USB hard drive kills trackpad

I left my mid 2010 MacBook Pro 13" running for a few hours, cloning my internal hard drive using Disk Utility to a new USB hard drive, ready for a transplant. It's not the first time I've done this, last time it all went well. This time, when I came back to it, it appeared to have finished, but the trackpad was unresponsive. The keyboard worked fine, spotlight search appeared immediately, and searched as quick as ever, so there's nothing wrong with the processor or hard drive. The pointer would move about a minute after I used the trackpad, which is more or less unusable, and I was unable to eject the USB hard drive properly, so I yanked the cable. The screen went black for half a second then came back and the trackpad was working perfectly again. What's going on, and what should I have done differently?

I was on the phone with Apple for over an hour and unfortunately we don't have any solutions. But they took extensive documentation of the problem and said they would transfer it off to their engineering team and hopefully get back to me early next week.
They seemed truly appreciative of the bug report and interested to see what the problem was. If you have AppleCare I'd STRONGLY recommend that you call them and report the issue as well. The more people who report it the more likely we'll see a fix.
I ended up pulling the drive out of my USB case and transferring it to another FireWire case to get my data off of it. It doesn't solve the problem but it at least allowed me to access my data.

Similar Messages

AE extreme dies after connecting USB hard drive and killing it too!!!!!

I finally got around to connecting an external LaCie Rugged hard drive to my AE via the USB port on the back of the AE. Both devices were working properly before I did this. I was intending to activate the drive as a shared drive or a Time Capsule drive. I then opened the Time Machine menu and opened the Preferences menu item and tried to select a backup disk. No disk was found.
Shortly after this step I noticed that the AE light had turned off. I plugged the hard disk into the Mac using a Firewire connection and it was DEAD. Disk Utility will not list the disk. The AE hard boot does not work so it is DEAD too. $400 worth of devices now DEAD and beyond warranty.
Yes I now realize I should not have expected the AE to treat an USB drive as a Time Capsule. Anyone else done this and had the same loss of AE and hard drive?

Hi DP,
The first computer I could actually put my hands on was a DEC PDP8. This was after the punchcard stack era had waned. Booted it up using front panel switches to input binary code to start the tape drives and load the programs. After that came the Data General model that was just as dumb but smaller and noisier. Computers were a pain in the * until I got my first Mac Plus in '86.
Why would a USB hard drive fry the Airport Extreme?
AlphaB

[SOLVED] Kernel panic when using external USB hard drive

I have a desktop PC with a 64 bit arch install, on a Core2 Duo 6320 CPU. I have been using (and continue using right now) a 500 GB "Iomega Desktop Hard Drive" external USB hard disk without problems. But I have just bought a 3 TB "Seagate Expansion" external USB hard drive and I'm unable to use it from my Arch install. Each time I try to format it or to copy data from the PC, Arch freezes with a kernel panic. Sometimes it freezes faster and I cannot see anything, but others I am able to see the following kernel messages, repeating several times:
[11701.205071] sd 3:0:0:0: [sdf] uas_eh_abort_handler ffff880014e13380 tag 29, inflight: CMD
[11701.221297] sd 3:0:0:0: [sdf] abort completed
[11701.221313] scsi host3: uas_eh_task_mgmt: ABORT TASK failed (wrong tag 0/256)
[11701.221323] sd 3:0:0:0: [sdf] uas_eh_abort_handler ffff880014e13500 tag 30, inflight: CMD
[11701.237550] sd 3:0:0:0: [sdf] abort completed
[11701.237567] scsi host3: uas_eh_task_mgmt: ABORT TASK failed (wrong tag 0/256)
[11701.237576] sd 3:0:0:0: [sdf] uas_eh_abort_handler ffff880014e13680 tag 31, inflight: CMD
[11701.253922] sd 3:0:0:0: [sdf] abort completed
[11701.253936] scsi host3: uas_eh_task_mgmt: ABORT TASK failed (wrong tag 0/256)
[11701.253956] sd 3:0:0:0: uas_eh_device_reset_handler
[11704.252182] scsi host3: uas_eh_task_mgmt: LOGICAL UNIT RESET timed out
[11704.252196] scsi host3: uas_eh_bus_reset_handler start
[11704.252443] usb 5-6: stat urb: killed, stream 0
[11704.358882] usb 5-6: reset high-speed USB device number 3 using ehci-pci
[11704.483206] scsi host3: uas_eh_bus_reset_handler success
Strange enough, the drive is listed by lsusb command as a 2TB but I don't think this is related to the problem (as the OS sees the 3 TB). This is the lsusb output:
Bus 001 Device 003: ID 0bc2:3312 Seagate RSS LLC SRD00F2 [Expansion Desktop Drive 2TB]
I have tried the drive on other PCs and it works flawlessly. Also tried booting Windows 8 on the same PC I have Arch installed in, and in Windows it also works perfect. I have tried using ext2 and NTFS filesystems. Tried also changing the USB cable without success. And right now I'm out of ideas. Any suggestions?
Last edited by doragasu (2014-07-03 11:06:25)

