USB media device not working properly

Hello, I have a USB surround sound device that I cannot seem to get working properly. The audio works for the front speakers but will not work for the center or subwoofer. I have gone into the midi/audio device and switched it to multichannel, and it still wont work. The weird thing is that when I test the center and subwoofer speakers under the multichannel settings they respond, but when playing audio I can't get them to work. Any suggestions?
Black MacBook 2 GB RAM   Mac OS X (10.4.7)  

I have formatted and installed Windows 7 64bit and USB's were working!!
Updated and now they don't again?
Its going out the window soon!!
Could the firmware update play a part? Am I able to go back to the older firmware?

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