USB malfunction on P10-304

I have P10-304, well it was workin fine till a couple of days back when while printing, the printer showed an communication error msg. thought i tried to switch it on n off it didn't work, i tried to unistall n then reinstall the printer but on installing the computer does not recognize the printer, though the printer can be installed on other comp. i tried an alternative printer but it too won't be recognised, the device manager reveals the usb ports are ok, but still the comp doesn't recognise new hardware i try to install via the usb port.
whats wrong guys

Hi
I guess you tried defferent USB ports? I mean connect the printer to the other port/s you might have on the PC?
Same problem?
If yes, then please try something more simple like a USB mouse or keyboard. Still same problem? If yes, then it smells of a hardware problem but to be sure recover the PC. !!!Please note!!!: all data will then be lost!!
If No to closest above question, is Your printer also drawing power from USB? Maybe you should try using a AC Adaptor-driven HUB between?
If No to the topmost question, then try a different USB port and then check the other tips in my text above.
Good luck
Tom

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