USB Port malfunktion - no warranty

I have an AT300SE-101 Tablet. The USB port no longer works. (The tablet is about 19 Months old)
I send the tablet to ime, because I think the "not working usb port" is part of warranty, but they tell me they can't repair the tablet in this way. I had to pay 90 Euro for repair!
Yesterday I send this problem to the toshiba support, but they don't answer. How many hours takes an answer from the Support by "toshiba contact form" normally? Why they don't answer?
But if toshiba don't answer:
How can I load the tablet without the USB port? Why is using the port no part of warranty.
But if I pay the Price of 90 Euro, how can I prevent the USB port is breaking again??
I see that many other Users have the same problem
http://www.amazon.de/product-reviews/B009KYT7BA/ref=cm_cr_dp_hist_one?ie=UTF8&filterBy=addOneStar& showViewpoints=0
The micro USB of the AT 300SE Tablet port is waek. It's not ok, that this waek port is no case of warranty.
(sorry for my english)

I ask my lokal Provider, and he said that I should send the tablet to toshiba.
I fill the form there on toshibas webpage and the "form" say 'there is warranty on the tablet'.
So I send the tablet to toshibas repair company.
They opend the tablet and then they tell me, that there is a "mechanical problem". A soldered point do's not work and they have to fix this. But there is no warranty for this problem.
But I don't know whats my mistake!
How can I broke this "soldered point" while loading the tablet?
I look for reviews on amazon's Webpage and found that there are many users with the same problem.
USB port is not working anymore.
Seems the port is weak.
If the user is not "very carefully" the port is breaking.
So I think this is a case of warranty!!! But thosiba says no, and my lokal providers says: Only If I can prove that this is an error the tablet has "from the beginning" they can pay the price.
Now I see: I have no chance. I must pay the rapair.
I think, if toshiba will repair the tablet "under guarantee conditions" they have to rapair all that broken ports "under guarantee conditions" and so they say "The users must be carfull!"
If they don't load the tablet, the port will stay healthy!
So I only can put another "bad service" report to Amazons webpage.

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Does Lenovo warranty cover USB ports?

I'm about to send my T400 in for maintenance due to a messed up motherboard, but before that 2 of the 3 USB ports had not been functioning for a while.
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alphakilo wrote:
I think one of the USB ports is physically broken, with its insulator snapped off and one of the wires bent in.
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The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Does it worth repairing a USB port of a laptop out of warranty ?

Hi ..
bought my pavillion (dv5 1135 ) 2 years back ,and had no problems since then until yesterday when I found that my external mouse is not working , and started getting message errors of malfunctioning USB port even after removing the mouse cable .
The mouse is woking perfectly on my desktop . I tried other USB devices but failed to work . In device manager , I un-installed all the USB controllers to force the system to re-install them but did`nt chage anything .. I almost confirming that I got a faulty USB port which I don`t know if it will cost me a lot to fix it , so I want to know that and the other cheaper solutions that you can suggest .(by the way I have only one USB port still struggling to survive ) .
thanks in advance ...

Have you tried clean instalation of OS? or running factory installed setting using HP recovery disks? if the problem persist than 100% hardware problem.
If you are pretty sure it was a hardware problem, the right side of USB port can be replaced, see picture below.
However the left side is attached to the motherboard.
Download Maintenance and Service Guide and learn how to dissemble the notebook.
I repaired my friend notebook with the same issue as yours, by re-seat the connection of the USB board, no new hardware is required.
Sometimes it tends to lose due to heat or vibrations.
Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD

Keyboard, Trackpad, Mouse and USB ports - Not Responding

Hello,
Here is my problem. Today when I started my MBP, there was no keyboard, no mouse(USB), no trackpad, no USB ports. I restarted it several times, but nothing changes. If not everything looks fine My desktop is availble, also the backlight on the keyboard works fine, but I can do nothing, my MBP is unusable. Only the power button works fine. I tried to connect an external USB keybord without success, the same with usb drives. I'm running 10.5.6 on MBP, Core Duo 1.83 GHz, 2 GB RAM.
I found many discussions here about the same problem( http://discussions.apple.com/thread.jspa?threadID=1568210&tstart=0 ), I tried a restart without battery etc.... Nothing helps.
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Message was edited by: gvassilev

As this is literally a brand new imac, I would hope that the ports aren't giving up as I am sure they are very expensive to replace.
If it is that new you should be under applecare so you could take it your nearest apple store and let them deal with it (or call apple first if you want).
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One of the USB ports on MacBook Pro does not work.

Hi,
I purchased a MacBook Pro in Jan '11. Both the USB ports on the laptop were working fine. Recently, I have noticed, any external device connected to the USB port, towards the battery side does not recognize the connection.
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Regards
Anil Madan

Anil,
Try resetting the SMC.
SMC RESET
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.

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Hey...i bought an ipod touch last month and i did not Realized that a piece of the usb port was missing on the bottom of the ipod touch. So every time i want to charge it on my dock it would not charge and i tried to us the usb for my computer and that did not work. I did not buy my ipod from a Apple store or online i bought it at a Army base that had a store called The BX. I dont have my receipt to return it, is there any way u can fix it. Please reply as soon as u can.

You may not need a receipt to for warranty work. Check your warranty here:
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The deal is this, the phones won't sync with the desktop but will sync with my netbook also running windows 7 ultimate. All USB drivers are up to date on both.
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UPDATE:
After putting a USB 2 card in my mac, all worked properly. The problem seems to be using USB 1.1.
This is really tragic because:
+ many Macs don't have USB 2,
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Cooper, it's NOT going to be all the devices that are having problems, the OP's issues are related to the USB hub/ports not working properly. Reinstalling drivers for all the USB devices including the Pocket drive that doesn't use any, would be an exercise in futility.
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Hi, I recently bought a Probook 4441s-445TX. I installed Windows 7 Professional 64 bit on it but I couldn't get my 2 USB ports on the right side of my laptop to work. I looked into this and it seems like HP Probooks series have similar issue as well. The USB ports on the right (USB 2.0) don't work at all, they won't recognize any devices nor they can recharge any devices via USB cable.
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Since you just bought it, you may want to make a Genius Bar appointment and let them diagnose the issue. Use your warranty. Bring your phone and cable along too.

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S/N{removed for privacy]; P/N PH989EA#AK8

Hi,
Schindi285460 wrote:
My Pavilion zd 7379ea will only start up in battery mode. AC adapter appears OK with a firm green LED, so external power supply may not be the issue here? When I'm starting up (with what's left on the battery), both the charging LED and the AC LED are constantly blinking. When turned off, the battery LED is firm, and battery appears to be charging (but which obviously is not the case). Occasionally, when computer is turned off, the AC LED is lit with a firm light.
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S/N{removed for privacy]; P/N PH989EA#AK8
You unplugged a USB device while the notebook was still booted into Windows and on?
Normally that won't cause any issues but , If you did that you may have damaged your system board's Southport chip.
USB is not a plug n' play port like SATA and eSATA are.
Here is a link to the maintenence manual for your laptop series.
Is your notebook still within warranty? By the processor components listed in the manual,I believe it is probably not.
best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

HT1379 Problem with my Macbook Pro 13" 2011 usb port.

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If your MacBook is still under warranty, I suggest a trip to an Apple store/Genius Bar if that is possible.
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http://support.apple.com/kb/PH11342
http://support.apple.com/kb/HT1509

USB Port malfunktion - no warranty

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