Usb not connected 4280

i can copy but when i scan it says USB NOT CONNECTED but it is. i have had this printer FOREVER  but recently had windows 8 installed.  how can  i scan and no im not going to do an uninstall at this point.  i scanned manually recently but cant remember how i did it. 

Hello @kirksandiego and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing issues scanning. I would like to help!
I'd suggest removing the cartridges and performing a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend downloading and running the HP Print and Scan Doctor.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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    Hi @jennirvinpest,
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    I noticed that you are getting the error message that says your USB is not connected with your HP Photosmart c4200 series.  
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    Thank you for posting, and hope to hear from you soon!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Photosmart c4280 scanner "USB not connected" to Mac running 10.9.5

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    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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    Hello @kirksandiego and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are experiencing issues scanning. I would like to help!
    I'd suggest removing the cartridges and performing a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    I would also recommend downloading and running the HP Print and Scan Doctor.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • USB not connecting properly 8800

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  • HP w1907v - Wireless Usb not connecting

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  • Usb not connecting in oracle vm virtual box

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    Hi,
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  • My iPod 4th-gen charges just fine in any wall outlet, but when connected to my brand new ASUS Windows-8 laptop's USB 3.0 port the charging process just keeps "blinking" on both the iPod and the laptop and will not connect to Itunes...

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