looks like it could be the UAS module , check https://bbs.archlinux.org/viewtopic.php?id=183190

Can't see contents of USB hard drive connected to Time Capsule

Hi. I have a USB hard drive connected to my Time Capsule (which I just got today). I just want to use it as a shared drive, so that the users in my home can use it to access common files (media files, stuff like that).
The TC's set up is to enable file sharing with accounts. AirPort Disk Guest Access is not allowed.
When I authenticate as a user via Finder I can see the disk, see that disk space has been used, but can't see the contents. I'm guessing this is because the files that are actually on there belong to some other user.
Is my guess right? Any suggestions as to how we can all use it as a transfer drive?
Col

Fixed it. I connected the USB drive directly to my computer, and dragged the folder into the 'Shared' folder, which Time Capsule had created. The original folder is now visible, which is what I wanted!

I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8

I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8

Unfortunately, Time Machine backups that are stored on a drive that has been connected directly to a Mac are completely different than Time Machine backups that are stored on a Time Capsule.
Frankly, it is not worth the effort and trouble to try to transfer the old backups to the new Time Capsule.....my opinion....having done this in the past.
It is possible though, but I would not recommend it due to the complexity and downsides involved with this. To give you an idea of how to do this, check out this support article.
http://pondini.org/TM/18.html
Even if you transfer the "old" backups over to the Time Capsule successfully, Time Machine will not simply "add on" to the old backups.
Time Machine will make a new complete backup of your Mac and then add incremental backups from that point.
My advice.....start a new backup on the Time Capsule and move forward. Keep the USB hard drive around for a month, maybe 2 or 3 in case you need to go back to an old backup for some reason. At that time, you will not likely need the old backups at all since you will have a current 2-3 month history of new backups. At that point, you can erase the USB drive and use it for another purpose.

How to use iPad (4th gen) to edit with iMovie - but using an external source such as a USB stick or external USB hard drive

Want to use my iPad (4th gen) to edit a movie using iMovie - easy enough if the movie file is on the iPad - but what if it's too large - can I keep the source file on a USB stick or external USB hard drive and edit from there? How can you do this?

You can't export any type of file using the camera connection kit, so a USB flash drive or SD card won't work.
There are some wireless external hard drives that can be used with the iPad.
The Kingston Wi-Drive, which costs $50 for the 16 Gigabyte, and then $30 more for every 16 gigs more. It works by you turning it on and then accessing the files on it from an app that you download on your iDevice. You can access music, movies, and other stuff. No connections or anything, it works like a WiFi connection, you connect to it from the setting on the iPad under wireless networks.
Then there is the Seagate GoFlex, which some would recommend over the Wi-Drive. But this one costs $199 and had 500 Gigabytes of storage. It works the sameway as the Kingston: no wires, runs over its wireless connection. You can actually fit up to 300 HD movies on it.
Another option:
Expand your iPad's storage capacity with HyperDrive
http://www.macworld.com/article/1153935/hyperdrive.html
On the road with a camera, an iPad, and a Hyperdrive
http://www.macworld.com/article/1160231/ipadhyperdrive.html
 Cheers, Tom

