USB Ports on HP Pavilion 15-e087nr Laptop Not Working
I have a HP Pavilion 15-e087nr Laptop running Windows 8.1. It has 3 USB ports and all of sudden they stopped working. It will not detect my wireless mouse, a USB corded mouse that I have or my phone when I plug it in. I checked Device Manager and under USB Devices it shows a number of choices and none of them have any errors showing so it appears the computer is seeing the ports. However, nothing works when plugged into them. Anyone have any ideas for fixing this issue? I've tried to uninstall them with no luck.
I appreciate any help that can be provided.
Thanks
Have you tried restarting the laptop? Many times we get simply put the machine to sleep or hibernate- a full shutdown/restart can help with usb problems.
You might also try disabling "USB Selective suspend" in your Power Options plan.
http://www.techsupportalert.com/content/how-fix-annoying-windows-usb-problem.htm
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HP Pavilion Volume Touch-Pad NOT WORKING
I have an HP Pavilion dv3t - 2000, Windows Vista computer.
SOMEONE DID ALREADY HELP ME HERE WITH THIS PROBLEM BUT THEY STOPPED RESPONDING | Please check that link out!
The volume touchpad above the keyboard is not working properly (There is no sound coming out of the speakers or the headphone jack) , If you touch the megaphone part of the touchpad above the keyboard then it stays red, however the sound icon on the taskbar changes from mute to unmuted when you touch the red megaphone. The volume slider on the touchpad works suprisingly.
I don't know if I uninstalled something or what but I need this problem fixed!
Thanks!Hi,
Shut down the notebook, unplug the AC Adapter and remove the battery.
Follow the procedure detailed on Page 63 of your Maintenance & Service Guide to remove the RTC battery. Hold down the power button for 30 seconds.
Leave the notebook for 10 minutes and then re-insert the RTC battery, re-assemble and replace the cover, insert the battery, plug in the AC Adapter and start the notebook. Tap away at f10 as soon as you start the notebook to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
If you still have no audio and the installer you downloaded previously still doesn't detect the Hardware, it would start to look like a Hardware failure, but to try and rule out any further software cause, try the following.
Follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run. The 'Try it' option runs the OS from the CD without the need to install on your HDD. If this runs Ok ( it will be slow running from a CD ) and you still have no audio output, this would tend to confirm a Hardware issue.
http://www.ubuntu.com/desktop/get-ubuntu/download
Regards,
DP-K
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Microsoft MVP - Windows Experience -
HP Pavilion Volume Touch-Pad NOT WORKING | NO SOUND
HP Pavilion Volume Touch-Pad NOT WORKING
I have an HP Pavilion dv3t - 2000, Windows Vista computer.
The volume touchpad above the keyboard is not working properly (There is no sound coming out of the speakers or the headphone jack) , If you touch the megaphone part of the touchpad above the keyboard then it stays red, however the sound icon on the taskbar changes from mute to unmuted when you touch the red megaphone. The volume slider on the touchpad works suprisingly.
I don't know if I uninstalled something or what but I need this problem fixed!
Thanks!
This question was solved.
View Solution.Hi,
Shut down the notebook, unplug the AC Adapter and remove the battery.
Follow the procedure detailed on Page 63 of your Maintenance & Service Guide to remove the RTC battery. Hold down the power button for 30 seconds.
Leave the notebook for 10 minutes and then re-insert the RTC battery, re-assemble and replace the cover, insert the battery, plug in the AC Adapter and start the notebook. Tap away at f10 as soon as you start the notebook to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
If you still have no audio and the installer you downloaded previously still doesn't detect the Hardware, it would start to look like a Hardware failure, but to try and rule out any further software cause, try the following.
Follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run. The 'Try it' option runs the OS from the CD without the need to install on your HDD. If this runs Ok ( it will be slow running from a CD ) and you still have no audio output, this would tend to confirm a Hardware issue.
http://www.ubuntu.com/desktop/get-ubuntu/download
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
Re: 2 two usb ports on left side of my hp pavilion g6 2230 is not working
Hi,
Is your notebook still in warranty? Warranty status check webpage
If some ports work and others do not, then it is quite likely that the issue is hardware related. Replacing the system board would be required to resolve the issue. If the issue were operating system or driver related, then no usb ports would work.
