USB ports won't work

Hi, I recently bought a Probook 4441s-445TX. I installed Windows 7 Professional 64 bit on it but I couldn't get my 2 USB ports on the right side of my laptop to work. I looked into this and it seems like HP Probooks series have similar issue as well. The USB ports on the right (USB 2.0) don't work at all, they won't recognize any devices nor they can recharge any devices via USB cable.
Any suggestion? Am I missing a driver here (I checked Device Manager and it says I miss one driver but it's unknown device with Hardware ID "ACPI/HPQ6000" which I still couldn't find the driver for it, btw, but I don't think it has anything to do with the USB ports.

Hi:
If the notebook is still under warranty, it is time for you to call HP technical support.
Good luck,
Paul

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okay, that doesn't sound usual. Sounds to me like the usb port is drawing too much power. Try doing a repair permission or SMC reset. If you are using it with a USB hub, maybe that needs plugging in to the wall, or maybe it has gone bad. I can't help you a lot, but just a little bit. repairing permissions is through Disk Utility. SMC goes like this: shut down the Mac pro, unplug the power cord, wait 15-20 seconds. reattach power cord, wait about 15 seconds, then press power button. you can maybe try resetting the PRAM-shut down Mac, turn on computer, hold down Command, Option,P and R keys before grey screen appears. Hold down until computer restarts again and you hear the 2nd startup sound. Let go of the keys. You can also check in "About this mac" (more info) to see if there's something wrong with the USB ports themselves.
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Hey there!
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Does anyone else have a problem using a USB headset not WITH but ALONG SIDE an Audigy?Message Edited by CroakerJoe on 0-2-2006 03:55 PM

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Message Edited by KoSBrokenShadow on -03-20062:0 PM

Random Errors fix one another pops up - One USB port won't install device's drivers

I am trying to get this computer to work and every time I fix something another issue shows up. It is like a sinking boat in a carton. First it was slow and just acting up. After a few tweaks I got RestoreHealth to run and fix the issue. No SFC isn't reporting
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Here is a link to the CBS log
https://onedrive.live.com/?cid=c8ed24747f2675b2&id=C8ED24747F2675B2%21159&ithint=file,.log&authkey=!ADE8ZjZbrNHhkwk
Here is the error in Event Logs that I think is part of the USB issue
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 7/16/2014 1:12:13 AM
Event ID: 10016
Task Category: None
Level: Error
Keywords: Classic
Description:
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{7022A3B3-D004-4F52-AF11-E9E987FEE25F}
and APPID
{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}
to the user personsPC\personsname SID (S-1-5-21-2541327983-389364735-1342229692-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component
Services administrative tool.
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2014-07-16T05:12:13.613459900Z" />
<EventRecordID>39143</EventRecordID>
<Correlation />
<Execution ProcessID="880" ThreadID="932" />
<Channel>System</Channel>
<Computer>PersonsPC</Computer>
<Security UserID="S-1-5-21-2541327983-389364735-1342229692-1001" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Launch</Data>
<Data Name="param4">{7022A3B3-D004-4F52-AF11-E9E987FEE25F}</Data>
<Data Name="param5">{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}</Data>
<Data Name="param6">PersonsPC</Data>
<Data Name="param7">PersonsName</Data>
<Data Name="param8">S-1-5-21-2541327983-389364735-1342229692-1001</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
< /Event>
Thanks in advance. Never asked a question here so hope this is enough info and in the right place

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 7/16/2014 1:12:13 AM
Event ID: 10016
Task Category: None
Level: Error
Keywords: Classic
Description:
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{7022A3B3-D004-4F52-AF11-E9E987FEE25F}
and APPID
{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}
to the user personsPC\personsname SID (S-1-5-21-2541327983-389364735-1342229692-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component
Services administrative tool.
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2014-07-16T05:12:13.613459900Z" />
<EventRecordID>39143</EventRecordID>
<Correlation />
<Execution ProcessID="880" ThreadID="932" />
<Channel>System</Channel>
<Computer>PersonsPC</Computer>
<Security UserID="S-1-5-21-2541327983-389364735-1342229692-1001" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Launch</Data>
<Data Name="param4">{7022A3B3-D004-4F52-AF11-E9E987FEE25F}</Data>
<Data Name="param5">{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}</Data>
<Data Name="param6">PersonsPC</Data>
<Data Name="param7">PersonsName</Data>
<Data Name="param8">S-1-5-21-2541327983-389364735-1342229692-1001</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
< /Event>
By the way, here is the related information about this event:
Event ID 10016 — COM Security Policy Configuration
http://technet.microsoft.com/en-us/library/cc726313(v=ws.10).aspx
For your question about which package create the recorder in CBS, you can try Robert's suggestions.
Here is a blog for you to know more about CBS:
Understanding Component-Based Servicing
http://blogs.technet.com/b/askperf/archive/2008/04/23/understanding-component-based-servicing.aspx
Kate Li
TechNet Community Support

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USB ports won't work

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