USB Keyboard - Insert key not working

I've an HP KU-9963 usb keyboard plugged into a Dell laptop running Windows XP (all the latest updates), where all keys appear to function ok except for the Insert keys. Pressing either Insert key doesn't cause the LED to light and I get no insert action.
Has anyone ever experienced this with a usb keyboard? Could Microsoft's driver possibly be the culprit?

Ok, here is the solution I got from HP support. I checked it out in Word and it works:
 If you click the Office Button – click on Word Options – then click on Advanced. Under the Section for Editing options. There is a place to select use the Insert key to control overwright mode.

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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    Ok, here is the solution I got from HP support. I checked it out in Word and it works:
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