USB Hard Drive not showing up in AirPort Utility

I have been using this AirPort Extreme for over two years now and it's been working fine. I finally decided to buy a self-powered USB hard drive so I can share it over the network. However, after I unpacked the hard drive, connected it to my Mac and reformatted it to HFS+ Journaled and GUID. I plugged the hard drive into my AirPort Extreme's USB port and waited. I looked in my AirPort Utility and saw nothing in the disk list.
I spent hours searching online and discovered that I am not alone in this problem, although solutions are rare. I did try one solution where I hooked up the USB hard drive to a powered USB hub and the hub into AirPort Extreme. It actually worked once and after I rebooted everything, even though the hard drive still showed up in the disk list, no computers can connect to it. Although if I connect the hard drive directly to a Mac, it would still work perfectly.
Having a USB hub is not a long term solution not that it's working anymore anyway. I would appreciate any suggestions you may have, thanks!

Weilishu wrote:
Thanks for the response. However, I'm not sure what you mean.
So far my experience is far from "Just connect the external hard drive to the USB port on the back of your AirPort Extreme and — voilà".
did you read the support article Daddy linked ? it clearly says
JGG

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This procedure is a diagnostic test. It makes no changes to your data.
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