USB Hard drive won't mount

I have a problem with a hard drive connected in an external USB enclosure to a Mac Mini Core Duo, that occasionally fails to mount automatically when powered up. Apple's System Profiler "sees" the drives (and both formatted partitions on it), but I cannot access the files. Is there any type of utility that will allow me to mount the drive manually?
Thanks in advance,
Robert

try Apple's Disk Utility
/Applications/Utilities/Disk Utility
regards,
Pete.

Similar Messages

USB hard drive won't mount on startup

I recently (2 days ago) purchased a new 21.5" iMac (mid 2011). Yesterday I installed the update to 10.6.8, and since then have had an unusual problem. I own two external USB drives. One for Time Machine, and another that houses my iTunes library. Both are formated to Mac File System (Journaled). When I originally set up the computer, and completed the transfer of my data and accounts from my old Mac, both of the external drives mounted on the desktop exactly as they should and everything worked without issue. But then I did a Software update, which installed a bunch of updates to iTunes, Java, etc. This update included the update which took the system from 10.6.6 to 10.6.8. Now whenever I reboot the computer, the drive that houses my iTunes library will not mount when my desktop loads. I have to reach around the computer and physically disconnect and reconnect the USB cable before the computer will recognize the volume. Disk Utility won't even see it until I do this. Once I reconnect the cable, the drive works as it should until I reboot again, and I have to disconnect/reconnect the cable again to get it to work.
I don't believe this is a problem with the hard drive itself, because it worked as it should up until the software update, and it continues to work as it should on the old computer that it was hooked up to before I upgraded.
I have searched google, and apple.com for similar situations and I have come up empty. Is there anyone who might have any ideas on how to fix this? it's rather annoying to reconnect the drive each and every time I turn on the computer.
Thanks!

Repair Disk Permissions on the internal HD and also on the EHDs. Then do restart in Safe Mode and then do both SMC and PRAM resets.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Roger

External usb hard drive won't mount on G4

I just bought an external USB 2.0 hard drive enclosure for a 30 gig HD I had in my old G3 Powerbook.It mounts fine on the older powerbook G3 with OS X 10.1.2, but not on the G4 titanium 10.3.9 I bought it for. Please help!

http://www.doubleh.com.tw/download/IDE%20Enclosure/Usb2.0%20IDE%20Enclosure/Alum inum%20case%20Enclosure(Genesys)/driver/Mac/Mac%20%2010.2x/
There used to be a couple of explanation on some ones' nomepage - the idea is (I think ) that hardware developers think it comes with OS and apple think that it comes with hardware driver.
Here is a discussion board in Swedish, but there used to be some English page somewhere ...
http://64.233.183.104/search?q=cache:KRxGo5q6MJcJ:www.99mac.se/forum/archive/ind ex.php/t-40336.html+GeneIOUSBIDE230&hl=en&ct=clnk&cd=3&client=safari

Firewire and USB hard drives won't mount on Xserve - 10.5.8

I have a triple interface drive set for rotating backups, and they've stopped mounting on my Xserve. Disk Utility can't see them at all, but System Profiler sees when I plug them in. The drive specifics for the volume are missing, but they ID correctly. Same drives plugged into an iMac and a MacBook Pro mount perfectly every time, both over USB and Firewire. Disk Utility via the iMac shows no problems at all. I've tried rebooting the Xserve... doesn't help.
I kinda need my backup to run on my server. Thoughts on how to resolve?

Sounds like you should be posting to the Xserve forum.

Buffalo USB Hard Drive won't mount after 10.4.10 upgrade

After updating to OS X 10.4.10, my Buffalo Drivestation wouldn't mount. My MacBook could see that it was connected in System Profiler, but I couldn't access it. I (rather painfully !) backed out the update and reverted back to 10.4.9. Has anyone else had this problem ? Is there a solution that lets you use 10.4.10 ?

I have the exact same problem! I tried accessing it through my Windows, and it worked, but I have to say this is very disappointing and upsetting.

