I hated to do it but I knew that I must did the following:-
Holding the iPod in my Palm, and hitting it on a surface of a Sofa with 5 attempts.
Did not surprise me, the iPod turned on and it showed the Language Menu on the screen. So, I put it into Disk Mode and connected with my window PC.
The PC showed a sign and indicated that an USB device had been connected with it. I opened the iTunes and did a Restore there.
However, an Error Message 50 showed up, but I were not worried about it, connected it back with my Mac computer with it in Disk Mode. As expected the iTunes opened and allowed me to do a Restore there.
This time it managed to complete the process and a window of register pop up. After the completed the process, the iPod started to sync with the iTunes again, which finally managed to complete the process.
I left it connecting with the AC charger overnight. In the next morning, I switched it on and have a play with it, I am so glad as it is working like a charm.
From the above experience, I would like to share it with the user the following:-
1. It always better to charge with an ac charger instead of the computer, as when an iPod carrying with very low battery, it may not able to get charge from a computer
2. Try to connect the iPod with a computer, switching between USB and Firewire
3. Try to format an iPod with HD problem, with a different kind of computer e.g. Mac or PC, as the formats are totally different, the way it formats may able to solve the bad sectors on the HD
4. It may get better chance to get your iPod recognized, if you put it in Disk Mode
I hope the following works in your case as I did.

Mac does not recognise ipod nano.

i am using nano for 8 months already.
it had little problems till this day, and just resetting the nano would help to solve the recognising problems arised in the time being whatsoever.
but this time i have an exclamation point on a folder on the screen, and it won't go away.
when i try to connect the nano to my mac, it sees nano as a random hd (namely "apple ipod media"), but does not recognise it as "ipod nano" which we love and cherish when we automatically see it on dt and itunes if it's connected to our macs.
a pop up comes to my screen when i connect nano to mac, i press initalize, and it opens disc utility. the program doesn't help me for restoring the ipod.
using ipod updater as a restoring tool doesn't work neither (obviously).
...help?

Try this:
Windows 8.1, 64bit
It appears that the 64bit install messed up the device drivers for the Apple mobilie devices connecting as USB.
I tried many things, I may have missed a step below. But the following is what I believe was the fix - since it worked on a 2nd PC.
Make sure you are using an administrator account. Any of them on your machine will do for the following
a) Get Windows to restart the drivers:
    - disconnect your USB device and close ITunes
    - connect your USB device
    - if ITunes loads, close it.
b) File explorer:
Open File explorer and browse to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
In that folder there should be a set of files named "usbaapl64...."
right click on the one ending in "INF"
Select Install. It's very quick.
remove the USB device
c) Restart the computer.
When you login again, load ITunes before you attach your USB device.

Itunes does not recongnize Ipod Nano

I received a new Ipod (3rd gen Nano), my computer (runs vista) recognizes the Ipod (attempts to install drivers, which fail) but my Itunes will not. I connected my Ipod to an older computer (runs XP) and it worked fine. I want to know how to fix this problem. And yes I have looked into the support page for the Ipod Nano 3rd gen.

You say your computer recognizes the iPod... You also say the driver installs fail... Tell me if this happens to you:
You plug the iPod in for the first time, and it says it found a new device (Apple iPod), but after that, it gives the "USB Device Not Recognized" bubble, and the computer continuously registers the iPod as being disconnected and reconnected?

IPod Updater does not recognize iPod Nano

I installed the iTunes while charging my new iPod Nano 4GB from my USB port. iPod worked and was recognized during this process. After successfull ejecting and disconnecting I got the 'Folder icon with an exclamation point' in the iPod display. I followed the Apple hint on their www.apple.com/support/ipod homepage and downloaded the latest software iPod Updater (2006-06-28) and updated from 1.1 to iPod nano 1.2. In this process the Updater ended with saying that the software was updated, but that I had to wait for the iPod to quit/release the process, and it never did. It says 'Do not disconnect'. After ½ a day of waiting I had to disconnect it anyway. I thaught of 'Restore' the factory software but now Updater will not even see my iPod when I connect it. The Updater freezes and I have to 'End Process' from the Task Manager. iPod display keeps saying 'Do not disconnect' and shows a small 'sun' in the upper left corner with 'sunbeams rotating around the sun'. Can't find this symbol anywhere. Can't eject the iPod by software from neither the iTunes nor the 'Safely remove hardware' utility. When I pull out the plug from the iPod it resets and shows the Apple log and prompts me for selecting a language. The iPod 'About' panel shows that I have updated to software 1.2
I tried to follow this link down to the 'Remove iTunes' point, but no success sofar:
http://docs.info.apple.com/article.html?artnum=93716
Hope somebody can help a novice with iPod problems!
Dell Precision M70, laptop Windows XP Pro
Dell Precision M70, laptop Windows XP Pro

