USB mouse not recognice by windows

Hello since the last Bios update windows doesn't recognice the usb mouse. Somebody help me please!
Solved!
Go to Solution.

What machine are we discussing here to begin with?
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

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USB mouse not recognized in windows 8.1 - tried all no help

Hi,
I am having this issue for 2 weeks now. Plugging the muse to USB port didn't make any difference to system, it hasn't been seen at all (noting in dev manager, no beep etc). I was connecting same mouse using PS/2 adapter and worked well.
After doing UEFI bios update and installing latest drivers for motherboard mouse is shown in device manager as "Not Recognized" Code 43. I did try to use different USB mouse, same story, playing with drivers, deleting/uninstalling in Device Manager
didn't make any change. Deleted all USB devices/Hubs used generic drivers suggested by windows didn't change anything as well. Windows Troubleshooter see problem - but don't give options to fix it. System is up to date with windows updates, no new software
was installed. Changed as well Power settings regards to USB ports but no help
A lot of people suggest to go to UEFI Bios and changing USB settings of xHCI to disabled/enabled/auto - well none of this worked for me.
Anyone has any other clue which is worth to try?
Seen somewhere that locating USB port VID/PID (from dev manager) then Find it in Registry and edit "Power Settings" fix problem for some - can see VID/PID for this mouse in registry - but no editable settings there.
Thank you in advance
Marcin

Hello Marcin,
Can you use other devices normally like USB keyboard and USB driver?
If you can, please contact the manufacturer and check if there are hardware issues.
About the error code 43 in device manager, please take a look at the following KB.
http://support.microsoft.com/kb/310123/en-us
One of the drivers controlling the device notified the operating system that the device failed in some manner.
If you have already run the Troubleshooting Wizard, you might want to check the hardware documentation for more information about diagnosing the problem.
When you try the Windows troubleshooter, what problem do you see?
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

Trackpad USB Mouse not working in windows xp safe mode

I can't access my windows side, after fixing a series of problems with the windows recovery console. I can only access my windows login screen through safe mode. However, now my trackpad and USB(corded) mouse won't work, to login and finish fixing my windows xp pro side. The only advise I have been finding is to use a ps/2 connector for the mouse to work (don,t have one) or access the bios to enable the USB port (don't have bios). So I'm kind of stumped. Is there a way to enable a USB mouse to work in safe mode with windows recovery console or on the mac side or somehow enable the trackpad? Any help would be greatly appreciated!!!

bluerain37 wrote:
Ok, will get a USB mouse and keyboard, and try again.
I do have Kaspersky installed, but it's a very annoying spyware by Baidu (the search engine in China) where the registry keys just couldn't be deleted under the Normal mode ....
Ok then, no offence.
In any case, thanks for the advice!
Hope it helps and good luck
Stefan

USB mouse not working in Windows 8

I have Win8 64-bit OS. A couple of days back the USB mouse stopped working without any reason. The mouse works on other systems and there is nothing wrong with the hardware.
I found a couple of posts suggesting uninstalling the drivers or doing a system restore to get it to work again.
None of these work. I recently upgraded to Win 8.1 thinking that maybe the upgrade will help. It had no effect.
Can someone suggest any other known method ?

Hi,
The USB device issue can be always caused by driver or BIOS XHCI mode.
Besides above suggestions, you can also try to roll back the USB driver to an older version to see if we can get this issue fixed.
Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as answer which can benefit our Community members.
Otherwise, please unpropose them and provide detailed information about current status.
We will wait for several days, if there is no response on this thread we consider that you got what you want or your issue has been resolved, then mark this case as answered. Thanks for your understanding.
Kate Li
TechNet Community Support

"USB Hardware Not Recognized by Windows"

Please help. I keep getting an error mssage "USB Hardware not Recognized by Windows" I believe i have tried it all. Uninstalled Itunes. Reinstalled Itunes.
Okay I just tried pluggin it in as I typed this and it worked. The only thing I did diffrent was I unplugged my External Back-up drive.
Is this Common? Can anyone help explain this to me?