How can I control media with ipad on xtreme usb hard drive

Trying to use usb hard drive off extreme via ipad and iphone as a media server to go on my boat. My aim is to have the express with hard drive to have all my movies and music on it and use ipad, powerbook and iphone to control this through apple tv to my 42 inch LCD tv.
I am pulling my hair out here. Have purchase new Xtreme and plugged in a usb hard drive and think I have set it up properly as I can see and mount the hard drive on my powerbook and play videos etc via wifi (also conected to the internet) . Also when I have the xtreme and drive mounted on my mac I can access and play the media on the xrpess server on ipad via app called quick explorer.
Problem is that it seems to be picking up the xpress usb drive via the powerbook as when I shut down my powerbook I can see the usb drive but it keeps on deniying me the permission even though the passwords are correct.
Does anyone know if there is a correct way of setting this up to work or if there is an app or does apple have a way for their standard players to pickup the usb drive and control the media via iphone or ipad.
VERY FRUSTRATING
TIM

Trying to use usb hard drive off extreme via ipad and iphone as a media server to go on my boat. My aim is to have the express with hard drive to have all my movies and music on it and use ipad, powerbook and iphone to control this through apple tv to my 42 inch LCD tv.
I am pulling my hair out here. Have purchase new Xtreme and plugged in a usb hard drive and think I have set it up properly as I can see and mount the hard drive on my powerbook and play videos etc via wifi (also conected to the internet) . Also when I have the xtreme and drive mounted on my mac I can access and play the media on the xrpess server on ipad via app called quick explorer.
Problem is that it seems to be picking up the xpress usb drive via the powerbook as when I shut down my powerbook I can see the usb drive but it keeps on deniying me the permission even though the passwords are correct.
Does anyone know if there is a correct way of setting this up to work or if there is an app or does apple have a way for their standard players to pickup the usb drive and control the media via iphone or ipad.
VERY FRUSTRATING
TIM

Can I set up multiple usb hard drives- one for time machine and a second for media? Can one also print wirelessly with an old HP C6280 printer?

Can I set up multiple usb hard drives- one for time machine and a second for media?
Can one also print wirelessly with an old HP C6280 printer?

Can I set up multiple usb hard drives- one for time machine and a second for media?
Yes.
Can one also print wirelessly with an old HP C6280 printer?
Possibly by using an Airport Express, but depends on what type of port connection the printer requires.

How to restore machine using a TM backup on a usb hard drive from older imac to a brand new iMac?

My imac (the one that had a superdrive in it), had a broken superdrive and was sent for repair. Whilst being "repaired" the screen was broken. I now have a brand new imac albeit without a dvd drive. My question is how to I restore my the old TM back up which had been made to an external usb hard drive to the new imac. Help files say that I should not restore from a TM file to a different machine and that I should use migration assistant. Whilst I can see the external usb drive in TM it is not being recognised in Migration assistant when I click on back up from a TM backup on another machine or disk.
Any ideas?
Just noticed that this new machine is running OSX 10.8.4 the broken imac was on mavericks

This is very simple first run Software Update on the new machine and get your machine upgraded to the most recent version of Mountain Lion 10.8.5. Install all other software updates Apple recommends in Software Update. Then care fully read Pondini's guide on using Migration Assistant located at:
http://pondini.org/OSX/MigrateLion.html
Your migrated data will be in a new account, to access it log into the new account.
Also DO NOT repeat DO NOTuse Wi-Fi to migrate data, if your TM backup drive uses USB, then connect it via USB and follow the on-screen instructions as described in Pondini's guide.

External USB hard drive not being recognized

Hello! I'm sure this has been posted before, but excuse my naivety with this sort of thing...
I have a mac mini 10.5.6 (1.83 GHz Intel Core 2 Duo) and I run the Time Machine function to an external usb hard drive. The hard drive worked fine (plugged into the usb port on an older keyboard), but I went out and bought a new aluminum apple keyboard (because they look so cool ^_^ ) - I plugged the external usb drive into the keyboard and it wasn't recognized, so I tried plugging the external drive directly into the mac mini, but it is still not recognized. It is not showing up in Disk Utility or in System Profiler
Help? I'd hate to have to give up this fancy keyboard...
Thank you!
Dr. E