As a workaround you can use a powered external usb hub. If you use an unpowered hub then you are quite likely to kill another port. You must have used a usb device that drew more current (in µA). The same thing happens to motherboards in PCs, so don't feel lonely. You can see what I mean about the power limits of usb ports in the following image. Go into the device manager and check your usb ports power availability and power required.
Best regards,
erico
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2015 Microsoft MVP - Windows Experience ConsumerDear Sir,
I read your answer. You said that if one USB port is working, others should also work. Thus this could be hardware related problem.
Fortunately I have ubuntu also installed as second operating system.
The left usb ports are working on the Ubuntu system. Thus we can conclude that hardware is perfect.
Now with above reference, can you please guide on how can the left USB ports can also funtion?
Regards,
Rajeev
erico wrote:
Hi,
Is your notebook still in warranty? Warranty status check webpage
If some ports work and others do not, then it is quite likely that the issue is hardware related. Replacing the system board would be required to resolve the issue. If the issue were operating system or driver related, then no usb ports would work.
As a workaround you can use a powered external usb hub. If you use an unpowered hub then you are quite likely to kill another port. You must have used a usb device that drew more current (in µA). The same thing happens to motherboards in PCs, so don't feel lonely. You can see what I mean about the power limits of usb ports in the following image. Go into the device manager and check your usb ports power availability and power required.
Best regards,
erico -
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Hi, 2 USB ports on the left side are not wornking and I'm looking for replacement. Should I go for USB port for the same model or to I can take any from other motherboard from HP or any other model - I got 5552g? Thank you.
@arnnny ,
Hello and thank you for posting on the HP support forums. For you to have the usb ports replaced you will have to contact HP phone support for repair.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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USB Ports on Macbook Pro (Late 2011) no longer working...
Hey all,
I know there are numurous posts on this but none have seemed to help me.
Today both of my USB ports have stopped working. Two months ago the one next to the thunderbolt port would go in and out and today both of them just don't work at all except to supply power. I can still charge my phone with them but thats it, nothing is recognized when I plug it in.
I've tried the PRAM reset, the SMC reset, manual reset, regular reset, updating the OSX to the latest and nothing has helped. I've read I might have to replace the logic board but I really hope I don't have to resort to that.
I've posted the reports from the System Information and an app called Etrecheck. Hopefully someone will be able to pinpoint the issue.
System Information
USB Hi-Speed Bus:
Host Controller Location: Built-in USB
Host Controller Driver: AppleUSBEHCI
PCI Device ID: 0x1c2d
PCI Revision ID: 0x0005
PCI Vendor ID: 0x8086
Bus Number: 0xfa
FaceTime HD Camera (Built-in):
Product ID: 0x8509
Vendor ID: 0x05ac (Apple Inc.)
Version: 5.16
Serial Number: CC2BA30DEXDG6LL0
Speed: Up to 480 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa200000 / 3
Current Available (mA): 500
Current Required (mA): 500
Hub:
Product ID: 0x2513
Vendor ID: 0x0424 (SMSC)
Version: b.b3
Speed: Up to 480 Mb/sec
Location ID: 0xfa100000 / 2
Current Available (mA): 500
Current Required (mA): 2
BRCM2070 Hub:
Product ID: 0x4500
Vendor ID: 0x0a5c (Broadcom Corp.)
Version: 1.00
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa110000 / 5
Current Available (mA): 500
Current Required (mA): 94
Bluetooth USB Host Controller:
Product ID: 0x821a
Vendor ID: 0x05ac (Apple Inc.)
Version: 0.42
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa113000 / 8
Current Available (mA): 500
Current Required (mA): 0
Apple Internal Keyboard / Trackpad:
Product ID: 0x0252
Vendor ID: 0x05ac (Apple Inc.)
Version: 1.18
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa120000 / 4
Current Available (mA): 500
Current Required (mA): 40
USB Hi-Speed Bus:
Host Controller Location: Built-in USB
Host Controller Driver: AppleUSBEHCI
PCI Device ID: 0x1c26
PCI Revision ID: 0x0005
PCI Vendor ID: 0x8086
Bus Number: 0xfd
Hub:
Product ID: 0x2513
Vendor ID: 0x0424 (SMSC)
Version: b.b3
Speed: Up to 480 Mb/sec
Location ID: 0xfd100000 / 2
Current Available (mA): 500
Current Required (mA): 2
IR Receiver:
Product ID: 0x8242
Vendor ID: 0x05ac (Apple Inc.)
