USB port issue on Satellite Pro A300-13Y

I have a Satellite Pro A300-13Y with 4 USB ports. The two right side USB ports dont work. I have bought this laptop recently (2-3 weeks ago). It has a Windows Vista Business SP1 on it. I have Chip set utility installed on it, I have checked the device manager and I have tried to find driver for this but I couldnt solve this.
Then I called Toshiba service dek, they say I have to install again to factory standard install to see if it might be solved. But I dont find it the best way and I have some applications installed on it and have some info on my laptop so, I would like to find another way to solve this problem.
Also I think it could be a hardware issue. Can somebody show the way how can I find or solve this problem? I can also send it to guaranty, but if I made a mistake and if there is not a hardware issue I have to pay for this.

Thanks for your post. I will try it next week because I have much value of data on it and they have to be transfred to an extern harddisk that I'll buy this or next week.
Only something to know, I see in device manager a lot of usb controllers liste (4 usb controller and 4 usb root hub) in the Universal Serial Bus controller, where two of them are usb2 enhanced host controller and the rest are usb universal host controller.
Does it mean that Vista has detected only two USB2 controlleres?

Similar Messages

Satellite Pro A300 can not find USB devices

Hello forum,
we have a costumer who has bought a Toshiba Satelite Pro A300 from us, but he gets a strange error on it.
he connects a Sandberg USB 2.0 5port Hub to one of the usb ports, the pc finds the hub, but when he connects a memory stick to the hub nothing happens.
the hub and memory stick works on others pc's.
hope somebody can help.
best regards
John Bork
DANBIT A/S

Hi
What happens if you connect the memory stick directly without this USB hub?
I had also an USB hub but these hubs are a little bit complicated and tricky The USB specifications allows a certain power and depending on the devices that you connect you have to use an active USB hub, that means with external power supply.
But normally Satellite Pro A300 should have enough USB ports If its necessary I would recommend an USB hub with 2 or 3 ports maximum

Satellite Pro A300 - shutdown issue

I have a brand new Satellite Pro A300-15V, which I have downgraded from Vista Business to XP Professional, using the original recovery disc.
Now I have problem shutting down the computer. When I click "Turn Off" it just shuts down and then restarts after a minute or two. Also, I can't bring it back from hibernation unless I shut it down on the button first.
Can anyone help, pls?

Hi guys
Im not 100% sure if my advice could help you but what you should do is firstly BIOS update to the latest version. Ive noticed that new BIOS were released last week for some A300 notebooks series.
After the BIOS update disable the WakeUp on LAN settings in the BIOS.
You could also disable the options like: "Wakeup on keyboard" and "Critical battery WakeUp"
*@cfrigerio:*
It seems youve already disabled this function but please check also the LAN card setting in the device manager -> LAn card properties -> Advanced tab.
There should be an option likes Wakeup on link, Wakeup using APM mode, etc
Disable these options!
Furthermore please check if any 3rd party applications dont wakeup the notebook.
Sometimes the scheduled tasks could be responsible for the irregular waking ups.
Good luck

Satellite Pro A300 - Cursor constantly moves when external mouse connected

Hi there
I have a Satellite Pro A300. When I attach a mouse directly by USB the cursor is constantly moving. I also have a mouse attached via a Toshiba docking station and that works perfectly.
It doesn't matter which USB port I use or whether the laptop is connected to the docking station or not, or whether it is running on mains or battery power.
I thought it was the mouse that was the problem so I went and bought a new one but the problem is persisting.
Actually, while I have been writing this post, it has stopped doing it and then started again! Very frustrating.
Can anyone help?
Thanks
Susib

Hi
How about the touchpad does the cursor moves and jumps using the touchpad?
Try to disable the touchpad while using the USB mouse check if you can notice a difference
How about BIOS?
Do you have the latest version installed?
Check this!

Satellite Pro A300-1GT - Error message when starting webcam

I have a Toshiba Satellite Pro A300-1GT. The problem is that the camera does not work. When I start software it writes that I should restart camera or computer. I'm having Windows 7 and I serched the internet for solutions but I find just a discusions with the same problem without solutions.
Sory for may bad English.