External Hard Drive Won't Mount- Need to recover files

Hello Everyone,
I am hoping that one of you fine mac experts may be able to assist ~
Problem: External Seagate FreeAgent Desktop USB external hard drive
won't mount on desktop=ie: no access to my important files.. Please Help!
Details:
External seagate freeagent 500 GB Desktop USB HD ( only 2 months old)
(using for document / file backup-not as a startup disc)
on my Mac G3 350 MZ Blue & White Tower /768 ram/ running OSX 10.1.5 & OS9.2~
~
Problem: Started using the external 500 GB HD 2 months ago -with no problems-until this morning. Tried to double click to open it to access files
and got the "beach ball of death" and needed to restart.
My trusty G3 started up fine, however, the external HD was now
not showing up on the desktop as normal. I troubleshooted -by restarting,
trying different a/c plugs/ different USB ports , ran disk utility..called
seagate -not much help . Seagate said to try the HD on another mac-which I did-
a G5 tower- same problem.
~
The External hard drive will show up in disk utility, but is grayed out.
and when click "mount" same two messages keep showing:
message 1: "a disk attempting to mount as unknown has failed verification or has failed to
mount.please use disk utility to check the disk"
~
message 2- when unplugging and repluggin the usb in-and upon
restart:" you have inserted a disk containg no volumes that mac osx
can read to use unreadable volumes,click initialize to continue with the disk inserted ,click continue"
~
( I really need access to these files- and do not want to re-initialize the HD!!)
I ran Disk Utility /first aid "verify & repair , the following info came up:
Repairing disk "main backup 2007 ".
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Invalid key length ( <<<IN RED )
Repair completed. "
~~
Though it said the repair was completed, the "invalid key length" issue
still comes up when re-running disk utility...Hard drive would still not
mount on desktop-even after restarting .
~~~~~
If there is a mac genius out there that can help?- it would be greatly
appreciated. I have tried to call seagate several times in the last several hours-
1st time-they disconnected me after being on hold 10 minutes-2nd call
I was put on hold for 40 minutes ..Finally spoke to someone ( they are not mac users or mac experts!)and he said I would need to send it to Seagate's Data Recovery-... for a fee of course!
~~~
At this point, I am hoping to just get the files and photos off
the hard drive- I heard about Disk Warrior-should I use that and if so
what version?
Thank you very much!
L

Will zapping the PRAM be of any use in getting the external to mount on the desktop?
Your external Hard drive is already recognized. But it cannot be mounted on the desktop due to its directory damage. You can certainly Zap the PRAM, and it will not hurt anything, but I am skeptical that it will change the situation.
Do you think the Disk Warrior 4.0 cd will even work on my G3 350MHZ running Mac OS 10.1.5?
If you boot from the CD and run it from the CD, absolutely yes. If you attempt to INSTALL it from a download or a CD, probably not.
Have you ever used Disc Warrior and is using it complicated?
I own and use Disk Warrior. You select the drive to be rebuilt, it builds a proposed new directory from the information and file fragments available.
When complete, it will provide a list of problems encountered, tell you what files have been placed in the "Rescued Items" folder, and allow you too look at your drive using the proposed new directory. Your only decision is whether the new directory seems to be an improvement over the old \[in your case, hopelessly corrupted] directory. You then tell it whether to replace the old directory with the proposed new directory, or to abandon its work and leave your Hard Drive unchanged.
Is there a good chance that the ext HD will still have my files on it- or do you think from what I've described that they are gone ?
From what you have described, your files are very likely to still be there. Sometimes in a situation like this, a handful of files cannot be recovered.
My other thought was to take the external HD there and have them try to recover the files.
Make sure you completely understand the costs involved. File recovery using a service like DriveSavers can run into many hundreds of dollars. They are prepared to disassemble your drive in a clean room and replace controller boards and read/write heads to achieve success. Your drive has serious, but not fatal, Directory damage. The Hardware, and most of your files, are likely just fine.

External hard drive won't mount, even after disk repair.

My Toshiba external hard drive won't mount on my MacBook Pro 10.8.5. I can see it in my disk repair, and when I repair, "the partition map appears to be ok." But I can't access the icon to be able to open the hard drive contents on my desktop. Help!

Hello maccynicwhoalwayshasmacs,
Thanks for the question. After reviewing your post, it sounds like trouble with an external HD mounting. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
USB and FireWire Quick Assist
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Hard Drive Won't Mount After Repair by Second Computer