I have a combo floppy drive/USB 2.0 card reader and I believe I have the same problem.
I'm not over-clocking and while USB shows up in WinXP in device manager the card reader is not recognized by the system even though I KNOW I have it connected correctly. The floppy works fine.
I believe the 4 USB ports on the mobo are non-functional but can't test it until Thursday sometime.
Hopefully this is correctable with a BIOs update.
Anyone else have issues with the USB ports on the mobo and if so, were you able to fix it? How?

USB Device Not Recognized on Windows 7 - USB mouse

I have a 4 week old Inspiron 1545 with Windows 7 Home premium that has developed an error: USB errors while trying to install a Microsoft USB mouse on this Laptop. Interestingly, my Microsoft USB Mouse installed perfectly first time and worked for about 2 weeks, and then failed. In looking at the system restore points, it tells me that there have been two driver updates to the USB environment since the unit was shipped from Dell. I wonder if an automatic update from Microsoft has somehow inadvertently updated or replaced a Dell factory driver.
Two nights ago I spent 45 minutes with Dell tech support doing remote control bug fixing on this laptop. They werent able to fix it (in the time allowed). They downloaded at least one of their newest drivers onto this machine and rebooted it - and they seemed pretty savvy - but still not working. So I went ahead a did a system restore to a point about 10 days back because I could see that a USB driver would be affected (as shown in the system restore menus), and I would like to compliment Microsoft on this very cool functionality!
At this point, I've unplugged the USB mouse , used the Device Manager to delete the 'unknown device', and done a system restore back to what I suspected was a working point. But still getting a 'Device not recognized' warning every few minutes, and still don't have a working mouse. I don't want to have to do system restores back to pprevious dates, although I suspect this is one solution.

Hello,
I just wanted to let u know, I had this same issue for about 2 weeks. Basically what happened was a bad install of my AMD Chipset drivers. When I attempted to upgrade, the install didn't go all the way through.
I then restarted my system, and BAM! No Mouse or Keyboard functionality thru USB.
Even when I went into SAFE MODE the Mouse and Keyboard were not functional. The only time they worked was when the computer first attempted to start, BEFORE windows loaded.
So, this means that your issue is a software problem.
I thought it was some other software that I installed, and ran a restore session, but that wasn't the issue. Still no functionality.
I even tried removing my CMOS battery, to reset it, since some people said that had solved their problems...Still nothing.
I then read other forums around the web using my Android phone to try and find a solution, only those solutions were no help.
I was also advised to run: MSCONFIG and Hide all Windows programs and then stop every other driver, source from loading (of course if my mouse and kb worked, I would have tried that).
I had even read that because I was using USB, that I should try using a PS/2 Mouse and Keyboard connection.
It took me 2 weeks to get the correct PS2 adapter that worked, which would essentially allow me access to my system again...
I Purchased a USB A Female to PS2 (MDIN6) Male Adapter (for Mouse) from http://www.SFCable.com
This my friends, was a lifesaver. I only have one PS2 port on my system, so I used my mouse to try every option I had previously read about. Of course you cannot type because the keyboard doesn't work, so you need to know the location of the folder where
the programs you are trying to run are.
So, a little after I got back into my system, and I closed down all programs, the warning screen came up that ALL of my USB Ports failed and could not be updated. I even Uninstalled every last USB port from the System Properties and restarted, and still
that didn't work.
I had forgotten that during the time when this problem arose, there was a failed install of my AMD chipset drivers, so luckily I had not deleted the source file and I tried to reinstall, and VIOLA! I'm back up and running and my USB ports are restored
and everything is working!
I hope this solution is able to help other people out there.
Thanks,
JE - [email protected]

USB device not recognized in Windows 7?

