USB not loading and saying there are no files...

My USB has content but won't load properly: the drive shows on the desktop but with no name - just quotation marks when referenced.
When i open it the folder it says it's empty, but when I 'get info' there is over 12gb taken up.
I tried to use disk utility but it say it "error:live file system repair is not supported"
Despite the fact that it won't load properly, it won't let me eject as it says its in use - however I have closed every possible programme that could be using it and restarted my macbook several times.
When I try to use the USB on a Windows PC pretty much the same happens - showing empty even though it says half of the space is taken up.
So do I need to look at trying to recover the files that are on there or is it not too late to get this sorted? I'm very new to using Macs so any help would be much appreciated!

Pics synced to your iphone from your computer are one way- computer to iphone.
If these are the pics to which you are referring then copy them from your old computer or your backup copy of your computer, to your new one.

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USB not loading and saying there are no files...

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