Hi
The cam is not listed in device manager; neither as unknown device nor as USB device?
Well, I read here in the forum that internal webcam is connected to the USB controller on the motherboard and sometimes the connection is loose and therefore the cam cannot be recognized by system.
I think in such case the notebook needs to be disassembled and the connection should be checked. But this seems to be a job for technicians

Satellite Pro A300 PSAGDE re-booting when plugged in

I have had this laptop put away for a while as I couldn't work through this problem, but I'm having another try.
The laptop is a Satellite Pro A300 PSAGDE.
The problem I am haiving is that the laptop would re-boot whenever I connect the PSU, but not when using a live CD (Ubuntu).
I would like to try and flash a replacement BIOS to see if that will solve the problem.
Unfortunately the software needed to flash the BIOS requires the laptop to be plugged in.
Is there any way around this problem?
Can I fool the software into thinking it is plugged in?
Is there a way I can revert/repair the BIOS in any other way as obviously the problem hasn't always been there.
Thanks
Message was edited by: miainphillips
Message was edited by: miainphillips

So once again: notebook runs fine using battery power but reboot always (in the loop????) when AC adaptor is connected. But using Live CD the notebook runs ok even if the AC adaptor is connected.
Right???
>> I think it may be a BIOS issue because the laptop will run without an issue when booting a live cd, even when it is plugged in.
If the unit runs ok using Live CD, then this means that this cannot be BIOS issue because BIOS does not depend on installed system.
Therefore in my opinion its definitely not a BIOS problem.
I think you should firstly disable the automatic reboot when an system crashes Win 7 is configured to restart immediately when a BSOD happens and this happens too fast to see the error I think you mean this by automatic reboot
Disable this by following way:
1)Control Panel -> System & Security -> System -> click the Advanced system settings
2)Locate the Startup and Recovery section near the bottom of the window and click Settings button.
3)In the Startup and Recovery window, uncheck the check box next to Automatically restart.
4)Now click OK and restart the unit
In my opinion the system crashed and therefore the notebook reboots

Satellite Pro A300 - I get the "Windows search" if I left click any folder

I have just purchased a Satellite Pro A300 and downgraded it to Windows XP SP3.
When I left-click any folder icon on my hard drive I get the 'Windows Search' window displayed instead of opening the folder. When I right-click any folder icon, the first item in the menu (bolded) is 'Search'.
How can I change the order of these menu items so as 'Open' is the first item?
Can I remove (Control Panel-Add or Remove Programs) the Windows Search facility without affecting any software I have loaded?
Is having the Windows Search facility installed the likely cause of my problem?
Thanks,
Murray

Have just solved my own problem:
1. The order of items in the shortcut menu for Folders can be changed by updating the actions for specified file types in the Folder Options Menu. Select +Folder Options+ from the +Tools+ menu of any folder, select +File Types+ and scroll down to *Folder*. Click *Advanced* then click *New* and add *Open* with *Explorer* as the program to use. Click *OK* and *Close* and bingo! Appears the order of the short-cut menu in XP is Open before search, but in XP Pro is Search followed by Open/Explore.
2. The Windows Search utility can be safely removed despite the warning issued - the Microsoft website indicates the warning is simply a generic warning and it is highly unlikely that removal will affect any software installed since the Search utility was loaded.
3. The Windows Search utility was NOT the cause of this problem.
Trust this might save others the hours of research I had to do to find this solution ...

I need lots of USB ports with New Mac Pro, now what?

because I'm in the audio business I needs lot of USB ports with my Mac Pro. On my current 2008 machine, that's not really an issue, with 5 ports on teh MP itself and I installed some USB hubs over PCIe that give me a total of 13 port. I'm not really sure what is the best way to get that amount on the new MP.
Oh, and I really like the stability of my current set up. Before I went with an external USB Hub that always gave me headaches with ports not being recognized.

The only two things I found so far are:
a/ going back to the external USB hubs, which I find very frustrating to work with, because instable with connection and I would need to add some interface to go from USB to TB (which are also rather expensive at the moment)
b/ use some external PCIe enclosures that are really expensive.
So I havent really found the right solution for my situation. Which makes me hesitant to migrate to new MP at the moment.