Version: 0.16
Speed: Up to 1.5 Mb/sec
Manufacturer: Apple Computer, Inc.
Location ID: 0xfd110000 / 3
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Current Required (mA): 100
EtreCheck Information
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.8.5 (12F45) - Uptime: 0 days 0:26:0
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (234.19 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.squirrels.driver.AirParrotSpeakers (1.7)
com.squirrels.airparrot.framebuffer (3)
com.protech.NoSleep (1.3.3)
com.jft.driver.PdaNetDrv (1.0.64)
com.Cycling74.driver.Soundflower (1.6.2)
Problem System Launch Daemons:
[loaded] com.jft.PdaNetMac.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.mice.360Daemon.plist
[loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
[loaded] com.protech.NoSleep.plist
[loaded] net.culater.SIMBL.Agent.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist
[not loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
PdaNetMac
Spotify
iTunesHelper
SIMBL Agent
VMware Fusion Helper
Android File Transfer Agent
Dropbox
VMware Fusion Start Menu
NIHardwareAgent
Content Manager Assistant
3rd Party Preference Panes:
Flash Player
Native Instruments USB Audio
NoSleep
XBox 360 Controllers
Internet Plug-ins:
Flash Player.plugin
FlashPlayer-10.6.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuakeLivePlugin.plugin
QuickTime Plugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Google Earth Web Plug-in.plugin
KickStartPlugIn64.plugin
RealPlayer Plugin.plugin
Bad Fonts:
None
Top Processes by CPU:
13% Google Chrome
7% WindowServer
3% EtreCheck
2% hidd
1% fontd
0% coreservicesd
0% ps
0% Dropbox
0% mds
0% CMA
Top Processes by Memory:
287 MB firefox
131 MB Google Chrome
82 MB App Store
66 MB Dropbox
57 MB mds
49 MB WindowServer
43 MB Google Chrome Helper
41 MB Finder
33 MB Dock
25 MB loginwindow
Virtual Memory Statistics
4.89 GB Free RAM
1.69 GB Active RAM
238 MB Inactive RAM
1.18 GB Wired RAM
443 MB Page-ins
0 B Page-outsThanks for the response,
1. I live in Atlanta, close enough to an Apple store. But I just know that going there will probably mean I'll have to get the logic board replaced.
2. The only thing I noticed before the first USB port started acting funny was that my battery status changed to "Service Battery". I plan on replacing it this week too.
3. Nope only difference is that my battery drains kind of fast. After about 3-4 hours of my normal usuage with it (Internet, music, videos, and sometimes using Logic) it will be time to hook up the charger.
Would replacing the battery do anything? I'm not thinking it would but figure it'd be worth a shot since I've got to replace it anyway.
And to goofyziggy,
I too noticed that most people who had this problem had some version of OSX 10.8.x -
intel iMac , 10.5.8 , suddenly USB ports stop seeing any devices ( flash memory stick , iPod etc ) connected to it , neither on keyboard nor on computer back panel . Finder or Disk Utility not showing this devices , but the devices could be seen using SytemProfiler . The same devices connected to another Mac computer are working fine .
Try resetting the SMC per:
SMC RESET
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer. -
Need help getting 2012 Chevy truck radio system to recognize my older i pod when I plug it into the USB port. Can anyone give me advice? Thanks
First, check the manual or specification online, to see if your iPod model is supported. That USB port may be for plugging in a generic USB flash drive with song files on it. Or it may only support more recent iPods.
Also, if it has an auxiliary audio input port (it would look like the headphones jack on iPod), you can use something like this to connect your iPod
http://www.amazon.com/Monster-iCable-Player-Auxiliary-Input/dp/B002AR5XIK
and just use your iPod to "play through" the car audio system. -
Why will my usb cable to charge my ipod touch on my laptop not work?!?!?
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Perhaps the USB port is damaged somehow. Does any other device have a problem with the same USB port?
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Toshiba Satelite L505D-GS6000 usb ports, sd card reader and speakers don't work
OK..
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Best to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. If it doesn't work right then, you probably have a hardware failure.
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Satellite L500 Series User’s Guide
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