I have an G4 Cube with OS 10.2 on the internal hard drive (which is full) and OS 10.4 on an external La CIe hard drive (that I use as my main OS). The external hard drive accumulated serious damage that couldn't be repaired by Disk Utility on the internal drive. My copy of DiskWarrior X would not run under OS 10.2 (10.4 was required) and it wouldn't boot from the CD either So I connected the external hard drive to my second computer, an iMAC running OS 10.5. (Unfortunately, I disconnected the external hard drive when the computer was off instead of ejecting the drive by dragging it to the Wastebasket.) The external drive mounted and DiskWarrior easily constructed a new directory, defragmented the files, and eliminated all of the damage on the external hard drive visible to Disk Utility. However, when I reconnected the repaired external hard drive to the G4 Cube, the drive wouldn't mount. Privileges were repaired on both computers with the external drive connected without helping. Being repaired while connected to a higher OS or perhaps simply being connected to a higher OS seems to have left the LaCie external hard drive in a state which couldn't be mounted by an earlier OS.
Following this hypothesis, it booted the G4 Cube from the OS 10.4 Installation CD while the LaCie external hard drive was connected. When I cancelled installation of OS 10.4, I was asked to choose a start-up disk AND OS 10.4 WAS NOW MAGICALLY AVAILABLE ON THE EXTERNAL DRIVE. Simply starting up from a more advanced OS allowed the hard drive to mount.
Shockingly, when I restarted from OS 10.2, the external hard drive was still mounted. Whatever was preventing the drive from mounting was a TRANSIENT STATE, not backwards incompatability.
POSSIBLE LESSON: If a hard drive won't mount on computer A after being connected to computer B, consider booting computer A using the OS on the installation disk from computer B.

If you need to repair a hard drive with OS X installed on it, you must use that same version of OS X to perform the repair. Using another--in this case, newer--OS can cause quite a bit of trouble, as the directories/permissions may be dealt with differently between the OS's.
Seems you've learned this lesson--and luckily you didn't lose anything!
~Lyssa

Lacie Hard Drives won't mount

My two Lacie hard drives won't mount on my G5 running Tiger. They were fine on my G4 iMac running Panther. I've tried using the Lacie Update Tool but the drives aren't recognised. I've tested the firewire cables on another drive that works and they're fine, so it's not cables.
Both drives power up okay and whir into action, but just aren't talking to the G5.
Lacie d2 HD 80GB FW DV
Lacie 40GB (no model number, "DESIGN BY F.A.PORSCHE", no model number).
Any ideas much appreciated.

Reply
This happened to me with a LaCie external drive as well.
The problem is that LaCie formats the drives as PC-based
and not Mac Extended, so unless you reformatted the
drives to Mac when you started using them, your access
to them on any Mac may result in a failure to mount.
Once that happens retrieval of data is made more difficult
because of this formatting incongruity.
There is no way you can get the data once your G4 quits
mounting them. If you can get the data off of the drives,
back it up and then reformat the drives using Mac's Disc
Utility. Then you can reload the data and I suspect all of
your Macs will then mount the drives via Firewire.
Good Luck!
My two Lacie hard drives won't mount on my G5 running
Tiger. They were fine on my G4 iMac running Panther.
I've tried using the Lacie Update Tool but the drives
aren't recognized. I've tested the firewire cables on
another drive that works and they're fine, so it's
not cables.
iBook G4 Mac OS X (10.4.4)

Firewire hard drive won't mount - Filesystem verify or repair failed.

Hi all - over the last day my lacie hard drive won't mount - i have tried it on various computers with the same result
disk utility can see it but won't mount or repair it reporting the following error
Filesystem verify or repair failed.
any help would be appreciated
best
darren/uk

Try Disk Utility first. It's in your Applications/Utilities folder.
You'll want to select the disk in question, then +Repair Disk+ (not Permissions). This actually repairs the +File System+ that's on the disk.
If that works, you're ok, unless it begins happening frequently. Then you need to save up for a new one.
If DU can't fix it, then one of the others might. Disk Warrior is about $100, and many people here say it's the best. There are others for less money, but there's no guarantee that any of them will succeed.
You can also try just erasing it, and choose +Security Options,+ then +Zero Out Data.+ If that fails, or you have more problems with the drive, you need a new one.

External Hard Drive Won't Mount Via USB

I have a Western Digital (Model #WD2500...) Hard Drive that is about 3 years old. I initially set it up on a PowerBook running Mac OS 10.3.x. I have two newer laptops both running Snow Leopard, and neither will recognize my drive via USB 2.0.
The weird part is that the drive will mount when connected via Firewire (400 in this case). My newest laptop is on of the new MacBook Pros and it only has Firewire 800. I'm guessing I could probably get a 400 to 800 Firewire cable, but it would be much easier to just use the USB 2.0 connection. Any idea why the drive won't mount over USB 2.0?
I went to the Western Digital site, and there didn't appear to be any new drivers or firmware for this product. The drive seems to run perfectly well over the Firewire connection, so I don't see what the issue is with USB. The documentation that came with the drive indicates that it should work with USB. This is very baffling to me, so any help would be greatly appreciated.
Thanks so much!!