Satellite Pro A300 standby and hibernate functions not working properly

I have a new satellite Pro A300 PSAJ1E - 01E00VIT, and I'm finding this problem:
Sometimes, (not always: may be it depends on which program is running) when trying to put the computer in stand-by or in hibernate mode, it doesn't stop, but only shuts down the monitor (panel), while the fan goes on running and the power light is green. Obviously, lots of battery energy consumption!
Then there is no other way of resuming than shutting down the computer by holding down the power button long time... but this is not correct!
NB: my computer is always connected to a lan, and generally there are some browser windows open when I put it in stand-by mode.
How can I fix this?
jomurray

Generally you are right but the point is that you have said that this issue doesnt happen always but sometimes.
> Sometimes, (not always: may be it depends on which program is running) when trying to put the computer in stand-by or in hibernate mode, it doesn't stop
Fact is that some single applications which are running can prevent the execution of standby mode or hibernation mode.
Therefore if you are running such programs you will have to close it firstly.
I dont say that this must be done with all applications. ;)

Satellite Pro A300 - WiFi is 50% slower on XP than on Vista

I noticed that WiFi transfer is slower on Windows XP Pro than with original Vista installed on the same machine.
I tested the issue on Toshiba Satellite Pro A300-1NT - is it possible or my Toshiba is not working propely?

I dont feel I have already checked - btw I have got 2 same models of A300-1NT
the one with XP recovered and second one with Vista onboard - the speed I have checked on different speedtesting websites (like speedtest.pl or dsl.cz) and I can feel the difference downloading te same things as well.
After recovering XP from original CD with SP3 installed or without SP3 the result was clear - 50%.
The system is clean with no additional band - consuming activities.
I have checked RJ Ethernet connection and there was no such issue.
i upgraded Wlan directly from intel website with noo results.
I use 802.11g standard with more aggresive settings than default.

Keyboard on Satellite Pro A300-10Q is not working

I have a Satellite Pro A300-10Q running XP.
The function keys weren't working so I downloaded Common Module and Hot Key Utility.
After that the touch pad mouse and keyboard stopped working as well.
Please help?

Hello
Who knows what have you installed and what is missing so Ill send you full installation list and pleae install all drivers, tools and utilities following this installation order.
1 Windows XP Pro(SP3) Service Pack3 RTM
2 Sun Java 2 Runtime Environment V1.6.0_06
3 Intel Chipset Software Installation Utility Chipset 8.7.0.1007 (02)
4 Intel(R) Cantiga-GM / UMA Version: 6.14.10.4953
or
4 ATI M82XT, M86 Driver
5 Azalia, Realtek ALC268 Audio Driver Version:5.10.0.5599
6 Realtek 10/100 LAN Driver Version:5.686.103.2008
7 Synaptics Touch Pad Driver Version: 10.1.8.0
8 RICOH R5C833/R5C837 Card Reader Memory Stick 6.0.1.11
SD/MMC 6.0.3.5
XD Picture 6.0.1.13
9 Intel iMSM Driver(Robson) Version: 8.0.0.1039
10 TOSHIBA Software Modem V2.1.77(SM2177ALD04)
11 Motorola ML3054/SM56 Modem Version:6.12.14.3
12 Modem Region Select Utility (for Motorola) V2.2.3.0(RST223MOT03)
13 Intel Wireless LAN Driver V12.0.0.73.0.x32_wCAT
14 Intel Proset Utility V12.0.0.0.6.x32
15 Atheros Wireless LAN Driver V7.6.0.200.0.x32_wCAT
16 Realtek Wireless LAN Driver Version: 5.1116.1226.2007
17 Atheros Client Utility V7.0.1.98.0.x32_wCAT
18 Chicony Camera Software Version: UVC 1.7.193.0508L / 6.2.238.214
19 Presto! BizCard 5 V5.50.02
20 Bluetooth Stack for Windows by Toshiba V6.10.07.2T
21 CIR Port Driver Version:7.1.64.1011
22 TOSHIBA Common Module V1.00.08
23 TOSHIBA Power Saver V7.04.02.I
24 TPSInit V1.0.4.1
25 TOSHIBA Zooming Utility V2.0.0.24c
26 TOSHIBA Controls V3.32.4102
27 TOSHIBA PC Diagnostic Tool V3.2.9
28 TOSHIBA Hotkey Utility V1.00.01
29 TOSHIBA TouchPad On Off Utility V1.00.01
30 TOSHIBA Utilities V1.00.06
31 TOSHIBA Assist V1.03.00upd4
32 TOSHIBA Speech System V1.00.2515
33 TOSHIBA ConfigFree V5.90.09
34 ConfigFree Demo Screen Saver V1.00.07
35 TOSHIBA SD Memory Utilities V1.8.1.3
36 Authentec AES1610 Fingerprint Utility Version: 7.10.1.0/AP 2.1.10.0
37 CD/DVD Drive Acoustic Silencer V1.00.008
38 Proton Pack V3.10.15
If something is missing on Toshiba download page just install next available software.