I believe I had my external drive plugged into the (old) keyboard because with the old mac that I had didn't have a free usb port for it - so when I got the mini I just plugged things back in where they were. But I have always had the Time Machine back up to this drive (connected to the keyboard) though it has been slow (another reason I thought the new keyboard was a good idea).
I tried restarting the computer without the alu keyboard plugged in, but same problem of no drive showing up.
Here is what System Profiler has to say about my drive:
USB2.0 Storage Device:
Capacity: 93.16 GB
Removable Media: Yes
Detachable Drive: Yes
BSD Name: disk1
Product ID: 0x6830
Vendor ID: 0x04b4 (Cypress Semiconductor)
Version: 0.01
Serial Number: DEF107920F07
Speed: Up to 12 Mb/sec
Manufacturer: Cypress Semiconductor
Location ID: 0x3d130000
Current Available (mA): 100
Current Required (mA): 0
Mac OS 9 Drivers: No
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Not Supported
Volumes:
USB:
Capacity: 92.84 GB
Available: 53.14 GB
Writable: Yes
File System: Journaled HFS+
BSD Name: disk1s2
Mount Point: /Volumes/USB
I don't know the brand or model as it has 'always' been in the case that in which it currently resides and I didn't physically buy the thing :\ I do know that no software was installed with the drive as I assumed that when I put all the old info from the original mac to the mini that it was the sort of thing that would carry over.
Sorry I'm not terribly helpful - Thank you!
Dr. E

USB Hard Drives Keep Disconnecting or Not Responding

Hi,
This is a long post - but one that I hope someone can offer advice on.
The Hardware
Mac Pro running OSX 10.8 (but this has happened on all versions of the OS i.e. 10.6/.7 etc)
3 x Internal SATA Hard Drives - All working perfectly.
External Drives:
2 x Western Digital My Book 1TB USB Hard Drives
1 x Seagate 750GB Hard Drive with USB2 connectivity
2 x IcyBox Dual Bay USB2 hard Drive enclosures using JMicron Chipsets - these enclosures have 2 x 1TB Western Digital Green in each (totaling 4 TB across the 2 enclosures).
D-Link 7 Port USB2 Hub
The Problem
- USB Hard Drives connected to the Mac are ejected from the system without notice and at random times AND/OR
- The external hard drive remains mounted, but when trying to write to the drive/partitions, Finder throws an error message up saying the operation cannot be completed - error code -50.
- Time Machine: TM will back up successfully several times, before eventually throwing an error up that it cannot create the folders required on the drive.
- The only way to be able to use the drives again is either remount the drive, or in some case, it is required to completely power the drive down and then reconnect.
Re-creating the problem
I have honestly not found a sure-fire way of replicating the problem. It seems completely random. It happens when I am actually sat at the computer, but it also happens when I am away from the computer.
In the past - my Time Machine hard drive has been one of the Western Digital MyBook drives. I also used the second MyBook for SuperDuper backups (extra redundancy). The 4TB drives in the IcyBox enclosures have been used to backup my ripped movie collection.
Recently however - I decided to have 2 of the 1TB drives in the IcyBox enclosures to be TM and SuperDuper backups. I have however reverted TM back to one of the Western Digital drives, purely for testing purposes. SuperDuper is backing up to one of the 1TB drives in the IcyBox.
I am trying various things to see if I can find the issue, but it is such a random event that it is taking ages to even come close to find a problem. Sometimes the drives will stay active for a few days, sometimes only a few hours, even minutes.
Theories
I have several theories as to why my USB drives continually disconnect.
1. The D-Link USB Hub.
Could connecting the drives through the hub be causing the problem? I don't really see how, unless it is a documented case that D-Link USB hubs do not play nice with OSX? To try and rule this out I have connected the current Time Machine back up drive (Western Digital MyBook) directly to the USB port on the back of the computer. The SuperDuper (IcyBox enclosure) drive is currently connected through the D-Link hub. I have removed all the other drives from the enclosures - so at present I have only 2 external drives connected (1 x 1TB Western Digital MyBook, 1 x 1TB Western Digital Green inside one of the IcyBox dual-bay enclosures - connected through D-Link Hub).
2. JMicron Chipset
I have done a bit of research on the internet and there are a few indications that perhaps JMicron SATA-to-USB controller chipsets found in a lot of external hard drive enclosures (including the dual bay IcyBox external enclosures that I have) do not play nice with OSX. If the JMicron chipsets in the 2 IcyBox enclosures is a problem - would that cause issues with other USB devices on the USB bus off the Mac? (i.e. can the JMicron chipset in the enclosures cause devices such as the WD MyBook drives which I assume use a non-JMicron chipset, to experience similar failures?)
3. Green Hard Drives
As I have said, I have 4 Western Digital Green 1TB hard drives inside the IcyBox Dual Bay Enclosures. Could the fact that these drives are 'Green' be causing a problem? They do go to sleep after x number of minutes, but they do wake up when required. But could on the occasion when I have problems, could this be caused by the 'Green' feature interrupting OSX in waking the drives? Coupled with JMicron chipset, could this be compounding the issue?
Possible Solutions
I am prepared to spend money on replacement drives and/or enclosures etc - but I would hate to spend x amount of money and have the same problem. So I am hoping to get some advice on what drives/enclosures are more than likely to work flawlessly with OSX.
Thanks for reading!

