USB Flash Drive Recoery from Toshiba doesn't want to boot

I just received the USB today to reset the computer to its original Windows 8 settings.  I cannot seem to get the thing to boot.  If under BIOS I select UEFI, I get a no bootable devices are recognized and I have to shut down.  In the BIOS menu, there is no name for the USB boot when UEFI is selected.  If I choose CSM, now BIOS lists the name of the USB disc correctly.  When I try to boot with CSM set, the program starts to come up, but I quickly get a BIOS is not UEFI message and the computer shuts down.
I can install Ubuntu 12.10 using a bootable USB I made and I can install an old copy of Windows XP 32 bits from a bootable CD, but this UEFI / Windows 8 64 bit thing is giving me trouble.  What could prevent the recovery USB from working.
I should also note that the hidden partitiion trick does not work for me, hence why I bought the USB from Toshiba.

Hi Ed. I'm not a W8 user. I'm waiting till they get the bugs out. I found this on the forum. I have no idea if it works, so don't hold me responible. Maybe staff will read this and advise.
PS I would be angry too if I were having your problem.
Dokie!http://forums.toshiba.com/t5/System-Recovery-and-Recovery/What-can-I-do-if-my-Windows-8-computer-s-U...
I hope this helps and you get your PC back up and running!
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

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