USB port malfunction - iTunes not syncing with iPod

to all those apple veterans,
I am using my boyfriend's ipod and in the past, when i plug his ipod into my usb port on my sony computer windows XP, it has always appeared under 'my computers" where i could register my files. I had my itunes library for my ipod shuffle, so i never had any problems with my iTunes tracking my bf's ipod. a few months ago, i reinstalled my operating system and now when i try to plug in his ipod to his computer with his registered snyced iTunes so he could access the files and music on his ipod, the USB is not recognizing the iPod. Why is that? could someone helpe me? why is the usb port not recognizing the iPod when it worked in the past previously? note: i do have the newest itunes 7.0 installed.

Maybe:
https://discussions.apple.com/message/22783947#22783947

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http://support.apple.com/kb/ht1351
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USB port malfunction - iTunes not syncing with iPod

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