USB Modem locks up my macbook pro

Just got my new Macbook Pro.
Got the USB modem to use in remote areas.
Can't figure it out but, it totally locks the machine up, like nothing I have had in years. No way to force quit or anything.
It appears to be set up correctly. But, when I click connect, I never hear a dial tone, get the indication that it is connecting but, the computer locks up totally???
Any one have an idea? Is it a bad modem?
BTW, no problems with ethernet or airport connections
Thanks

I have not solved it.
I sent a message to Apple and was told in the response that my problem could not be handled on line and that I should call support.
Did that and spent quite a long time on the phone but, really couldn't get much done. My problem is that I live in Mexico and what they wanted me to do was dial a US 800 number with the modem to try to test it. Obviously can't do that so I'm stuck until I get to the US. The guy I spoke with suggested that I call back from the US, but who knows when that will be. He also suggested the genius bar at an Apple store.
So, I guess I'll try that. I'll be in Tokyo in early/mid April and will try that if I don't figure out anything before.
If you live in the US maybe you could get to a genius bar or call and do the 800 number bit and report back on what you find out.
In my discussions with tech support, they felt that it was most likely a bad modem but, no way to tell for sure.
Let me know if you are able to test yours out.
Thanks

Similar Messages

How do I share a 3G USB modem connected to my Macbook Pro with my Airport Express?

Hi. I have a 3g USB modem connected to my macbook pro, and I want to try share the signal with my Airport Express (latest model).
Now before everybody screams that it can't be done, I was searching the forums and found a discussion in which someone describes how to do it from 2008, unfortunately it is archived and I couldn't ask the author directly, and the description doesn't go into much detail.
In the thread, the author describes turning internet sharing on to share the USB modem, creating a network on the macbook, then renaming the Airport Express network name the same as the macbook, and setting the AX to Join a Network.
Problem being there is no description of whether the macbook connected to the AX via ethernet or wifi, what settings were changed on the AX eg bridge mode.
Is this possible in theory, and has anybody had any success sharing a 3g USB modem via a macbook pro to an AX? I know there are other options like getting 3g ethernet modems, unfortunately not an option in this case - new house, waiting for DSL to be installed, 2-3 month wait.
Thanks

Well, you cannot use the 3G USB modem plugged directly into the Express. However, you can configure your MacBook Pro to do 'Internet sharing' (SysPrefs>Sharing) over the Ethernet port, and then connect your Express into the Ethernet port. Alternatively, you could always get your MacBook to 'create a wireless network'.
new house, waiting for DSL to be installed, 2-3 month wait.
You could always look for open WiFi networks to *cough*borrow*cough* .

Wireless USB Modem connection problem on MacBook Pro

I am running os x 10.8.2 on my macbook pro and am trying to connect to the internet using an alltel Wireless USB Modem (manual found here: http://pcdphones-client.s3.amazonaws.com/files/709/Alltel_English_Manual.pdf) through verizon. The USB modem works on all my PC's at home and I recently switched to a mac.
I got the software installed when I plugged the USB modem in, but i cannot get it to connect to the internet. When I open the alltel program, I cannot click the connect button and it says "no wireless WWAN device connected" and "no wireless networks defined. To define a network, click on Networks in the Preferences". I've been in the networks tab, but don't really understand how to get it to connect.

When you contacted aaltel what did they have to say?

My Imac late 2012 running Yosemite does not recognise my Huawei 3g usb modem. itried to install Java bt still it does not although the same modem works with my MacBook pro . any help please

My Imac late 2012 running Yosemite does not recognise my Huawei 3g usb modem. itried to install Java bt still it does not although the same modem works with my MacBook pro . any help please

Hey there mbarikiwa,
If your iMac still has not recognized the usb modem, I would use the troubleshooting for Yosemite USB issues in the following article:
OS X Yosemite: If a USB device isn’t working
If the device is connected to a USB hub:
Make sure the device and the hub are the same speed. Connect USB 3.0 SuperSpeed devices to a USB 3.0 SuperSpeed HUB, USB 2.0 Hi-Speed devices to a USB 2.0 Hi-Speed hub, and so on.
If the device doesn’t have a power cord and is plugged into another USB device that doesn’t have a power cord:
Try plugging the device directly into your computer’s USB port or into a USB device that does have a power cord. You might need to disconnect and reconnect the other device as well, if it has stopped responding.
If you have many devices connected to your Mac:
Disconnect all USB devices except the device you’re testing, an Apple keyboard, and an Apple mouse. Make sure that the device is connected directly to the computer, and that any hubs or extension cables are disconnected. If you can use the device now, the problem may be with one of the other USB devices or hubs you had connected to your computer. Try reconnecting them, one by one, to your computer. When you find the device causing the problem, review its documentation for further troubleshooting steps.
Verify that the device appears in System Information:
Choose Apple menu > About This Mac. In the window that appears, click Overview, then click the System Report button to open System Information.
In the window that appears, see if the USB device is listed below Hardware in the Contents list. If the device appears but does not work, review the device’s documentation for further troubleshooting steps.
Restart apps:
Quit and restart any apps that use the device.
Restart your Mac:
Choose Apple menu > Restart.
Check your device’s USB connection
Thank you for using Apple Support Communities.
All the very best,
Sterling

