USB Ports Not Working - L530 (Windows 8 - 64 Bit)

I was recently having problems with the USB ports and SD Card reader on my laptop coming out of hibernation. I had to start the Lenovo Solutions Center and run the Hardward Check and they would start working. Then, programs would start hanging in the middle of operation so I called the Lenovo support. They suggested I upgrade the BIOS.
Now that I have upgraded the BIOS, the applications still hang mid processing, but I cannot get my USB drivers working again. I have tried turning them on in the hardward and devices menu, without success. I have refreshed the whole computer and reset the settings to default in the setup utility. The only thing I haven't done is start from scratch with the recovery disks because I want to make a backup, which I can't do without the USB drive working.
Does anyone have any ideas that I can try?

Hi, ralbritton
There are two things I would try to see if they alleviate this issue: Firstly, I would go to the BIOS of the system and make sure that the USB ports are set to Enabled under Security ► I/O Port Access. Secondly, I would attempt to boot the system into Safe Mode and try to use the USB ports in this mode. If the USB ports do not work under these conditions then it is likely that the motherboard is going bad, which can also explain the hanging programs to an extent. If this turns out to be the case, then I would give Lenovo Support a call at 1-800-426-7378 and discuss a motherboard replacement.
To boot into Safe Mode into Windows 8:
When in Windows, open the Charms Bar from the right.
Select Settings
Select Power
While holding down the left shift key, click Restart
Continue to hold down the left shift key until a menu appears.
Select Troubleshoot
Select Advanced Options
Select Startup Settings
Click Restart
Select Safe Mode from the list that appears after boot (should be #4)
Best of luck,
Adam
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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