USB Drives works, but does not show up in "Safely Remove Hardware"

USB Drives works, but does not show up in "Safely Remove Hardware"
windows 8 
USB Drives works, but does not show up in "Safely Remove Hardware"
Here are my symptom
- USB Flash Drives , USB External HDD works normally
- I can see them in "My Computer"
- I can open "Safely Remove Hardware" via Run Command, but there is no device in the list
- They show up as "Disk drives" in device manager
- When I right click their icons in "My Computer", there is no option to "Eject" them
- In "Disk Management", they show up as "Basic". Prior to this issue, they were "Removable"
After I tested, it seems that my Vista detects every USB storage device as a normal HDD.
I don't know why but I'd appreciate any help because I have to plug-in and remove those drives often, especially flash drives.
Thank you

Hello Mickey2003
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having issues in Windows Vista with your USB Storage devices not showing up in the Safely Remove Hardware list. I am providing you with a link to a Microsoft Hotfix for this very issue titled An external USB storage device may not appear in the Safely Remove Hardware list in the notification.... I would recommend you review the KB document and ensure you a familiar with the Hotfix information and run the hotfix to resolve the issue you are experiencing.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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    hi
    USB Drives works, but does not show up in "Safely Remove Hardware"
    Here are my symptom
    - USB Flash Drives , USB External HDD works normally
    - I can see them in "My Computer"
    - I can open "Safely Remove Hardware" via Run Command, but there is no device in the list
    - They show up as "Disk drives" in device manager
    - When I right click their icons in "My Computer", there is no option to "Eject" them
    - In "Disk Management", they show up as "Basic". Prior to this issue, they were "Removable"
    After I tested, it seems that my Vista detects every USB storage device as a normal HDD.
    I don't know why but I'd appreciate any help because I have to plug-in and remove those drives often, especially flash drives.
    Thank you

    Hello takpesar,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand you are having issues in Windows Vista with your USB Storage devices not showing up in the Safely Remove Hardware list. I am providing you with a link to a Microsoft Hotfix for this very issue titled An external USB storage device may not appear in the Safely Remove Hardware list in the notification.... I would recommend you review the KB document and ensure you a familiar with the Hotfix information and run the hotfix to resolve the issue you are experiencing.
    Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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