Is there a driver to let a ps2 keyboard plugged in with a usb connector work on my macbook pro 13inch

is there a driver to let a ps2 keyboard plugged in with a usb connector work on my macbook pro 13inch?
I know there are more threads about this subject but none was really an answer.
I got a keyboard (brand medion) with a ps2 connector. i wanted it to connect to my macbook so i bought an ps2 to usb connecter.
wile connected with my macbook the keyboard leds flash one time like they do when you put it in a ps2. but after this just doesn' t work
I think i might miss a driver or its just turned of somwhere in the system. an previous answer was said something about a safe reboot and a lot of codes but thats to hard for me.
so any good solutions????

I've never found a PS2 to USB adapter that worked, or IIRC I've never found one at all. I have USB TO PS2 but not the other way. Just go out and buy a new keyboard. PS2 is so late 90s/early 2000s

I have my new HD in a USB enclosure connected to my MacBook Pro and I want to put a fresh copy of Mountain Lion on it. But I do not have an install DVD as I got ML as a download from the App Store. What do I do?

I have my new HD in a USB enclosure connected to my MacBook Pro and I want to put a fresh copy of Mountain Lion on it. I'm told that I need to boot from the Installation Disk to start. But I do not have an install DVD as I got ML as a download from the App Store. Can I download ML from the App Store again, but this time directly to my new HD?

Create a data recovery/undelete external boot drive
You can also use Carbon Copy Cloner to clone your present setup to it and boot from it.
Most commonly used backup methods
However, SOME external enclosures are not bootable, you will soon find out.

I cant connect my new wimax usb stick bm328 on my macbook pro. please help me

i cant connect my new wimax usb stick bm328 on my macbook pro. please help me

The Hardware Test detected a RAM problem. Take out the chips and make certain that the connections are clean and reinstall them. Make certain that they are well seated.
If the problem occurs again, test with one chip at a time. Also swap bays if necessary.
Please indicate if you have installed new RAM and if so what brand and the specifications.
Ciao.
Message was edited by: OGELTHORPE

Logitech diNovo Mac USB Wireless Keyboard - Wake Closed Macbook Pro?

My brother wants to use his Macbook Pro 15" 2008 (previous body style) in a "dock" setup with an external monitor. This keyboard uses a small wireless USB dongle to connect to the keyboard. With Macbook pro cover closed, I cannot get the DiNovo's spacebar to wake the Macbook pro. Is USB-Wake support on the Macbook Pro?

In theory, if you open System Preferences/Bluetooth and select the device then hit 'Advanced' you should be able to check 'Allow Bluetooth devices to wake this computer' and it should work. I'm a little suspicious about the USB dongle side of the equation though ...

Has anyone used a 1.44 usb floppy drive with a MacBook Pro late 2011 model ? I have photos of my children i would like to recover.

I have photos on 1.44 floppy disk and would like to copy them to DVD, has anyone used a 1.44 usb external drive with a MacBook Pro (late 2011)? The disk where made on a PC from 1990 -94 the images are in .img and .jpg.

Hello riflemanpro,
Thank you for using Apple Support Communities.
For more information, take a look at:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/ts1367
Have a nice day,
Mario

Modem for 2011 model Macbook Pro

I have a new current model Macbook Pro (10.6.7) and an Apple brand USB modem, tiny little thing, like a pack of gum with a short USB cable on one end and a phone jack in the other. When I plug the modem in, I get a message saying it can't be used with this computer. There's nothing wrong with it, it works fine on my old Macbook Pro.
So, is there any way to make it work with my new Macbook Pro? If not, does some other brand/model modem work? Preferably tiny like Apple's, since I use it for travel. (Broadband at home of course.)

Nope. It just doesn't work with the new models. However, there are any number of third-party USB modems that look just like it. You will find them using Google.

How to connect an MTN usb rotator to an Apple MacBook Pro 13'3

How do i go about connecting my Apple MacBook Pro 13'3 to the interent with an "Huawei Mobile Broadband E367 HSPA+ USB ROTATOR" on the MTN Network

If your USB port is working now, you didn't damage it and have nothing to worry about.
The behavior you saw in your bus-powered Fujitsu drive is normal for a drive that needs more power than the USB port can provide.
If your USB ports ever do shut down, resetting the SMC may bring them back online again quickly and easily.

What happen next, after erase and lock screen of macbook pro?

Hi, I just lost my macbook pro and I have some personal data on it. I read some articles who said that Erase mac will delete whole data. When I erased my Macbook pro from Web Interface https://www.icloud.com it ask me to enter 6 digits passcode I entered and It also lock my Macbook pro which I wasn't select explicitly. Now its showing me status "Pending: Erase Mac" and both Erase mac and lock in disable mode.I also checked option "Notify me when found". Now my questions are these.
If user connect to internet, it will erase my whole data and lock the screen, isn't it?
If user connect to internet, It will notify me?
I read somewhere that by choosing erase mac option I am no longer to track my mac, isn't it?
I also read somewhere that by locking screen it ask 4 digits passcode, then why its asked me for 6 digits?
Please let me know about these question's answers. This will be great for me. Thanks.