Satellite Pro A300 PSAG9E. Should I keep it or not?

Hello
I have just bought a Toshiba Satellite Pro A300 PSAG9E. It came pre-installed with Vista, and also an upgrade DVD to windows 7 professional (which I have installed).
I tried starting up the machine this morning, however for some reason it wouldn 't boot. All that happened was that the initial toshiba screen would appear, followed by a frozen black screen (showing an underscore in the top left corner).
The thing is that I seem to have been able to solve this issue, but I just don't understand how/why this happened!
The issue seemed to be related to the battery. At first I was trying to boot the laptop (with only the battery connected) however it would not start. I dont think this has anything to do with the amount of charge in the battery, as it did have more than enough in it. I then tried booting it with just the power cable (and no battery). For some reason this seemed to do the trick, and the laptop was able to boot. The laptop now also boots when both battery and cable attached.
Why is this happening?
The reason I am interested in finding out, is because this laptop has given me a few problems already. The laptop has also been bought very recently, so I can still return it for a refund (which I am seriously considering!).
What should I do guys? Any help/advice you could give about this would be very much appreciated.
Thank you
Jay

>All that happened was that the initial toshiba screen would appear, followed by a frozen black screen (showing an underscore in the top left corner).
The blinking underscore in the left corner means that the BIOS battery was empty or something wrong with the HDD (possibly BIOS didnt find the right booting source)
I recommend accessing the BIOS and to set it to the default. Save the changes and try to boot the unit again.
You should also keep the notebook connected to the mains for about 24 hours and the notebook should be ON as well.
This will help to charge the CMOS battery.
Check this

Re: Satellite Pro A300-1EA - Difficulties in BIOS update

Hi there,
I attempted to update BIOS on my new Satellite Pro A300-1EA (PSAG9E-001001EN) as prompted by Tempro, from version 1.50 to 1.90. The system froze completely during BIOS flash, after waiting for 1 hr, I decided to turn off the power and pray for the best. Thank heavens, everything still works, but the BIOS is still v1.50, not been updated. I have now read so many posts on the forum regarding blotched BIOS update and am now very cautious regarding undergoing any BIOS updates at all.
My questions are: Are there any issues regarding this particular update and/or with the InsydeFlash facility? Are BIOS updates all generally so tricky that they best be avoided? What are the alternative ways to update BIOS, hopefully less dangerous? Also, could there be any potential damage to my laptop related to this miscarried BIOS flash that I should be aware of?
Many thanks indeed!
Monsteress

You can feel you lucky, buddy! :)
Im surprised that your ROM module is not damaged or something else. In most cases this happens if the computer freezes during the update.
Let me give you a word of advice. You should only update the BIOS if its necessary or you have problems/issues with the notebook. You can ignore the messages from TEMPRO if your system runs properly. For example I never update the BIOS if my notebook runs perfect Never touch a running system ;)
Otherwise follow the tips posted by Akuma Before you update the BIOS close all running programs, disable AntiVirus and Firewall and connect the AC/DC adaptor.
On my Satellite U400 I have updated the BIOS without problems.

Is 10.9.4 having USB port issues?

Is 10.9.4 having USB port issues? I'm noticing copying files to USB ports on my Mac Pro (the front two anyway) seems to be like molasses and give me the pinwheel of death.
Anyone?

Try resetting SMC.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method.
"Resetting SMC on portables with a battery you should not remove on your own".

My USB port on my Macbook Pro stopped working and i tried the SMC reset and the one closest to the SD port still continues to not work. Is there anything i can do besides bringing it in?

My USB port on my Macbook Pro stopped working and i tried the SMC reset and the one closest to the SD port still continues to not work. Is there anything i can do besides bringing it in?

I would do another SMC reset. If nothing changes you should take the computer in to an Apple store for a free diagnostic. You should make an appointment.
http://www.apple.com/retail/geniusbar/

USB port issue on Satellite Pro A300-13Y

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