USB ports could not recognize DVD Burner and WD Portable disk

Hello all,
This is my first question to ask here about X1 Carbon. I hope you could help. I was trying to install a software using the Lenovo slim dvd burner, but the usb ports of the laptop didn't recognize it. Also, I tired to install the software using my portable HDD (Western Digital A08 Elements), but the usb ports of the laptop didn't recognize it as well. I plugged a usb thumb driver into the usb ports; it did recognize it!!! But I really need my dvd burner to be detected. I will appreciate if you could suggest an appropriate solution to my problem.
Thank you
IT-Support-Leb

Hi,
Welcome to Lenovo Community!
I’m sorry to hear that you are facing the issue with USB port not detecting the CD and HDD drive on ThinkPad X1 carbon.
You may refer to the steps from the following Lenovo article and check if it helps.
Please click here to know the complete details on setting up the USB device option.
Hope this helps.
Best regards.
Hemanth Kumar
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