FYI - re: the SuperDuper drive that is in one of the IcyBox enclosures.
I just opened this drive up in Finder. I heard the drive wake up, but when I came to copy a file over (tried various file sizes) - I got the error -50 message.
Here is the info from Console.
31/07/2012 23:35:52.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:52.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.000 kernel[0]: disk4s2: 0xe000c2e4 (UNDEFINED).
31/07/2012 23:35:53.320 fseventsd[55]: disk logger: failed to open output file /Volumes/Data 1/.fseventsd/0000000002478a7f (No such file or directory). mount point /Volumes/Data 1/.fseventsd
31/07/2012 23:35:53.320 fseventsd[55]: disk logger: failed to open output file /Volumes/Data 1/.fseventsd/0000000002478a7f (No such file or directory). mount point /Volumes/Data 1/.fseventsd
Also, while the drive was inaccessible, I tried 'Verify Disk' in Disk Utility - here are the results
Verifying volume “SuperDuper”
Checking file systemPerforming live verification.
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Checking multi-linked files.
Checking catalog hierarchy.
Checking extended attributes file.
Invalid leaf record count
(It should be 2 instead of 1)
Checking volume bitmap.
Checking volume information.
The volume SuperDuper was found corrupt and needs to be repaired.
Error: This disk needs to be repaired. Click Repair Disk.
Please also note that the all my external hard drives have recently been reformated using GUID part. map and HFS Journaled.

Win7 can't boot in USB hard drive blue screen 7b error,but can boot when use PD8

Install Win7 64bit in a USB hard drive through some tools,when start windows the microsoft logo appear,get blue screen.
***stop:0x0000007B(0x80786B58,0xC0000034,0x00000000,0x00000000)
problem has been detected and windows has been shut down to prevent damage to your computer.If this is the first you've seen this stop error screen restart your computer .If this screen appears again.follow these steps:Check for viruses on your computer.Remove any newly hard drives or hard drive controllers.Check your hard drive to make sure it is properly.Configured and terminated.Run DCHKDSK/F to check for hard drive corrption,and then restart your computer.
Technical:
***stop:0x0000007B(0x80786B58,0xC0000034,0x00000000,0x00000000)
But when use Parallels Desktop 8 My boot camp ,the win7 can boot normally.
Any solution?
Thank you.

Hi,
If this issue is related with firmare, then it's recommend to contact the vender\manufacture, if you got any update of this issue, we'd be appreciate that you could share your experience with us.
Regards
Yolanda Zhu
TechNet Community Support

XP sp3 cannot see usb hard drive connected to airport extreme 802.11n

I have a sata drive that the airport utility recognizes. I attempted to follow the instructions from post HT1331 but no luck yet. I also reformatted the drive from ntfs to fat32 using vista but with the same result.
I found another post while writing this one which solved my problem. It turns out how I formatted the drive wasn't usable by AEBS.
Connecting Large USB Hard Drives to Airport Extreme
I needed to format the drive using the instructions found below.
http://www.ridgecrop.demon.co.uk/index.htm?fat32format.htm
After doing this and plugging in the drive I was able to use the drive intended. Since I had started the post I figured I would list the solution.
Cheers!