I have the same problem after update to sw 1.2.
And I have successfully get it back to normal by re-format the iPod-drive.
If you see windows recognise the iPod-drive. Try to re-format it (use FAT32). If you are success to reformat it, Ipod updater will recognise it and you can now do a 'Restore' to create the file structure back again for the Ipod-drive.
I continue to use the updated sw, v1.2. And hope it does not cause more problem as this one.
TDL
DELL I6000 Windows XP Pro

Windows does not recognize ipod nano, but it charges

Hey. If I plug my ipod into my laptop and computer, it does not recognize my ipod. It pops up a message that says that a unrecognizable usb device has been plugged in. It has, however, worked in the past. The ipod charges, but I'm not able to use it as a flash drive or to upload music or anything like that. What can I do to fix this?

Thanks for the link. It didn't solve the issue on my mother in law's desktop, but it did contain a link to another solution for desktops (and for laptops not helped by the link you provided).
The link reads: "If you don't have a PC laptop or the steps above did not help, see this document for more information."
Essentially, putting the iPod into disc mode caused it to be recognized by XP and all was well.
Anyway, your help is much appreciated as it's particularly difficult for me to work in the Windows enviroment since I so rarely do it.

ITune does not see my Nano / device

when i connect my Nano to the PC, iTunes gives a message that I need to restore the device. when i click on "restore" it gives a message that the server is unavailable. the device is not presented on the left-nar bar.
any suggestions appreciated

my ipod nanos bein reli retarted and idk y. its like locked up or something idk. the buttons dont do anything and u cant even turn it off, its been this way for about an hour or so i guess. wen u plug it in to the computer, itunes doesnt recognize it like it usually does. this started happening right after i downloaded some new songs on it and a tv show. HELP.

Windows 8 does not recognize ipod nano anymore

Windows 8 does not recognize my iPod nano anymore
Did so in the past
Followed all troubleshooting tips on Apple's page
Any other suggestions

Hi there catfish1967,
You may find the troubleshooting steps in the article below helpful.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W.

Windows does not recognize ipod nano

i cannot get windows (or itunes) to recongize my ipod nano. once in connect the ipod, i get the 'do not disconnect' message indefinately. it used to work. it reinstalled itunes, reset my ipod, etc. any suggestions?

thanks, but the troubleshooter assumes windows is recognizing the ipod. in my case it is not. i download itune 7.0 just in case. same problem exists. in fact, since windows does not recognize the ipod, itunes eventually freezes up.

Laptop does not recognize ipod (this device is malfunctioning)

I installed the new itunes and my laptop will not charge, or recognize the ipod is connected. It wont even charge on my pc anymore but, it will charge on my work pc, I only have itunes on my laptop and it use to charge on my pc. help please. If I uninstalled all apple contents should I just move all the songs to another player before I do that, I don't want to loose my current content in itunes.

If it's not even charging, it's probably just your usb port on your computer.
Try plug it in another usb port, and see if the same problem exists.
I wouldn't say it's a problem with iTunes, try these things first:
http://www.apple.com/support/ipodtouch/troubleshooting/itunes/

HT1384 My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?

My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?
I've run diagnostics. Can't find device. I've tried resetting. The toggle has been turned on and off.

Cable works fine on my other iPod. Reset by pressing menu and center button together for 6-10 seconds. Left it to charge for many hours. Started acting up while running. Suddenly the music stopped playing but my Nike + was still working for the rest of my run. Took it straight it home and plugged it in to the wall to recharge since the battery was fairly low. Looked like it recharged ok but then screen went blank and now does it not show up on iTunes, does not seem to recharge by the wall charger (apple wall charger plugged into a surge protector in India). I have turned the hold switch off and on many times.
Sounds like a repair issue, which is not easy to do in India :(

USB does not recodnize ipod nano device

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