In most external drive enclosures that have both USB and Firewire interfaces, the Firewire interface is able to draw enough power to run the drive. Firewire can provide up to 45 watts and up to 30 volts of power per port (not all devices supply the full wattage; my MacBook model provides up to 8 watts). USB 2.0 and earlier can only provide 5 volts at 500 milliamps (up to 2.5 watts). Some newer laptop drives are at or under 500 milliamps, but just barely, and the enclosure itself needs some power.
It sounds like the USB port on your enclosure is bad. Firewire is going to provide faster transfer rates anyway, and you don't have to bother with the power supply. Based on your comments, I suspect it still might be a bad power supply, or maybe it's not the right one for the drive. Those things are easy to mix up.
If you're brave enough to crack the external drive open, what you'll find inside is a standard off-the-shelf hard disk drive, with either a SATA or PATA interface, in an enclosure. You can move the drive to a new enclosure easily.

Verbatim 320GB FireWire/USB Portable Hard Drive Won't Mount

Hello ... I have a Verbatim 320GB FireWire/USB Portable Hard Drive that won't mount. The drive has only been used a handful of times ... it is self powered. I accidentally disconnected the drive without dragging it to the trash first .... so I got the "improper disk removal" error. Now the drive won't mount at all. Is it dead or in some kind of frozen state? Any ideas how I can get it back up and running??
Thanks

Might try Data Rescue II...
http://www.prosofteng.com/products/data_rescue.php
(Has a Free Demo to see if it could or not, but you'll need another drive to recover to).
Or FileSalvage...
http://www.subrosasoft.com/OSXSoftware/index.php?%20mainpage=product_info&productsid=1
to recover what you can.

External Hard Drive Won't Mount in 10.2.8

Greetings,
I have a MacBook Pro running the latest version of Tiger. I have a Maxtor 300 GB external hard drive (Mac OS Extended [journaled] ) which I use with my MacBook to store music, video, other media, and backups. I connect that drive to my MacBook via FireWire, normally, but the drive can also do USB.
Since wireless connectivity is so nice, I thought it would be nice to be able to access that hard drive from anywhere in my apartment, without being tethered to the drive by a FireWire cable.
Enter my wife's iBook G3 and Mac OS 10.2.8.
She has this computer from her school where she teaches. It has a G3 processor running at 600 mhz with 128 mb of ram. Since she rarely uses the old machine, I wanted to use it to "serve" my external hard drive to my MacBook.
But when I connect the hard drive to the iBook via either USB or FireWire, it does not mount. I ran Disk Utility and the drive is visible in the pane on the left of the interface, but when I verify the disk I get lots of error messages that say, "Reserved fields in the catalog record have incorrect data."
I don't want to let the iBook repair the disk because I am afraid it my screw the whole thing up and I would lose all my data...not a good proposition.
So, my question: What is going on here? Is this drive simply not going to work with 10.2.8?
I wish I could upgrade the machine to Tiger, but it does not have the minimum system requirements!
Thank you very much for your help. I apologize if I missed something else in the forums that addressed this same issue.
Macbook Pro 2.0 Ghz Intel Core Duo 1 GB Ram 15.4" LCD Mac OS X (10.4.7)

All you need to upgrade the iBook for Tiger is another 128 MBs of RAM. It has both Firewire and USB ports. You do want to upgrade it for what you plan to do. The problem you may continue to have, however, may be due to the fact that the age of the computer is such the disk controller does not support hard drive volumes larger than 128 GBs, which is probably the reason the drive won't mount.
The reason you get DU errors is likely because the drive was formatted using the Intel Tiger version of DU, while you were using the Jaguar version. That's a definite no-no.