I don't think two problem are related. Now, for PC, try to disable the firewall software if you ave one. Some firewall can block it, like for ex PC Tools firewall, or ZonaAlarm. Some of them you can configure to work with disk agent.

HT204057 Time machine back up via USB hard drive connected to Airport Extreme.

Why did Apple stop supporting time machine back-up via USB hard drive connected to Airport Extreme? It worked very well.

Why did Apple stop supporting time machine back-up via USB hard drive connected to Airport Extreme?
Time Machine backups are supported via USB hard drive connected to the AirPort Extreme"ac" version.
Time Machine backups were not supported via USB hard drive connected to earlier versions of the AirPort Extreme.
Some users who tried this on earlier version AirPort Extremes seemed to have some success with Time Machine backups....some had moderate success and some had no success with this. Count me in the "no success" category.
See the topic about Time Machine support for USB disks in this Apple Support document:
http://support.apple.com/kb/HT5924?viewlocale=en_US&locale=en_US

AirPort Extreme and shared USB Hard Drive

I received an AirPort Extreme for Christmas with the intent of using it to share a network Hard Drive and Printer between the multiple machines on our home network. I've finally gotten it set up with Bonjour on the PC's, and the AirPort Utility on all machines. It's connected via ethernet cable to a Dell PC, and wirelessly to an iMac, a Dell Laptop, my iPhone and a PS3. Internet functionality is great for all devices.
My next step was to connect a Seagate 750GB External USB Hard Drive to the APE. This drive was previously connected to the Dell PC, and was formatted as NTFS. I went through the hassle of converting it to FAT32, I connected it to the router, and both Dell's and the iMac can see the drive. I haven't checked if the PS3 can see it yet, but since I haven't found Bonjour for the PS3, I'm not holding my breath. The iPhone - well, mine isn't jailbroken at the moment.
A few quick hints I learned from doing a lot of web surfing and trial-and-error. These could save people a LOT of time...
+ Don't format a external drive as either an Apple Drive (HFS+) or as a Windows Drive (NTFS) if you plan on using data off it on both a Mac and a PC. Windows won't read HFS+ without a converter, APE won't accept NTFS. It needs to be FAT32 as this is nearly universal.
+ Windows will only format a maximum of 32GB as FAT32. It's a stupid limit, and you have to jump hoops to get it to do a larger drive size.
+ Use the Disk Utility on the Mac to erase the drive and reformat it as an MS-DOS partition. It will work up to a drive of about 2TB according to what I've read. On the Mac, MS-DOS partition = FAT32, and it formatted my 750GB drive as a single 750GB partition.
Now, I've begun the task of copying all our media to the drive. Copied a few pictures, no problem. Copied a few MP3's, no problem. Where the problems start is in trying to copy movies to the drive. We have ripped most of our DVD's to DivX / H.264, to keep the kids from destroying the DVD's (trust me, DVD's scratch EASY in the hands of a 5-year old). So I have about 50 movies to transfer, each around 1GB in size.
Each time I try to transfer a movie to the drive, I get an error "*Error Copying File or Folder*" which displays the message "*Cannot copy BlahBlahBlah: The specified network name is no longer available.*" This also results in the HDD becoming unavailable to the other machines on the network. I've had to un-plug and then re-plug the APE a few times to get the HDD to work again. Sometimes, the copy actually does work, even though I get this message. I know the easy work-around is to connect the HDD directly to the PC with the files on it and transfer them that way, but I shouldn't have to do that - it should just work.
I'm wondering if anyone else has any kind of a similar experience? It appears that I can stream music and video from the drive easily enough, it's the writing to the drive that seems to be the issue. Thanks in advance...
Best Regards,
Jeff

I would think you would have better luck formatting it as HFS+ (Macintosh Extended File System). You'll still be able to see it from your non-Mac PCs.
http://discussions.apple.com/message.jspa?messageID=6370006#6370006

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