I have the strangest problem I've yet to encounter with my computer.
As you may have guessed from the title, I am constantly getting the message displayed. Any fix that has been suggested has been unhelpful or worked for a bit until my computer restarted again (I'll get to that)
First off it started when I noticed my mouse pointer was acting very weird, it was just a vertical line of dots. A forum said an easy fix to the problem was to update my GPU drivers, which I needed to do anyway. So after an update to the GPU drivers
I log into my computer (which is password protected, this is slightly important to remember) and I try to go to youtube. I click down at the start menu to type in chrome and nothing appeared. I was able to move the mouse around and click on things
but I was unable to type anything.
Luckily for me I have a laptop as well so I checked for any solutions on my laptop and they said that it was a problem with the model of my keyboard specifically This was odd to me considering most of the problems happened OTB for the keyboard and not
a month after use, plus I was able to plug it into my laptop and it worked just fine. When I plugged it back into my desktop it gave me the same problem: I couldn't type anything, I also noticed the little pop-up informing me that the USB device was
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one of the keyboards back into a USB port I would get a message saying it was installing drivers; and then would fail in installing any.
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of all plugs (including my power plug), waited a few minutes, then plugged everything back in again. Amazingly, this fixed the problem, but then it got worse.
After about an hour of gaming, my computer BSOD's, most likely because I decided to alt+tab out of Tomb Raider during a loading screen to stop a video I had on. I restart my computer again, and then the problem returns, only this time absolutely
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gives me the "USB device not recognized" or attempts to install the drivers and then fails.
If there is ANY way to fix this problem, it would be greatly appreciated.

Try cleaning the connector on the bottom of the phone. Use a magnifying glass to see what is stuck inside, a dry toothbrush and/or wood or plastic toothpicks (nothing metal). If that doesn't resolve the problem your phone is broken.

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Ask the Vendor.

Apple wireless Mighty Mouse not working in Windows XP Pro/Boot Camp

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Why not post in the Boot camp forum:
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Yay! Success at last! Well, I had to resort to drastic measures which I was dreading and delaying. Basically, I rolled back to Windows 8.1 Then Reset PC to Factory Setting. This wiped out all data and applications/programs After getting back to default Windows 8.1, I tried pairing my bluetooth mouse and it worked I then immediately installed Windows 10 (from ISO file downloaded earlier) off a USB stick I chose the option for a clean install (this doesn't load any of the ACER bloatware) Once logging into Windows 10,I went into Device Manager and uninstalled all Bluetooth drivers Then I ran the setup for the Windows 8.1 Atheros bluetooth drivers as suggested - "LITE-ON Bluetooth_M 3rd WiFi 2x2 AC+ BT M.2 QCA NFA344_3.0.0.373_W81x64" I tried pairing my mouse and Nexus 7 and it works!!! For reference, here is my setup under Windows 10 after successfully pairing bluetooth devices. btw, interesting to see that the event log still reports some error about further installation just like earlier - probably indicates that the Win 8.1 Acer drivers are not 100% compatible yet.

USB Device not recognized by windows

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I'm not very familiar with the Windows OS but try this tip I picked on the forum up a while back, hopefully it might help.
1. On the Start menu, click Control Panel.
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5. Scroll down the list of devices to the Universal Serial Bus controllers
6. Click the plus icon next to the Universal Serial Bus controllers.
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4) SOLUTION
Use a USB 2.0 stick and everything will work perfectly.
Follow these steps in order:
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4) In Bootcamp, redo the entire Bootcamp process, but this time using a USB 2.0 stick
5) Follow all further steps in Bootcamp and later in the Windows-7 installation process
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I tried to reset my iPod Nano but it did not work. It has a blank screen with the backlight on, and the music is playing. Someone suggested that I do a restore.
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"USB Device Not Recognized" in Windows XP

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http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

Usb device not recognised by windows 7 on hp pavillion dv5094ea

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Since the upgrade my usb ports arent functioning, i keep getting an error bubble saying
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ive tried several trouble shooters including going into device manager and deleting the INFCACHE.1 with no luck, im starting to assume its a driver update issue...
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Hi:
W7 should have had the USB 2 drivers native to its driver database.
The only suggestion I can offer is to manually install the Vista graphics driver for your model which may have some motherboard drivers included.
Download and run the file below. You will probably get an unsupported operating system error.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-48969-1&cc=us&dlc=en&lc=en&...
Close out of any error windows. Go to the device manager. Click to expand the display adapters category.
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USB mouse not recognice by windows

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