USB ports replacement for Pavilion G6

Hi, 2 USB ports on the left side are not wornking and I'm looking for replacement. Should I go for USB port for the same model or to I can take any from other motherboard from HP or any other model - I got 5552g? Thank you.

@arnnny ,
Hello and thank you for posting on the HP support forums. For you to have the usb ports replaced you will have to contact HP phone support for repair.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
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I work on behalf of HP

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hi all,
i bought pavilion dv6-6165tx 2 years back and ibought a new internal hdd as my old one became corrupt , i installed os win 7 pro (licensed ) and drivers from HP online.
now the problem is that my left side usb ports are not working , and also my finger print reader
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This question was solved.
View Solution.

Please Click Here to download the drivers for PCI\VEN_1033&DEV_0194&SUBSYS_3388103C&REV_04
And for USB Click on the below shown link
http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_132256_1&sp4ts.oid=6431933
or
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3467&DwnldID=23734&keyword=USB+3.0&la...
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K N R K
Although I am an HP employee, I am speaking for myself and not for HP

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I'm thrilled we now have a new board to get our customers’ feedback! My name is Alysia Eve and I am the Worldwide Product Portfolio Marketing Manager for ThinkPad. Our team is responsible for developing, building and launching new ThinkPad products. As we look to the future we want YOUR feedback to help shape our products and features. Our goal is to develop products that not only meet your needs but you love owning and using.
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Hello,
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Q1: Do you know one of the USB ports can charge your cell phone even when the PC is turned off?
A1: Yes, assuming it is enabled in the BIOS/UEFI firmware.
Q2: Do you know from 2013, ThinkPad’s have a rapid charge feature on one of the USB port to more quickly charge your cell phone?
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Q3: Does the battery icon next to the USB port sufficiently indicate that you can rapidly charge your phone?
A3: I've rarely needed to use it, since I carry a small external USB charger with me (4.2 amp 2×USB charger, international voltage compatible).
Q4: Do you find this feature valuable?
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I typically travel with two smartphones, a 4G wireless hotspot, a tablet, an ebook reader and a Bluetooth headset, all of which charge via micro USB jacks.
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Hi
Can you help me with Product number & the complete model number off you unit. Please find the Link given Here how to find the details. So i can provide the link to download the driver.
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"I work for HP."
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If you're new to our forums make sure that you have read our Discussion guidelines.
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USB ports replacement for Pavilion G6

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