If user connect to internet, it will erase my whole data and lock the screen, isn't it?
If user connect to internet, It will notify me?
Yes and yes.
I read somewhere that by choosing erase mac option I am no longer to track my mac, isn't it?
Not 100% sure, sume users have reportedly still be able to track it.
I also read somewhere that by locking screen it ask 4 digits passcode, then why its asked me for 6 digits?
4 digits is for mobile devices.

Is it possible to use a USB hub on a new MacBook Pro with Maverickss?

I have used a powered Q-Store USB2 hub on first my old trust MacBook with the 13 inch screen running System X.6.8 for years; then I switched it over to my new 13 In. MacBook Pro (non retina) with Mavericks X.9.2 and it still works great. It is powered and seems to run a full load including USB hard drives, camera when wanted, cooling pad with fan, printer/scanner/copier combo, charging a MP3 player or Galaxy S4, apple mouse and keyboard, all with no trouble and no drop outs. I let an old Firewire 400 or 800 hard disk stay with my old Macintosh for now as it mirrors it, but sometimes hook it up with no problem except it gets hot.
I have a new USB3 WD Passport 3 hard drive and a 32 gb USB 3 memory stick. I wanted to put these on a USB3 hub and use one of the ports for the faster items. I can run either my WD My Passport 3 Gb drive that I use to mirror my internal drive as long as it is alone. I can also plug a 32 gb A Data memory stick in fine alone except things get a bit snug, and there's no more room on the USB 2 hub for the memory stick. If I do not use a hub for the one port I have to either use the Hard Drive or the memory stick, not both. I was using the memory stick to port files back and forth between my old and new computers at least for a while. The USB 3 peripherals work reliably when plugged in alone, but the moment a hub gets in the picture even if only one item is plugged into it, things drop in and out. It does not matter if it is the powered USB 3 hub or the non-powered Anker USB 3 4 port hub. The USB 2 items simply work but the USB 3 ones only work alone. I have looked at the power specifications. It seems like one hard drive uses all of the power the hub can put out.
It looks like the USB 3 is rather limited on Macintosh computers is all I can conclude. There may be extra speed, but what good is it if you can only run one peripheral at a time? It seems like even a hub stresses it unless it is a hub and a memory stick or two. I even changed to system settings to keep my hard drives from going to sleep, but still it drops out randomly if hooked to a hub and runs perfectly when plugged in directly. I had hoped to use it for an emergency start up disk if needed, though I must say the rather incredible StoreEdge Micro SDX card works great for that purpose and seems to belong.
That old USB 2 hub, even with a smaller one plugged in with 2 portable hard drives still works flawlessly on the other port and never drops out.
I have not tested the Firewire 800 port long enough to decide, except it gets hot if it reads very long.. The old Firewire 800 / USB 2 hard disk has more than one port on it unlike so many today. I had to use a Firewire 800 to 400 cable for my old computer. Anyway it works in either computer and stays mounted even when asleep.
Is it possible to use a USB 3 hub with more than one peripheral on a 2012-2013 13 inch MacBook Pro computer with Mavericks? If so which one works? It cannot be good for hard disks to randomly disconnect and reconnect without being dragged to the trash.

no you can't - you have to upgrade it to 16GB yourself.
you can get your RAM from newegg.com, macsales.com.
the RAM you need is 16GB (8GBX2) DDR3 1600MHz DDR3.
upgrading the RAM yourself will not void your warranty.
you need a #00 Phillips Screwdriver - 10 screws at the bottom - 7 long ones and 3 short ones - just remember where they go when you put the screws back in.
a simple 10 minute job.

Can I install windows 7 in bootcamp using my USB disc on my 2011 macbook pro.?

I want to install windows 7 on my macbook pro via bootcamp.
I have the windows installation files on my usb disc. (200gb usb disc)
Can I install windows using only my usb, or do I have to burn the windows files to a DVD?

Look here for a way to do it like a 2011 MBAir is set up for.
If you get it to work it will un-dim the option to create the W7 installer and Boot Camp drivers on the USB drive automatically.
I got it to un-dim for my 2010 MacPro.

USB port stopped working in macbook pro

Hi, i bought a macbook pro, OS X lion, version 10.7.4 a month ago. one of my USB port suddenly stopped working. i am a new mac user, so i have very less idea about mac. i would appreciate if someone could give me step by step solution to this problem. thanks in advance

Try Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, you have to take the MBP to the Apple store for evaluation.
You have 90 days of free tech support from AppleCare from the date of purchase.
AppleCare: 1-800-275-2273.
Best.

USB Modem locks up my macbook pro

Similar Messages

Maybe you are looking for