External USB hard drive won't reformat, won't appear in Finder, error: Unable to write to the last block of the device message

So I just got a new MacBook Air and since I had an external USB hard drive (TOSHIBA MQ01ABD100 1TB) lying around, I decided to use it for back-up. Since I only have just the one hard drive, I decided to partition it into two - one for Time Machine backups, and one for general files (formatted FAT so I could use it with Windows). However, the partitioning failed and I ended up with a partition named disk1s2. Plus, it won't appear on Finder anymore, but it appears in Disk Utility.
I have tried to reformat it, but I always get the message "Unable to write to the last block of the device".
Here's the info about my drive:
Name: TOSHIBA MQ01ABD100 Media
Type: Disk
Partition Map Scheme: GUID Partition Table
Disk Identifier: disk1
Media Name: TOSHIBA MQ01ABD100 Media
Media Type: Generic
Connection Bus: USB
USB Serial Number: 1220069C
Device Tree: IODeviceTree:/PCI0@0/XHC@14
Writable: Yes
Ejectable: Yes
Location: External
Total Capacity: 1 TB
Disk Number: 1
Partition Number: 0
S.M.A.R.T. Status: Not Supported
And here's for disk1s2:
Name: disk1s2
Type: Partition
Disk Identifier: disk1s2
Mount Point: Not mounted
File System: Mac OS Extended
Connection Bus: USB
Device Tree: IODeviceTree:/PCI0@0/XHC@14
Writable: Yes
Capacity: 999.86 GB
Owners Enabled: No
Can Turn Owners Off: Yes
Can Be Formatted: Yes
Bootable: Yes
Supports Journaling: Yes
Journaled: No
Disk Number: 1
Partition Number: 2
Here's what it says when I run diskutil in Terminal:
Device Identifier:        disk1
Device Node:              /dev/disk1
Part of Whole:            disk1
Device / Media Name:      TOSHIBA MQ01ABD100 Media
Volume Name:              Not applicable (no file system)
Mounted:                  Not applicable (no file system)
File System:              None
Content (IOContent):      GUID_partition_scheme
OS Can Be Installed:      No
Media Type:               Generic
Protocol:                 USB
SMART Status:             Not Supported
Total Size:               1.0 TB (1000204884480 Bytes) (exactly 1953525165 512-Byte-Units)
Volume Free Space:        Not applicable (no file system)
Device Block Size:        512 Bytes
Read-Only Media:          No
Read-Only Volume:         Not applicable (no file system)
Ejectable:                Yes
Whole:                    Yes
Internal:                 No
OS 9 Drivers:             No
Low Level Format:         Not supported
I didn't have any data in it prior to the failed partitioning attempt, so there aren't any worries of data recovery. But I'd really like to be able to use this drive again, and save some money (external hard drives are expensive where I live). Anyone with any ideas?

I'd also like to add that repairing the disk using Disk Utility does nothing but tell me to reformat the drive. So I'm stuck in a loop here.

New partition on external hard drive won't mount

I have an 2TB external drive connected by FireWire to my 24-inch, Early 2009 iMac. I created 2 partitions 1 that is about 35 GB and another that is the rest of the 2TB. The 2nd largest partition mounts fine and is being used by Time Machine for my back up. The 2nd one I wanted to use for a Tech Tool Pro eDrive. However the 35 GB drive won't mount. Well it mounts, but after a few seconds it unmounts itself. This is the message I get as it unmounts itself:
8/18/13 7:18:45.788 PM fseventsd[43]: Events arrived for /Volumes/eDrive after an unmount request! Re-initializing.
8/18/13 7:18:45.789 PM fseventsd[43]: creating a dls for /Volumes/eDrive but it already has one...
8/18/13 7:18:46.039 PM fseventsd[43]: disk logger: failed to open output file /Volumes/eDrive/.fseventsd/00000000030d4f84 (No such file or directory). mount point /Volumes/eDrive/.fseventsd
8/18/13 7:18:46.039 PM fseventsd[43]: disk logger: failed to open output file /Volumes/eDrive/.fseventsd/00000000030d4f84 (No such file or directory). mount point /Volumes/eDrive/.fseventsd
Any ideas?
I've checked the partition with Disk Utility and no errors.
Regards,
Chris Johnson

If the drive has more than one interface (USB, FireWire, Thunderbolt, eSATA), try one of the other interfaces.
Check that the data cable is securely inserted at both ends.
Try a different cable.
If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
If you're connecting it directly, try a different port.
Disconnect all other devices on the bus, or as many as possible.
Test the drive with another Mac. Test another drive with this Mac.
If the drive is bus-powered, but has an AC adapter, connect the adapter.
Boot into Recovery and launch Disk Utility. Does the volume mount?
Start up in Safe Mode and test.
If the drive doesn't work under any of the above conditions, and if another drive does work with the same Mac, then the drive has failed. You may be able to salvage the mechanism by removing it from the enclosure and installing it in another one, or in a drive dock.

USB Hard drive won't mount

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